PROFESSIONAL EXPERIENCE
Business Analyst / DBA
Confidential
Responsibilities:
- Administration for entire company infrastructure
- Support computer systems for sales analysis for martial arts sales
- Test and coordinate modifications to the system as needed
- Ensure performance and operability the system
- Analyze brand performance in key retailers
- Establish database and network system to support group sales
- Plan and coordinate security
- Measure database performance and network system
General Manager
Confidential
Responsibilities:
- Organized students studying English in Toronto
- Developed training program for international students
- Helped student Visa processing for international students
- Arranged home - stay and pick-up service
General Manager
Confidential
Responsibilities:
- Organized students studying English in Toronto
- Developed study program for international students
- Designed and documented high level scenarios for new functionality based on requirements and design document
- Developed and executed detailed test cases based on the high level scenarios
- Created, modified, and updated the existing test cases to reflect changes of the new version based on software requirement specification
- Reviewed and analyzed user manuals and guides
- Participated in technical reviews for product requirement documentation and software requirement specification
- Performed system, regression, certification and sanity testing for Client/Server application for telecommunication industry
- Recorded all defects found and followed-up on submitted issues including closed and re-assigned issues
- Analyzed software problems and identified steps to reproduce software bugs across multiple platforms¡
- Consistently worked with assigned customer issues
- Documented test results
Senior Software Developer/Analyst
Confidential
Responsibilities:
- Performed planning, designing, scheduling and implementing various sub system
- Planned On-going training and supervision of the development/production team projects
- Integrated Customer Care and Billing, system involving the integration of an Oracle and proprietary billing package database
- Performed Tele-center and DICSS Integration resulting in the development of compatible telecommunication billing/customer support system Dataware-Housing
- Designed to provide decision support information
- Developed and tested development postage support system for the government of Korea
- Used Delphi and Oracle DBMS design, and implement
