Business Requirements Analyst Resume
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San Ramon, CA
SUMMARY:
- An engineer with 5+ years of combined experience in business analysis for SAP ERP Plant Maintenance enhancement projects, asset management, process improvement, project management in Utilities and in Construction.
- A diverse foundation in a variety of industries, gained through both short and medium duration contract assignments, provides a unique perspective to identify business needs and technology solutions.
- Experience in implementing strategic solutions towards achieving PAS55/ ISO 55000 certification.
- Strong communication skills to effectively interact and build productive relationships with customers, vendors, and co - workers across all functional disciplines and work in a team.
- Exceptional ability to work with business partners to understand current business processes.
SKILLS:
- SAP PM Configuration
- SAP ECC 6.0 EHP5
- Gas System Fundamentals
- Asset Management
- Primavera 3, MS Project, MS Visio, MS Office
- Gas Business Understanding
- PAS 55/ISO 55000
- AutoCAD, Chief Architect, BlueBeam
- Gas Measurement & Control
- Process Improvement
- ArcGIS 9
- Corrosion Fundamentals
- Project Management
- SAP2000, EPANET, HECRAS, Prolog
- Natural Gas Engineering
WORK EXPERIENCE:
Confidential, San Ramon, CA
Business Requirements Analyst
Responsibilities:
- Conducted meetings between business stakeholders and IT to capture business process requirements
- Implemented client’s IT Project Management methodology and document preparation, familiar with gated approvals, and good understanding of organizational change management
- Worked closely with Integrity Management department to develop a condition assessment process for gas equipment as part of the asset management life cycle
- Studied reliability models for operating equipment and systems
- Developed asset health performance metrics (aka KPIs) from master and transactional data for Gas Distribution mains, services, and customer-connected equipment
- Designed user interface, screen design, analytics and data visualization
- Analyzed data availability from over 10 non-SAP source systems
- Modeled business processes for capturing asset health data
Confidential, San Ramon, CA
Gas Engineer/ Business Requirements Analyst
Responsibilities:
- Business Analyst and Business Process Re-engineering for SAP Plant Maintenance enhancements for Utilities
- Duties include document preparation such as charter, scope, business requirements document (BRD) and process blueprinting (as-is to-be)
- Worked hand in hand with functional consultants to achieve process efficiencies and increase user experience satisfaction
- Re-engineered cost effective processes for initiating emergent/corrective work, and for changing pipeline operating pressures
- Developed test scenarios and test plans for QA in order to verify the client requirements are incorporated in the design system
- Created custom reports and custom printable forms based on business needs
- Supported PAS 55/ISO 55000 Information Management and Performance & Condition Monitoring clauses:
- Developed asset performance metrics from master and transactional data for pressure regulating stations and liquefied and compressed natural gas assets
- Coordinated with Business Warehouse (BW) and Business Intelligence (BI) teams to produce dashboards to monitor key performance indicators in SAP Business Objects.
- Engaged with Integrity Management, Risk Management, and Investment Planning departments
- Provided technical advice for automatic cost allocation functionality in SAP PM based on facility data
Confidential, Walnut Creek, CA
Associate Gas Engineer
Responsibilities:
- Functioned as the QA lead in a team of 5:
- Verified accuracy of SAP PM maintenance items and plans, and equipment master data for Gas Transmission and Distribution operational assets across the 34 maintenance work centers
- Quantified error rates from conversion of +600k paper forms into a digital format
- Acted as a business subject matter expert in the integration between SAP PM and the Ventyx mobile platform to support new data fields, business reporting requirements, and regulatory compliance
- Collected equipment master data from construction drawings to be uploaded to the geographical information system (GIS) Construction Engineering / Project Controls / Project Management
Confidential, Stanford, CA
Field Engineer
Responsibilities:
- Owner representative and engineer for daily tasks in tenant improvement projects totaling $6M
- Verified construction per plans and specifications; monitored and documented schedule and costs
Confidential, San Jose, CA
Construction Consultant
Responsibilities:
- Provided technical assistance in litigation cases related to engineering and construction
- Performed residential lot feasibility study, foundation design, and construction management