Business Systems Analyst Resume

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Confidential

Responsibilities:

Provide functional support for various business scenarios that use SAP Convergent Charging (CC)
Work with both Confidential and SAP resources to troubleshoot and learn Convergent Charging
Support project implementations with (a) input on the use of CC in an overall SAP system design and (b) configuration /enhancements of CC to support functional requirements
Support existing processes in Production through analysis of issues to (a) determine the cause of failure and (b) make recommendations for solutions to system/process design
Responsible for managing the global architecture of SAP SD module across multiple business units.
Participate in the development, maintenance, and enhancement of the Sales & Distribution areas of the SAP system.
Work with other SAP members and other enterprise IT staff to analyze proposed changes to SAP technical configuration settings to optimize overall application performance.
Implement, and control the GTS module areas of the firm templates to meet global and local legal/business requirements
Supports the entire implementation effort during all project stages, ensuring that in areas of assigned responsibility milestones and related sign - offs are achieved on a timely basis and in accord with current project plan
Liaises with other SAP members to maintain and apply coherent, optimized, integrated, and standardized processes.

Software Consultant / Programmer Analyst

Confidential

Responsibilities:

Responsible for the functional support of the Project Group of the customer during implementation projects.
Analyze the business process requirements of the customer and translate them into workable solutions
Make recommendations on how to improve the efficiency of the customers operations and ensure an optimal fit of the different functional areas in the implementation of the software.
Train the customer in the use of the software, both from a general level and in customer-specific situations
Guide customers to achieve the goals of the implementation;
Support in the fulfillment of implementation needs and help bring the software solutions into production.

IT Officer / Programmer Analyst

Confidential

Responsibilities:

Create plans for System Test for platform development programs including resource requirements, schedule assumptions, and scope based on inputs from the Configuration Manager and Product Features Guide.
Create test plans which include the Functional plan and add detailed test requirements and procedures to be followed based on inputs from the Business Contract and Software and Hardware product specifications.
Manage daily execution of test plan including guidance of developers.
Report test execution progress and issues to the development team.
Manage the issues from creation to closure.