Business Analyst / DBA Resume

PROFESSIONAL EXPERIENCE

Business Analyst / DBA

Confidential

Responsibilities:

General Manager

Confidential

Responsibilities:

General Manager

Confidential

Responsibilities:

Organized students studying English in Toronto
Developed study program for international students
Designed and documented high level scenarios for new functionality based on requirements and design document
Developed and executed detailed test cases based on the high level scenarios
Created, modified, and updated the existing test cases to reflect changes of the new version based on software requirement specification
Reviewed and analyzed user manuals and guides
Participated in technical reviews for product requirement documentation and software requirement specification
Performed system, regression, certification and sanity testing for Client/Server application for telecommunication industry
Recorded all defects found and followed-up on submitted issues including closed and re-assigned issues
Analyzed software problems and identified steps to reproduce software bugs across multiple platforms¡
Consistently worked with assigned customer issues
Documented test results

Senior Software Developer/Analyst

Confidential

Responsibilities:

Performed planning, designing, scheduling and implementing various sub system
Planned On-going training and supervision of the development/production team projects
Integrated Customer Care and Billing, system involving the integration of an Oracle and proprietary billing package database
Performed Tele-center and DICSS Integration resulting in the development of compatible telecommunication billing/customer support system Dataware-Housing
Designed to provide decision support information
Developed and tested development postage support system for the government of Korea
Used Delphi and Oracle DBMS design, and implement