Operations Manager /Analyst Resume Chattanooga, TN - Hire IT People

Logistics Director

Focused, communicative, decisive, transformational leader and motivational team builder with proven success and international experience.
Strategic, resourceful and adept at forecasting, modeling, increasing contribution margins, reducing costs, streamlining operations, accomplishing double-digit gains.
Detail-oriented with superb interpersonal, persuasive, problem-solving, negotiation and communication skills.
Expert in: 1) Microsoft Office Suite; PowerPoint, Excel, Access, 2) WMS/TMS, 3) A/S 400, 4) SAP, 5) Mini Tab

AREAS OF EXPERTISE

Logistics . . . . Transportation . . . Industrial . . . Commercial . . . Wholesale . . . Distribution . . . Retail

SELECTED ACCOMPLISHMENTS

Executed Kroger Third Party Logistic Capacity Program - Analyzed, Forecasted, Implemented, Sustained Aggregate Capacity Requirements and Utilization; Increased Output by factor of 30 in 5 years.
Generated, Managed and Maintained Profit Margin - Consistent Rolling Monthly Average of 11% Profit Margin; Contribution Margin to SBU Best in Company. TCO decreased 18 % in 36 months
Exceeded Company Goals / Metrics Four Consecutive Years; - Developed and Executed Operational Strategic Plan, Tactical Leadership Increased Capacity Utilization 21 % Lean CRM objectives.
Performance Measurement - Statistical Control of In/Outbound 3PL Continuous Improvement Program; Leveraged and Aligned Direct Fixed and Variable Logistics Assets Using KPI Goals to Achieve 1.35 Utility Ratio and Reduce Forecast Error to < 4% Annualized.

EDUCATIONAL ACHIEVEMENTS Bachelor of Arts in Humanities Major; Industrial History & Minor; Labor Economics

Master of Science Management Operations Management

PROFESSIONAL EMPLOYMENT SUMMARY

Confidential Chattanooga, TN April 2007 - January 2012 (Dedicated Retail Logistics SBU)

3PL Operations Manager /Analyst - Confidential Kroger 3PL

Initiated / Sustained Startup - Launched 3PL Dedicated Enterprise; Grew Distribution Channel 3000%.
Led Team - 13 Direct Reports, + 150 Indirect Reports; Channel Management in 4 States.
Increased Direct Capacity Share - Resourced, Scheduled, Controlled Capacity Requirements for Zone/District Master Format.
Achieved KPI's - Using Lean Methodology, Obtained Greenbelt in Kroger Excellence; Analyzed, Identified, Executed and Sustained ASN Project Realizing +34 % Reduction in Annualize Labor Expense .
Capital / Operations Budget Leadership - Accountable for + $21 M Operations Budget.

Confidential, Allenton, WI April 2000 - December 2005 (Great Lakes Region)

Regional Operations Manager - Walters Post Frame Building Division

Eight State Region - Operations and Logistics Oversight for Retail Construction Division.
Improved Operational Performance - Using CPM, Increased Asset Utilization Through 8 State Region.
Reduced Cost by 19 % - Developed Costing Program and Provided Remedy of Inconsistent Supply Chain; Introduced Comprehensive Distribution Network w/ Centralized Functions.
Spearheaded Program - Implemented Continuous Improvement Efforts to Benchmark Logistic Metrics.

Confidential. November 1993 - April 2000 (Truckload Transportation)

Vice President / General Manager

Accountable - Profitability (P&L) Out-come Based Achievements.
Responsible - Short / long Range Planning, Motivation of Stakeholders and Community Relations.
Reduced Capital Opportunity Cost - $1 Million Saved Through Focus on Customer Needs; Implemented Forecasting Model for Equipment Use Planning.
Improved Efficiency - Effectively Set / Surpassed Performance Goals Based on Industry Standards.

Confidential September 1990 - October 1993 (International Equipment Manufacturer)

Logistics Inventory Director

Full P&L Responsibility - Logistics / Inventory Warehouse Operations Across North/South America; Managed $21M Budget.
Oversight of Import/Export Shipments - Developed Language Translation Software for Systems Parts Identification Encompassing +18,000 Components Shipped to Asia / Europe.
Forecasted Inventory Levels - Implemented Modeling to Determine Inventory Cycles / Levels for Production from Factory in Frankfurt, Germany.
Presentation at Cornell University - EPA Non-Point Source Pollution Conference; Best Management Practices.