SUMMARY

• 5 years of professional experience in determining business and information needs of an organization and developing appropriate solution and testing strategies
• Facilitated Confidential sessions & requirements gathering sessions wif stakeholders & subject matter experts
• Elicited teh requirements using interviews, document analysis, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis
• Experience in working wif business (non - technical & technical) users to define and document requirements.
• Skilled Analyst and interviewer capable of uncovering full system interactions
• Proven ability to understand teh Customer’s tactical goals and effectively participate in teh development and implementation of business solutions
• Experienced in using tools to develop use case models, flow charts, and UML diagrams
• Critically evaluated teh information, gathered from multiple sources and reconciled conflicts
• D ecomposed high-level information into details and distinguished user requests from teh underlying true needs
• Proven ability to interact and interface wif multiple teams including development, testing and data migration to explain business requirements
• Acted as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements
• Identified and eliminated obstacles while implementing business solutions
• Organized application walk-throughs for internal and external presentations
• Strong foundation background in understanding IIBA principles
• Proficient in Developing Test Cases/Scenarios
• Proven ability in identifying business and testing related risks and escalating to teh appropriate management
• Performed and involved Unit, Functional, Integration, GUI, Regression & User Acceptance Testing
• In depth understanding of teh Software Development Life Cycle
• Worked on Waterfall wif EDGE process, Agile Model wif Iteration and SCRUM methodology
• Comprehensive understanding of Health Care Industry - Member (Group- non group)/Provider (In par/non par), EDI and Claims processing
• Proficient in writing complex SQL queries( Oracle, SQL Server, Access and Sybase) and strong understanding of relational database structures
• Proficient in BI Reporting tools such as Humming Bird BI Query User, Cognos Reports and Business Objects
• Excellent organizational skills, proven efficiency in ability to multi-task, wif attention to detail and managing multiple high priorities in a fast paced environment
• Good Team Player and Quick Learner

PROFESSIONAL EXPERIENCE

Business Analyst II,

Roles & Responsibilities:

• Worked as teh sole Business analyst for Confidential Improvement Project
• Formulated & Defined Confidential Improvements Application scope & objectives based on user needs & business, applications, operational &/or industry requirements
• Created and Updated teh System Requirements Specification (SRS) document
• Proactively communicated and collaborated wif external and internal customers to analyze information needs and functional requirements
• Performed Confidential sessions, conference calls and email communications wif users
• Gathered and documented teh detailed business requirements in form of a traceable, testable and verifiable format
• Developed Use cases while creating Feature Set documents for teh Application and mapped to System requirements Specification document (Business Requirements Document)
• Developed design documents and scenarios for developers to build new solutions
• Designed teh wireframes and used teh wireframes in teh Feature set documents
• Guided teh business users to make informed decisions while choosing solutions
• Created Functional & Graphical Use Cases in Feature Sets
• Used Humming Bird BI Query User- data warehouse reporting tool and BSH files to understand teh data and current business functionality rules
• Initiated teh ‘Domain Walk through’ meetings to walk through teh Feature set document and use cases while examining about teh technical constraints, if any, before getting teh approval
• Acted as a Liaison between teh business and multiple teams (development, testing, Database)
• Extensively used and followed teh System Development Life Cycle- Agile Methodology
• Worked closely wif teh IT PMO manager to prioritize and coordinate teh features/individual tasks and assess time sensitive constraints on development tasks
• Monitored scope creep and "Change Requests" of teh project
• Assisted in documenting and reviewing test plans
• Performed Functional validation in various environments
• Worked wif client to train teh business users wif teh new functionality changes and accommodated teh usability change requests for teh application
• Collaborated and communicated wif other project managers and leaders to coordinate cross-project initiatives and activities

Technologies Used: Java, Sybase IQ, EJB, Jboss, Java Velocity, Humming Bird BI Query User- GQL, Apache Web Server, Visio, Snapping tool, MS Paint, MS-Office 2010, Microsoft Lync, Share point

Business Analyst

Confidential

Responsibilities:

• Worked as a Business Analyst for teh complicated module called Driver Improvement module
• Subject Matter expert in Convictions/Wifdrawals/CDLIS/PDPS areas of teh DMV
• Acted as liaison between client and internal team members
• Interviewed Client and worked in converting business requirements into functional requirements.
• Worked wif legacy teams in DMV to gather teh business requirements in migrating old legacy application to teh new application
• Actively involved in walkthroughs and meetings wif various teams such as development, testing and conversion team to discuss and resolve technical road blocks
• Used SCRUM Methodology for rapid software development
• Assisted teh testing team in documenting teh system requirements and test plans
• Developed test cases, collected teh respective data and documented teh expected results
• Reviewed and verified teh client and testing team test scripts for User Acceptance Testing (UAT)
• Created BAT (Business Acceptance Test) scripts for User Acceptance Testing
• Performed functional, System, Integration, GUI, regression, End to End testing in various environments
• Considered Positive, Negative, End User scenarios and Business Needs while performing teh testing
• Reported, tracked and managed teh bugs using bug tracking tool - JIRA (Spirit)
• Prioritized, Coordinated and managed teh resolution of bugs
• Facilitated User Acceptance Testing to verify dat teh end-product met business specifications
• Worked as Module owner - single point of contact for all teh teams
• Worked wif Project Management and Change Management Team to negotiate teh scope wif client
• Performed GAP Analysis of teh existing functionality and worked on Change Requests, Impact Analysis for enhancing teh current system

Technologies Used: VB.Net, DevX Controls, SQL Server 2005, SSIS, Erwin, Compact DB, Visio, JIRA, MS-Office, Share point 2007

Business Analyst

Responsibilities:

• Involved in gathering, analyzing and documenting business requirements into functional requirements and data specifications for Reports
• Participated in teh Confidential sessions
• Worked wif business users to understand teh business and functionality
• Involved in teh discussions of Data Modeling process
• Worked wif team members to help document teh requirements

Technologies Used: Oracle 10g, Business Objects XI, MS Office 2007

TECHNICAL SKILLS

Analysis & Design Tools: Rational Rose, Requisite Pro, MS Visio, UMLOperating Systems: Windows 98, 2000, NT, XP, Vista, Mac, LinuxProgramming Languages: C, Core Java, SQL, PL/ SQLDatabases: Oracle 10g/9i, MS SQL Server, MySQL and MS AccessPackages: MS-Office SuiteOther Tools/Languages: Share point 2007, Toad, Quest, XML and HTMLReporting tools: Humming Bird BI Query User, Business Objects XI, Cognos Reports and Crystal ReportsIssue/Bug Tracking tool: JIRATesting tools: Quality centerBA tool: Borland Caliber RM,