Senior Ba, Program Manager & Architect Resume
SUMMARY
- Expertise in planning, designing and delivering global enterprise solutions
- Driving excellence working in cross functional teams, ensuring continuous improvement
- Effectively strategizing to produce optimal results that elicit savings with expedient business solutions
- Excellent understanding of Client needs, adept at capturing and documenting business requirements, exception tracking, change management, using principles of software development lifecycle, system test case development, test execution, use case capture, user test cases, test data, validation plans, validation reports, workflow capture and design for application and program implementation
- Stand up demos to rationalize design solutions that foster adoption of programs and applications
- Effective planning and delivery, collaboration, mentoring and training, team building, effective working relationships with internal and external business partners, suppliers, vendors, and consultants
- Extensive skills in software design, development, and delivery, human factors, use case, storyboards, user stories, System testing and UAT, all documentation for project management and reporting and needs analysis for the communications, e - commerce, finance, insurance and pharmaceuticals industries
TECHNICAL SKILLS
Software: AvePoint, Axceler, Axure, Balsamiq, BPCS, Bright Work, Business Objects, CEP, ControlPoint, Crystal Reports, Documentum, DocWay, FirstDoc, Gif and JPEG Utilities, Idera, iRise, Lotus Notes, HTML, MFG Pro, MetaLogix, Microsoft Office Suite: .Net, Access, BI Business Intelligence, Excel, Excel Services, InfoPath, MOSS, OneNote, PowerPoint, Project, Publishing features, SharePoint, Search and refiners, SharePoint Server, SQL Server, Taxonomy analysis and Term Store design, Visio, MetaVis(now part of MetaLogix), Mindjet MindManager, Nintex, forms and Nintex workflow, Quest Migration and Customization products, Dell Quick Apps ( Quest web parts), Rational Rose, RUP, Oracle, Sales Force, SAP, SDLC, Sybase, Telerik, UML, UX, UX Design toolsets, Web Logic, Web methods, Webtrends, Webvision, XML
Platforms: SharePoint 2013, SharePoint Server 2010, Microsoft Office SharePoint Server 2007, 2003, Site Server, WSS, Windows Workflow Foundation(WWF), IIS, Windows Server 2012, Windows Server 2008, Windows Server 2003, Windows 2000 Server, Professional and Workstation, NT Server 4.0, Work Station 4.0 and NT Work Station 3.51, Windows 8.1, Windows 7, Vista, Windows XP, Windows Professional 2003, 98, 95, Workgroups (3.11), Wireless platforms, Handheld devices, CICS, HPUX, Linux, Mac OS X v10.5, MPE, UNIX
PROFESSIONAL EXPERIENCE
Senior BA, Program Manager & Architect
Confidential
Responsibilities:
- Working directly with senior, executive level colleagues and contributors at Dorman, Zoetis and DB providing strategy and solution development for multiple projects including:
- Document management, approval workflows, dashboards and solution implementation for clients including Global Security portal to SharePoint 2013 for new Zoetis GSO, CSO, SSO and communities
- Workflows with forms based content for HR Contributor Portals, stand up of Site Locations Profile security management apps, Contributor managed content, defining custom workflows for validation and approval
- Analyzing needs & desired functionality from business & end user perspective to provide optimum capabilities
- Provide project roadmaps, artifacts, use cases, executive analysis, data mapping, process flow capture, and redesign to leverage SharePoint 2013 efficiencies in stand up of Site Locations Profile for transition from Pfizer to Zoetis SharePoint site providing end-to-end responsibility for planning/executing project components for the Service offering
- Provide presentations for all areas of content, project & functional site usage for training and adoption
- Business requirements documentation, business and end user knowledge sharing for information transfer as well as initial training for usage and feature capabilities, change management, form and workflow design, heuristics & taxonomy assessment and Term Store design, content translation to meet SharePoint 2013 UI
- Deliver best of class document and content management solutions with an approach that leverages SharePoint 2013 to speed development and implementation while maintaining or exceeding prior functionality to provide lower total costs of deployment and operation
- Working with stakeholders and business to design from gathered requirements in an active session approach with focus on capability delivery, system & environmental requirements, business and user needs assessment to implement BT products, technical documentation, with customizations and enhancements that provide cost effective solution delivery, migration, testing, validation and delivery to production environment
- Created and implemented multiple tracking sites, Security Operations Center site, Site Security Officers site, Security and Serious Incident Reporting Sites, Site Profiles for secure location data collection and information distribution for ZSOC (Zoetis Security Operations Center), Global Communities site for “The Zone” as well as translating content and functionality from prior Pfizer sites
- Design and deliver reporting views for Incident tracking for Global SSO usage with Nintex workflows delivering alerting for all global locations
- Designed and delivered Site Profiles for tracking Global location information and leveraged these for creating end user analysis dashboard for metrics and data reporting views
- Providing end to end client solution delivery: design, migration, implementation for tracking of security resource data, forms, site lists, workflows for department and management level approval, reporting workflow and custom data entry forms for all sites
Principal SharePoint Consultant
Confidential
Responsibilities:
- Captured client needs and analysis of complex business processes to design and deliver protocol management solution which provided client with a web solution for TMF application functionality for oncology trials and provided features ensuring Millennium colleagues accomplishment of strategic business goals
- Direct interaction with colleagues from all levels of the business: decision makers, stakeholders, end users and vendors to provide insight to optimal solution approaches with improved functionality and features that excites users and incites participation for buy in, guaranteeing solution adoption of Auxilium content search
- Provided executive analysis, project kick offs, executive presentations, delivered project status reports, data mapping, wireframes, process flow capture and redesign, business cases, BRD(Business Requirements), Technical System Design and EA(Enterprise Architecture), URA (User Requirements Assessment), Use Cases, Document Management protocols, change management, validation, definition and design for heuristics and taxonomy assessment and Term Store design to deliver easier to use content that fostered savings and excellent application implementation outcomes for Collaboration and KM for Study Protocol solutions:
- Conducted requirements gathering workshops, deep dive sessions, business and user needs assessment to provide TMF process clarity and Business Case/ROI Analysis
- Hands on form, list, library, term store, workflow design for TMF Stage data capture and document approval, acceptance scripts, colleague training, and process validation
- Delivered solutions to capture, display and leverage data with metrics gathering, scorecards and dashboard, P2P reporting for study protocols program, tasks, risks, issue tracking & management
Sr. Business Analyst/ QA & Test Manager
Confidential
Responsibilities:
- Multiple IT product delivery with functional, integration, usability, migration, security, automated script and performance testing as well as UAT in record time to accelerate project completion by 2 months
- Drove completion of documentation, configuration, customization, implementation, UAT scripts, testing, training, and validation for the migration from MOSS 2007 to SharePoint 2010
- Delivered Knowledge Management solutions and worked with multiple vendors to successfully complete ECKM and ECCE COE, KM, SP 2010 migration and SAP HR Project Tracking solutions
- Designed and delivered sites for capturing metrics data for SharePoint 2010 migration efforts, Get Connected program for Enterprise collaboration and Global Support (GSO), Safe Harbor Global Reporting, Change control board and decision support
- Hands on creation, configuration and implementations of multiple projects using SDLC and software application design principles for development and delivery of:
- Dashboard project tracking, SharePoint migration and COE (Center of Excellence)
- Training and Learning hubs, HR Compliance and privacy reporting, Global reporting of compliance deviations and unified reporting for Schering and Confidential for HR Safe Harbor
- Global Human Health IT Program and Project Reporting dashboard and scorecards, use cases, storyboards, use stories and presentations
- Enterprise Knowledge Management, Collaboration and Document management
- Set up Global Human Health resources Harmonization team site with InfoPath forms
- Project Tracking and BI reports for eRoom migrations
SharePoint Consultant/Partner
Confidential
Responsibilities:
- Converted Client from Lotus Notes database and forms to SharePoint MOSS 2007 utilizing Agile methodology to cut delivery time by over 20%
- Provided technical specifications and InfoPath template forms for People’s Bank transfer-direct rollover workflow, new investment account creation workflow, and IRA transfer workflow and request process
- Created detailed UX designs using deep dive sessions for IA assessments to implement Met Life Team Sites for Global Investments Portal, delivering SRS - software requirements specifications for all system and development tasks associated with implementation of “Team Sites” portal installation.
