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Senior Consultant Resume

Mclean, VA

SOFTWARE KNOWLEDGE:

MS Word Excel PowerPoint Access Visio RequisitePro ClearQuest TestManager Java C++, Visual Basic SQL

RELEVENT PROFESSIONAL EXPERIENCE:

SENIOR CONSULTANT

Confidential, McLean, VA

Responsibilities:

  • Hired by the Strategy and Organization practice to provide business process reengineering, instructional design and technology adoption consulting services to agency clients in the Confidential .
  • Analyzed course needs developing questions to gather granular details.
  • Facilitated working sessions with Process Engineers and Subject Matter Experts to clarify and document process changes and systems functionality.
  • Coordinated with a Graphic Designer to create visual learning aids.
  • Reviewed and analyzed systems documentation, current processes and future processes to form the basic course framework.
  • Created clear and informative in - person and web-based course content to convey complex concepts.
  • Structured content, visual aids and assessments for student learning.
  • Integrated peer-reviewed recommendations.
  • Revised and rewrote content shaping it for learning needs.
  • Created comprehensive training courses for instructor-led and web-based delivery to enhance knowledge of business processes and procedures impacted by the implementation of an integrated workplace management system.

ANALYST

Confidential, Reston, VA

Responsibilities:

  • Hired by the Systems Integration and Technology practice to provide Systems Development Lifecycle (SDLC) and IT project management consulting services to Federal agencies and civilian organizations.
  • Led meetings with clients and performed research of industry best practices to determine how to improve project governance.
  • Flowcharted existing and recommended governance processes and revised documentation. Presented the improved process and documentation to the client.
  • Facilitated the project’s conversion to the improved governance process.
  • Developed and maintained project documentation including Project Plan, Change Control Log, Governance Team Charter, Action Item/Issue/Risk Log, and Meeting Minutes.
  • Managed the intake process for subcontracted call center resources.
  • Performed quality review of security documentation to verify validity and completeness.
  • Presented complete, valid documentation packages to the client sponsor for decisions and signatures.
  • Reported decisions to subcontractor managers.
  • Gathered and maintained data from MS Excel spreadsheets.
  • Facilitated remote meetings with client sponsor to provide status of resource ramp-up.
  • Worked with the client sponsor to determine the training requirement for project resources.
  • Organized logistics to facilitate remote training for more than 70 employees.
  • Gathered and analyzed data to verify contract compliance.
  • Analyzed functional requirements to create design documentation.
  • Developed and executed test cases and scripts to validate conformity to requirements.
  • Wrote and edited the testing plan denoting technology resources and personnel requirements; developed the project plan to provide a timeline for the completion of all testing phase activities.
  • Facilitated an orientation to acclimate several resources to the project environment.
  • Trained unseasoned resources to client standard in the testing approach and goals.
  • Provided direction and support to team personnel.
  • Served as the point of contact and liaison for the client and developers relaying defects and testing status.
  • Convened a multifunctional team to analyze and correct a discrepancy between design documentation and code.
  • Presented daily status updates to project team leadership using Rational TestManager and ClearQuest reports.
  • Led formal post-test meetings with client audiences to present testing effort results.
  • Revised a client’s change control governance process transitioning to a stage-gate format standardizing request outcomes, expediting the change request adjudication process, and improving transparency during a major IT infrastructure improvement effort.
  • Created an environment to effectively manage the program and its changing priorities while maintaining control, information flow, and schedule.
  • Successfully managed the personnel ramp-up effort helping to triple the number of resources devoted to a significant Federal oversight initiative.
  • Created design documentation and test scripts in support of a computer-based international mail dispatch system implementation.
  • Directed completion of quality assurance testing efforts (functional, customer acceptance, and regression) supporting several web application implementations to expedite the client’s service modernization effort - on time and budget.

BUSINESS ANALYST

Confidential, Chicago, IL

Responsibilities:

  • Hired to provide business analysis and project coordination consulting services in the commercial and municipal public sectors.
  • Gathered status reports and analyzed information to create the weekly project dashboard.
  • Gathered organizational structure and personnel information to determine potential meetings.
  • Liaised between the client and developer facilitating the discussion of client concerns.
  • Managed the metrics reporting function for the Project Management Office detailing progress of a major website development effort.

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