Objective

• Maintain a track record of increasing responsibility in full lifecycle functional Project Management / Business Analysis.
• Demonstrate a continuing capacity to support innovative programs that drive effective management decisions, efficient work flow processes, and strengthen organizational structure. Utilize hands-on experience with supporting requirements implementation, definition, design, testing, and support.

Skill Set Experience

• Core Competencies: Meet end-user requirements, cost, and quality objectives through timely development and execution of information system functions, computer operations, and programming systems through the use of IT Project Management Support, Business Systems Analysis, Modeling Design and Development, Training, Administration, Capital budget, Cost benefit Analysis, Product/services assessment, RFI/RFP preparation, Response assessment, Contract negotiation, Final purchase approval, Custom initiatives
• Software: MICROSOFT OFFICE SYSTEM, VISIO, CRYSTAL REPORTS IBM RATIONAL ROSE, TEST DIRECTOR, CERNER, MCKESSON, IDX, EPIC MY CHART
• Languages: UML, XML, VISUAL BASIC.NET, JAVA, BASIC
• O/S Platforms: WINDOWS 2003/2000/NT/XP, MICROSOFT ISA SERVER, UNIX SUN SOLARIS, HP-UX-OPENVIEW , MVS
• Industries: Government, Healthcare, Financial, Telecommunications, Banking, Insurance, Science Engineering
• Methodologies: SDLC, RUP, AGILE, CMMI
• Project Management, Business Analysis Development, Rational Unified Process, Rational Rose, Requisite Pro, Medicaid Information Technology Architecture, IBM Data Power SOA Integration Appliance, SDLC, Microsoft Project, Java, OS2, Easel, MVS, VAX, DB2, Medicaid Enterprise Certification Toolkit, Oracle, CIX, All-In-One, Metavance, Trizetto, Facets, Bill Review, HL7, 21 CFR Part 11 Requirement, EDI Claims Processing, Power Track

Work Experience

Confidential

Project Management Business Systems Analysis

• Responsible for modeling and documenting 3rd Party Client Medical Data Exchange, Cerner iView Procedure Validations, Medical History, Allergies, Multiple Clinician Validation and Medication Reconciliation Process EDI Use Cases Solutions. Our solution responsibilities included maintenance of EMR services, EDI payer based application extracts, PowerChart input and builds for Medication Administration Records, PRN Meds, Continuous Infusions, Laboratory, Microbiology and Radiology Test Result Workflow accuracy that meet PQRI standards for Florida State Hospital mandates. Facilitate Stakeholder Requirements Analysis and Feasibility Study for Beyond Now using Sybase SQL Anywhere backend solution as the embedded database for Synchronization, Transaction Processing, Reporting and Analytics. As liaison for the Business, Executive Management, EHR PMO and IT Technology Solutions, my primary task was to resolve business change management request, EMR enhancements and solutions that further desired opportunities to achieve organizational goals. I facilitated daily business IT status, Tracking and code walk through JRP, JAD, Master Project and Sub Project Plan Meetings to ensure HL7 Interfaces, Message Routing, ETL design and Master Data Management processes are accurate and in synch with scheduled version releases. Responsible for charting, modeling and documenting Cerner iView Procedure Validations, Medical History, unknown Allergies, Multiple Clinician Validation and Medication Reconciliation Process Use Cases. Ensure EHR and Medical Record services, EDI payer based application extracts and Cerner PowerChart input and builds for eMAR Medication Administration Records, PRN Meds, Continuous Infusions, Laboratory, Microbiology and Radiology Test Result Workflows are accurate and meet PQRI standards for Florida State Hospital mandates. Facilitate Feasibility Study for Cerner Mobile BeyondNow.

Confidential

Business Systems Analyst

• Responsibilities: Capture and document business systems requirements. Facilitate JAD sessions as liaison for the Florida, Texas, California, Oregon State Reporting, Regulatory EDI Compliance Departments. Implemented Auto Debit Process and Credit Write-offs for the Finance Department. initiated process Improvement for Rebill, Refunds and Reconsideration EDI 837 Transactions for all State Reporting States by combining processes in the Ebill Improvement MDM Project.

Environment: Windows, Lawson, Clarity, EDI, Edifecs, Power Track, AIM, Aero, EBO, Rapid, Citrix Remote VPN

Confidential

Project Manager

• The 2011 Master Data Management MDM Infrastructure, System Integration Project, Medical Data Exchange MDE , Project North, Finance Global Customer Hierarchy were nationwide web based, legacy billing, requirements analysis initiatives. These projects entailed Data Center consolidations for Verizon, reverse MDM Database engineered Common Schema implementations into a new 2011 MDM Infrastructure in support of Application and Data Center consolidations of Verizon Business, Verizon Wireless, MDM Portals with MCI World Com Assets into the Master Data Management MDM groups.
• Responsibilities: Analyze ensure Production System Integrations, Data Center System Integrations, Mainframe Decommission initiatives. Implement reengineered Common Schema Databases for EDI Billing IXPLUS OBUS Applications. Decommission MCI, World Com EREF Systems integrate OBUS Billing Applications with Verizon Atlas IXPLUS Billing Systems prior to cutover to Midwest Data Center Sun Servers. Ensure a unified Common Database Schema, Data Warehouse for Customer Hierarchies coexisting in the new Verizon MCI World Com Framework for the MDM Portals owned by Verizon Business and Wireless.

Environment: Telecommute, Remote VPN 24/7 Windows Unix Oracle IBM Rational, RUP Web Client Server Legacy

Confidential

Project Management Business Analysis

• Direct and prioritize application support activities for Associates and Consultants supporting 30 business applications in various Finance, Government, Telecomm and Healthcare Industries. Developed, managed, and achieved objectives of 11M annual budget Projects for IT consulting and other services. Negotiated software purchases and consulting services totaling more than 7M initiate, develop, and maintain relationships with business partners, software consultants, and professional services vendors, ensuring alignment among businesses needs, IT resources, and vendor contract provisions.

Confidential

Project Manager Business Systems Analyst

• The Next Generation Trauma Registry Project was a redesign of the State Trauma Registry with increased web based system functionality. The Pre Site Survey Questionnaire Project was a State Compliance Monitoring System which consolidated compliance MDM Data for the State of Florida's 21 Trauma Centers.
• Responsibilities: Ensure EDI, EHR and Medical Record processes and applications meet DOH mandates for the design of Florida State Hospital Level 1, 2 3 Trauma Center's Next Generation State Trauma Registry, Trauma Center Pre Site Survey Questionnaire, Emergency Medical Service EMS and Trauma Center Hospital State Compliance Reporting.
• Collaborated in-person and remote with Tampa General Hospital, Tallahassee Memorial Healthcare, Lee Memorial, Memorial Regional, Baptist Pensacola Hospital, Shands Jacksonville Trauma 1, Jackson Memorial Hospital Ryder Trauma Center, Lakeland Regional, Halifax Medical, Lawnwood Regional Medical Center Heart Institute, Orlando Medical Center, Broward General, Holmes Medical Center Pediatric Trauma: All Children's Hospital, Miami Children's Hospital, St. Mary's Medical Center, Bayfront Medical Center, Delray Medical Center, Sacred Heart Hospital Level 1, 2 3 Trauma Centers, EMS and State Trauma Registry Stakeholders and Users for the design, reengineer and automation of the State Trauma Center Site Surveys, State Trauma Registry System, Electronic Medical Record reviews and extracts and State Reporting.
• Re-designed Business System Use Cases, Diagrams Models to combine Patient Level research data and Facility Level hospital data with input from DOH, HL7, ACHA and 21 CFR Part 11 Requirement Medical Subject Matter Experts SME and Cerner, IDX, Epic, GE Ormis, My Chart and Mckesson EMR extracts.
• Interviewed Hospital project Stakeholders and worked with Healthcare Insurance Users and IT to implement Annual, Quarterly Paper Reporting for weekly IAIABC 837 ANSI EDI Reporting Processes to validate the Medical Fee Schedule to ensure Medical Bill Payment Records are submitted in the IAIABC standards format.
• to ensure Medical Bill Payment Records are submitted in the IAIABC standards format for senders to receive both functional 997 and detailed 824 electronic acknowledgements. Provided ANSI Replacement Code Mapping Documents, Client Import Validation Edits, Event Matrix, Account Set-up, Bill / Provider Import Validation Edits, Exclusion Logic and Error Checks that need to occur for State Reporting, Payment 835/ERA Accounts Receivable bill review, post-bill review approval process for ANSI ASC X12 835 Remittance Advice returns which contains check or Electronic Fund Transfer payment information and adjudication information for each bill paid by EFT or checks. Redefined Communication Transport Protocols ISA, GS, ST, SE IEA and HL, CX, DTP HI SV5, SVD file mockup translation segments for FL State Bypass Code error handling functionality.
• Supported Sterling Criteria workshops and worked with State Hospital EMR performance metrics and EHR measurements to deliver business process Trauma and EMS improvements. Attended EMS Scorecard Strategic Planning, Measurement Analysis and Knowledge Management meetings to enhance Analytic Application Development IT Business JAD sessions pertaining to effective measurements and performance analysis through organizational knowledge to drive improvement and organizational competitiveness.
• Supported health and service Electronic Medical Record Site Survey performance reviews. Automated data elements and metrics retrieval processes for Ambulatory and Surgical head spine fatal non fatal motor vehicle injuries. Compiled Trauma mortality rates reviewed in support of manual electronic medical record reviews and evaluations of various hospital Surgical EMR Systems.
• Created project plans and reporting for teams involved in the EMR integrations with Trauma and EMS satellite Hospital IT Systems Departments for testing and deployment. Designed and develop InfoPath automated eForm Pre Site Survey Questionnaires for renewal certification to the State Site Survey visits utilizing Use Cases, Test Cases, UML diagrams, Data and Business Models, Visio UML Models for a SOA Web Environment and SAS Environment using the MS Office integration pack for Web Surveys in conjunction with the American College of Surgeon clients and DOH Government Partners.

Confidential

Technical Project Manager

• The Open EHR Project is a web based requirements analysis project for re-engineering EHR Archetypes.
• Responsibilities: Capture EHR requirements, analyze various Cerner, Epic and McKesson Electronic Medical Record software. Facilitate JAD/JRP Application design and .Net, Java development sessions to gain insight from Subject Matter Experts SME . Conduct Feasibility Studies to ensure industry-requested ICD-10 X12 5010 transaction implementations are addressed to acceptance. Define the Business Case for the recommended solutions included in the X12 5010 versions are understood by the Business Group and Information Technology. Identify Change Management across the board on affected X12 transactions. Communicate to Users and Management in explanatory detail the necessary technical and structural planned modifications to clarify transaction use based on industry concerns. Document the improvements of ICD9 compared to ICD10.
• Build Business, MDM Data Models with Open and .Net, EHR Archetypes. Document Use Cases and build Visio and RUP UML Models with Activity, Class, Collaboration and Sequence diagrams. Integrate Medical Transcription functionality found in OmniMD, Dolbey Dictation and Dragon Medical Transcription Systems to enhance voice medical libraries and terminology, discharge summaries, history, physical examination, operative and autopsy reports

Confidential

Business Analyst

• The Channel Service Partner CSP , Continuity of Care CCR , Consumer Directed Health CDH Provider Client Customer Base and Provider Service Members projects were Business, Application MDM Data Modeling Operations Business Process definition Projects for key Stakeholder review.
• Responsibilities: Support the business and technical groups to utilize automated surveys and assessments for Cerner, Epic Care, My Chart with Continuity of Care Record CCR functionality. Identify Payer Based Health Records for Provider Relations Analyst using on-line Web tools. Document requirements using IBM Requisite Pro, display process definitions using IBM Rational Rose Business, Application and Data Modeling, Data Power UML diagrams.

Environment: Windows, IBM, Unix, Siebel, Diamond, Rational Rose, Requisite Pro, Microsoft Office System

Confidential

Business Analyst

• Assisted with the implementation of Consumer Directed Health CDH initiatives, development of the Sharepoint Employee Portal, Requirements Analysis and definition of the CDH Business Processes designed to help Employee's with Health Cost Containment measures. By Educating staff and assisting with understanding their health risks and focus on health and disease prevention Employees could make incremental behavioral changes, find reliable answers to their family health questions needed to make healthier lifestyle decisions. Bill Review 4, Power Track, EDI Claims Processing initiative to integrate Liberty Mutual Insurance with First Script Pharmacy and Coventry Healthcare Systems in compliance with the Workmen's Compensation State Compliance.
• Responsibilities: Capture and document business systems requirements. Facilitate JAD sessions as liaison for the Customer Service business technical groups as a Subject Matter Expert SME from Telecommuting Business Systems Analyst, Consultants and SMEs to support Testing Workbooks, Work Product Reviews ICD9, ICD10 BPI documentation to ensure successful EDI Implementations, 837/835/271 X-12 file-mockup Translations, 21 CFR Part 11 Requirement, HL7 and Workman's Compensation State Reporting compliance with the State of Florida Medical Data Management System MDMS .

Environment: Windows, IBM, Claims Processing, EDI Implementation, Bill Review 4, Crosswalks, Inform Data

Confidential

Project Manager

• Implement Project Server for the Project Manager teams and the PMO to utilize centralized Project Scheduling, Budgeting and Resource sharing.
• Responsibilities: Implement and consolidate efforts and utilization for the Nasa Web, Homeland Security Presidential HSPD-12 Project, Joint Readiness Launch Application, Project Server Scheduling, Track Security, Automated Invoicing, and Paperless Work Order Environment PWOE Applications. Prepare complex project documents, maintain demonstrated expert knowledge of information systems technology NASA resources.

Environment: Windows, Unix, IBM, Microsoft Office System, Excel, Agile, Visio, Rational Rose

Confidential

Project Manager

• Act as liaison between business technical staff to determine requirements, define program changes, provide user training and resolve operating system problems with Medicaid Enterprise Certification Toolkit MECT , Medicaid Information Technology Architecture MITA and the CMS Medicare Medicaid System, Data Com migration to a client server, mobile, web environment.

Confidential

Business Process Analyst

• As Business Process Consultant I'm responsible for working with Financial Subject Matter Experts SME to design solution processes and Process Design activities. These key activities include business process workshop facilitation, development of business process maps, and traceability to solution requirements.
• Responsibilities: Decipher Business Process Improvement initiatives and ring associated attributes, create of business Data Maps, and validate required technical interfaces using Rational Unified Process Use Case documentation, Caliber RDM Caliber Web RM Requirement Management tools to develop Technical, Functional specifications and Business documents through Workshop facilitation. Perform Business Process and Technical analysis, Process decomposition, Process mapping, Requirements analysis and J2EE development, Issue/Risk identification documentation for useful Six Sigma or Sterling Criteria type Analysis for Team Leadership training and mentoring staff to ensure Process positions are supporting the work streams that are matrixes from the Business area Project Teams.

Environment: Telecommute, Remote VPN Windows Unix Oracle SQL Server Caliber RM Caliber RDM IBM RUP

Confidential

Project Manager

• ISO HO2000 project was a State compliance regulatory requirements definition assignment to assist in the implementation of the new required 2005 System processes
• Responsibilities: Facilitate JAD and JRP Sessions to support Right Price Web and PLIS Legacy Sharepoint Change Management processes. Implement Business Systems requirements analysis to comply with State of North Carolina Home Auto Insurance policies as support by the ISO HO2000. Share Six Sigma information with agents to analyze and use Forms Master to capture and report on insurance Industry indicators pertaining to P L margins, Property Casualty P C, Ad Ratio's extracted from AMI, Stat, Docucorp, Moore, UDB, Claims and Rating Systems.

Environment: Windows, UNIX, Microsoft Office System, Sharepoint Services, Right Price Web, PLIS Legacy

Confidential

Business Analyst

• The Citigroup ARAVO Solutions, Vendor Management Procurement Project was a web based integration project with Wachovia Web, Client Server and Legacy Systems.
• Responsibilities: Capture Business Systems Requirements and Analysis from Management, Procurement Subject Matter Experts, Business and Technical key personnel. Facilitate JAD/JRP system design sessions as liaison for various telecommuting business, technical and third party Vendor groups. For Wachovia integration utilize dual purpose Use Cases, UML Activity and Sequence diagrams in RUP Business, Application Data models. Utilize Visio and Excel for Systems Integration Design for Citigroup integration with ARAVO Web, Client Server and CASP Legacy Data.

Environment: Windows, IBM, Unix, Oracle, SASS, CASP Legacy Systems

Confidential

Business Analyst

• Commissions Management System CMS re-engineering Project was a redesign of PWC's 2002 CMS System to PWC's new 2006 Service Oriented Architecture SOA .
• Responsibilities: Facilitate JAD and JRP sessions to support Oracle Data Warehouse OLAPI Cubes to identify business process re-engineering and process improvement opportunities which would replace outdated NEIS Financial System processes with the Global Financial System GFS , an Oracle Business Data Warehouse Interface. Support the As-Is and To-Be CMS System with 32 scenario based Algorithms. Support BDE Stack Ranking, Payroll, Cash Collected and Work Sold Reports to point to GFS Oracle Financial data and Peoplesoft Orbit.

Environment: Windows, IBM, Oracle Business Data Warehouse, Oracle Financials, RUP, Rational Rose

confidential

Project Manager

• The Circuit Civil, County Civil, Court Files, Imaging Recording, Tax Deeds, DMV, Traffic, Data Files, Health Department and Finance Accounting Projects were requirements gathering and analysis Vendor Management Procurement projects to implement a new Case Management and Imaging System for the City of Jacksonville County Clerk and Court System.
• Responsibilities: Ensure State and County business processes objectives are met through technology, accomplished by facilitating JAD JAR requirements gathering sessions. Document Process improvement Use Cases, As-Is and To-Be System Requirements. Develop Business, Application and Database Models and diagrams.

Environment: Unix, Windows, BMC Patrol, HP Openview, IBM Tivoli, Compaq, Microsoft Office

Confidential

Project Management Business Systems Analysis

• Responsible for key aspects of the Systems Management Tivioli Data Center, HP Openview Compaq Integration Projects, which entailed hosting JAD/JRP sessions, System Functional Requirements Analysis for emerging Data Power SOA Appliances Technology, Return on Investment ROI analysis, Feasibility studies for re-engineering processes and sub-processes, consulting with various external Clients Business Technology Groups listed below, using SDLC, CMMI and RUP methodology full-life cycle Java, .Net development projects to create As-Is and To-Be Analysis Vision document deliverables to reflect Business Process Improvement BPI and Business Process Reengineered BPR solutions

Environment: Unix, Windows, BMC Patrol, HP Openview, IBM Tivoli, Compaq, Microsoft Office

Confidential

Systems Analyst

Responsible for PMO functionality, Business Analysis QA task to take full or partial ownership of new and existing Internet e-commerce projects for the Marketing Analysis Group.

Confidential

BA

Managed key aspects and analysis of the Arc GIS Desktop Street Lights interface to an IMS system and Oracle Data Warehouse, reporting tracking System with Arc View and Arc IMS viewers for City and Con Ed Engineers.

Confidential

BA

Responsible for Business Analysis, requirements gathering and QA implementation of the SABA LMS eLearning Project with an Oracle data warehouse.

Confidential

Project Manager BA

Responsible for the analysis and design of the Retek Web Application Oracle Financials and Oracle Stores Data Warehouse for the GEMS Project.

Confidential

Project Manager Business Systems Analyst

Documented Business Analysis and Application .NET, JScript Development Y2k maintenance initiatives for Human Resources, Employee Benefits, Property Casualty P C Agency Finance, Financial Management, and Real Estate Investments Building Svc. Dept.

Confidential

Project Manager Systems Analyst

Responsible for Business Analysis, Project Management and .Net, Jscript, J2EE Development as liaison to the business technology groups for requirements gathering to design and develop the Corporate Client Relations CRM System.

Confidential

Systems Analyst

Conducted JAD/JRP sessions to initiate the design Unix, Java development of the Employee Benefits Selection System and Oracle HCM Human Capital Management Peoplesoft HR System.

Confidential

Project Manager BA

• Responsible for Systems Analysis, Reporting Analysis and Requirements Gathering for the design and VB, Access development of a 21 CFR Part 11 Requirement Provider Customer Service Application on a SAS, Sybase and Mainframe backend with Visual Basic on the front-end for pharmacy and hospital out-patient services Analysis.

Confidential

- Project Manager System Analyst

• Responsible for reviewing and ensuring banking operations Customer Service workflow efficiencies and technical operations. Recommended documented policy procedures and standards for the Corporate Data Center and the Global Electronic Mail Departments. Administered the CIX Corporate Information Exchange DEC VAX All-in-One, IBM and Tandem System projects. Administered the GEMS Global Electronic Mail System. Consolidated the All-in-One Data Center with the CDC Corporate. Developed Easel OS/2 client server network mgmt package for Tandem Systems.

Confidential

- Corporate, Capital Formation and Securities Law

• Responsible for Word Processing and ADP Payroll Systems, Intellectual Property, Tax, Art and Employment Law documentation. Litigation and Dispute Resolution, ERISA / Executive Compensation/Employee Benefits Word Processing Legal Documentation.

Confidential

Management Trainee

Responsible for GECC Branch Consumer Credit Account Approvals and Delinquent Account Approvals.