SUMMARY:

Adaptable Data and Business Analyst skilled in maintaining, interpreting and analyzing data in a fast - paced environment. With 16 years of experience in the IT field, I am a fast learner and adapt well to new technologies. Advanced proficiency in all aspects of Access and Excel. Experienced in preparing detailed documents and reports while managing complex internal and external data analysis responsibilities. Utilize analytical and “outside the box” thinking to create solutions. Skilled in automating business practices to create more efficient and accurate data reporting.Utilize the analytical, critical thinking, communication and problem solving skills acquired during academic coursework as well as past work experience.

EXPERTISE AREA:

• Business Analysis & Requirement Gathering
• Project Management
• Data Reporting
• Process Implementation/Integration
• Documentation
• Process & Performance Improvement

TECHNICAL SKILLS:

SKILLS & LANGUAGES: SQL, Data Analysis, MS Access, SAP, Project Management, Database Design, Data Reporting, VB/VBA, Complex Queries, C++, Java/JavaScript, MS Excel,, Documentation, HTML, CSS, Remedy

CAREER SNAPSHOT:

Confidential, Raymond, OH

Budget Process Analyst

Responsibilities:

• Contracted to automate the budget control processes as well as create reporting on the departmental and corporate levels.
• Automated the reporting process for departments to view their budget variances.
• Created scripts to update large numbers of files saving over 40 man hours per month.
• Wrote SOP’s for tracking labor costs and created reports showing trending labor patterns.
• Analyzed department expenditure and purchase request data to ensure accurate reporting.

Confidential, Columbus, OH

Report Analyst

Responsibilities:

• Responsible for developing and maintaining a database infrastructure to support business data management for performance and financial reporting. Including gathering requirements, analyzing data, data mapping, report development, testing, and understanding current business processes.
• The database solution I created integrated data from a variety of external and internal sources.
• This created a level of reporting that was not previously possible.

Confidential, Columbus, OH

Data Analyst

Responsibilities:

• Designing, creating and modifying existing and new Access Databases.
• Created complex queries to analyze data and create reports used to drive business decisions.
• Utilized VBA and SQL to completely automate the databases import, communications, and reporting functions.
• Performed data analysis and communicated business needs to teams.
• Migrated and converted data from multiple internal sources.

Confidential, Columbus, OH

Student/Access Developer

Responsibilities:

• Continuing my in Database Management and Data Analysis.
• Fulfilling contracts for various projects for individuals as well as small and large businesses.
• Managed multiple projects simultaneously.
• Projects include Access Db Development, Reporting analysis and ad hoc reporting for Confidential .
• Website development and data migration for small businesses.
• Utilized Java, HTML, CSS, VBA, SQL and MS Access.

Confidential, Columbus, OH

Implementation Coordinator

Responsibilities:

• Created, implemented, documented and provided for multiple Access database projects.
• Utilized Access to link to and import a variety of data sources.
• Customized multiple levels of security for varying user levels.
• Created custom reports for trending and data analysis.
• This automated the work process saving the company more than 80 man hours per month and creating a more accurate reporting saving customers’ delays.

Confidential, Worthington, OH

Technical Consultant

Responsibilities:

• Managed project to identify and implement new software and hardware technologies.
• Ordered, inventoried, and installed all new equipment.
• Created Access database to track and report on all equipment and software licensing.
• Analyzed and identified problem areas and implemented solutions.
• Produced reports, performed backups, created and implemented user group policies and permissions.

Confidential, Columbus, OH

Install & Support Tech

Responsibilities:

• Repair and support software and hardware on desktops, laptops, and handheld devices both remotely and desk-side.
• Created users and assigned permissions in Active Directory, updated Network documentation and Access databases of relocations and additions.
• Large and small projects including upgrades, relocations, and new equipment installs, performed lead and support roles.
• Tagging and inventory of new equipment, as well as equipment to be disposed of.

Confidential, Midland, MI

System Services Representative

Responsibilities:

• Repair and support hardware and operating systems on laptops, desktops, servers, peripherals and POS machines.
• Configuring and imaging of desktops and laptops.
• Lead and secondary project manager roles on large and small projects including conversions, upgrades, new installs and equipment upgrades.
• Used proprietary ticketing software to create reports, transfer tickets to alternate personnel, as well as monitor problem resolution.

Confidential, Saginaw, MI

Technical Support

Responsibilities:

• Answering first level Help-Desk calls in support of e-mail, dial-up, web-design software, dedicated and shared web hosting products.
• Used Remedy to track tickets.

Confidential, Midland, MI

Computer Lab Technician

Responsibilities:

• Maintained equipment, installed software and hardware.
• Troubleshooting,, and tutoring. Inventory, tagging, and installation of new equipment in labs and classrooms.
• Network maintenance, from installing and configuring routers, to creating users and applying permissions.
• Provided tutoring and to students in Excel, Access, Word and Microsoft Project.