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Technical Lead, Business Systems Analyst Resume

Worcester, MA


Senior Business/System Analyst with extensive experience in business lines as Financial and Insurance with demonstrated success in developing cost effective solutions using Process Modeling, Decision Modeling, Business Rules externalization


  • Lombardi BPMS
  • Business Analysis/System Analysis/Process Improvement/Data Analysis/Data Modeling
  • Business Process Modeling/Business Process Definition/Business Process Architecture
  • Business Rules Modeling/Business Rules Definition/Decision Modeling
  • Systems Integration, Database Integration, Conversions, Upgrades
  • SDLC
  • Data Base Analysis and Design
  • Data Analysis/Research /reporting
  • Project Management
  • Requirements Elicitation/Requirements Analysis/ Requirements Documentation/User Stories/Use Cases
  • Data Modeling
  • Development and Execution of Test Plan
  • Analytical Skill/Prototyping/Gap Analysis
  • Mentoring and providing guidelines for Business analysts
  • Ability to work independent and with the team
  • Proven ability to architect and engineer complex systems that are flexible, easy to maintain, reuse code and business rules, and that align to business objectives
  • Planning of Project Sequence activities to achieve timely and successful completion


Oracle EDW, SQL Server, DB2, ORACLE, Windows, MS Office, SQL 2005, BPM, Lombardi BPMS, JavaScript, Business Process Definition, CSS, XML, UML, IBM ISERIES, SQL, SQL Procedures, SQL Functions, RPG ILE, COBOL, embedded SQL


Confidential, Worcester, MA

Technical Lead, Business Systems Analyst


  • Engage with stakeholders to establish business requirements to develop technical solutions or business process
  • Analyze, design, test and recommend technical solutions and architecture for process and applications of Confidential complex nature - SQL Server, Oracle EDW.
  • Business Rules for Data Extraction and Data Mapping, Testing - Oracle EDW
  • Implementation of Providers Tiered Structure including Business Analysis, System Analysis, Process Flow, Data Analysis, Solution Architecture, externalization of Business Rules for Provider Tier assignment.
  • Analysis and design was done on SQL QNXT system and Oracle EDW. Provide EDW solutions for Implementation of Tiered Programs. - SQL Server, Oracle EDW
  • Conversion of Web front application for” Find Confidential Doctor” and “Provider Search” to Confidential MS application.
  • Conversion required analysis of existing database, application, Contract/Group/Program/Provider relationship, externalization of Business Rules and Parameters.
  • Write Business Requirements, Functional Requirements, Process Flow and Data Flow Diagrams.
  • Support QA in analyzing Defects and provide decision how to fix them.
  • Working with SMA, Developers on new and existing Projects including Oracle EDW including ETL analysis and mapping rules, SQL Database, GUI layout.
  • Analyze existing QNXT system for Claims, Contracts, affiliations and other information regarding Medical and RX claims Management.

Confidential, Cranston, RI

Senior Systems Analyst


  • Developer hand-to-hand for delivering the product and involved in unit/integration testing of all the Middleware Services.
  • Involved in all the Middleware activities, by establishing the interface between ARGO frond-end application with Citizens Middleware and Citizens Host systems.
  • Design artifacts like WSDL, Schema (XSD), Design/Mapping Documents, for the Middleware MQ and Web Services. MQ and HTTP Transport layers.
  • All the transformation is done using IBM Message Broker, transforming from SOAP to XML, XML to COBOL format and vice versa.
  • Data Power has been used for Web Service security for Authorization and Authentication.
  • Analyze existing Databases and provide recommendations for updates based on new business requirements.

Confidential, Boston, MA

Senior Business Analyst/Project Manager/Mentor


  • Working with users and Business Analysts, providing Business Analysis, Data Analysis for Student loans on all stages of Student Loan Life Cycle.
  • As Confidential Senior BA and Project Manager Completed Integration of Legal Collection and Defaulted Loan Collection Systems (RMS). Integration Included: Planning, Data Base Analysis, Functional Analysis, Processes Analysis, and System Analysis. Integration was completed two month before official end date.
  • As Confidential subject matter expert worked on Business Requirements, Use Cases and User Stories.
  • Analyze Business Processes and Create Process Models accompanied with Busies Objects, Interfaces, Events, Business Rules Models.
  • Create Template for Business Rules and Data Gathering
  • Work on Process Improvement as SOP, workflow and related data.
  • Working with business analyst as Confidential Mentor in area of Data Analysis, Data base Analysis, Business RulesProcess Modeling.
  • Proposed Business Rules repository, organizing and classifying Business Rules in to understandable and workable models.
  • Leading Internal Service Workflow Project creating Business Processes, Business Objects, workflow, Business Rules.
  • Created SQL Server Database for ISW (Internal Service Workflow)

Confidential, Boston, MA

Senior Developer/System Analyst / Data Base Analyst


  • Business processes analysis, automation, through understanding of how to interpret customers business needs and translate them into cost effective application and operational requirements
  • Performed Recovery Management System (RMS) Analysis and Design using SDLC (full project life cycle)
  • Systematize Payoff system: analyzed business procedures, developed work flow design, data base, modules, integration with Servicer Database, Control Database design overlooking Payoff step be step processes
  • Advanced Claims Placement Process
  • Efficiently Upgraded Fairisaac Recovery Management System including Data Base and In House Applications.
  • Designed IRS Tax System for forms 1098E and 1099C
  • Solved files transfer problem designing File Transfer System for different file types
  • Developed RMS Database extraction for Data Consolidation in Data Warehouse
  • Reviewed business processes, identified how to make business strategy more effective through Confidential proper use of technology
  • Worked with business to analyze and gather information on their daily procedures and roles

Confidential, Johnston, RI

System/Business Analyst


  • Analyzed and designed custom programs and reports on client request
  • Provide detailed analysis for HIPPA Conversion; analyzed RX Claims transaction processing
  • Appointed to HIPAA Conversion Project: Led technical development from planning and specification through testing and implementation; converted 640 objects in Confidential short period of time and went to production with no errors
  • Provided programmers and users with technical support necessary for project development
  • Worked on Massive Data Base Queries Optimization

Confidential, Mansfield, MA

Sr. Systems Analyst


  • Provided Corporate Sales System Support and Development using RPGILE, SQL, embedded SQL, Interact with Front End PC based PRAS System using FTP and FTP Messages to analyze Data Transfer
  • Worked with Corporate Sales department with on analysis, design, testing, implementation and solutions
  • Translated business needs and reporting requirements into specifications within detailed time frame
  • Managed multiple projects simultaneously
  • Provided detailed specifications, process analysis and data base for existing and new applications
  • Daily administration and management of the system
  • EDI processing
  • Pricing and marketing analysis System

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