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Business Analyst Resume

SUMMARY

  • High - energy IT Business Analyst effective at developing and implementing operational processes and systems. Quickly grasps business priorities to identify optimal personnel and IT solutions. IT Business Analyst with excellent technical skills capable of translating information to non technical language to business owners and end users.
  • Strong internal/external customer relation skills System Development Life Cycle (SDLC) Waterfall, Agile and scrum Methodologies Business Requirement Documents Strong problem solving and oral/writing skills Project Management & Tracking Strong MS. Office skills Use Case Specification Business & Functional requirements

TECHNICAL SKILLS

  • ICD-9, ICD-10
  • Ms. SQL, Access /My SQL
  • MS Visio, SharePoint, CRM

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Acted as a liaison between the Mortgage project group and the IT operations group
  • Trained internal/external users of on how to navigate on mortgage application systems such Citrix, (CAP-Citi Application Portal), LPM and other Vendor Software’s.
  • Interacted with the client and product team to gain an understanding of the business and technological requirements
  • Assisted in developing Use Cases, workflow, and conversion requirements
  • Responsible for gathering client requirements, understanding software application needs and recommend cost-effective solutions.
  • Analyzed requirements and develops functional specifications
  • Analyzed business problems and processes to be addressed on customer online applications

ASSISTANT Project Coordinator/ ANALYST

Confidential

Responsibilities:

  • Assisted PM in managing Project: initiation, planning, scope management, budget management, resource management, and time management
  • Managed project communications, risk management, procurement, quality assurance/testing, user training, project delivery and transition planning according to the project needs.
  • Responsible for gathering client requirements, understanding software application needs and recommend cost-effective solutions
  • Participated in User Acceptance Testing with Internal and end users
  • Worked closely with the tech leads and senior project managers to publish daily and weekly status reports
  • Assisted the project manager in developing use cases and project plans and also managed changes
  • Experienced in SDLC with Agile and Waterfall methodologies in Project Management

IT Business Analyst/Project Coordinator

Confidential

Responsibilities:

  • Participated in all stages of the software development life cycle (SDLC) for any projects impacting the online access system to include system requirements, design, and user acceptance testing.
  • Communicated project requirements, business issues and made recommendations.
  • Assisted the project manager in developing Use Cases and project plans and also managed changes using rational suite.
  • Assisted Project Manager on setting expectations and goals for project teams and tracked progress against timeline, milestones and budget etc.
  • Experienced in feasibility study and risk analysis to identify the business critical areas from the user‘s perspective.
  • Worked with gathering requirement from stake holders and SME’s by interviewing them, also prepared questionnaires and receive their feedback.
  • Work also involved defining the scope of the project by doing gap analysis, preparing required artifacts, and then creating the functional documents for design and implementation of the project.
  • Worked closely with the SME’s, business users and developers, to facilitate and better understand the project.
  • Worked with business owners, end users, stakeholders in gathering, analyzing and documenting Business Requirement Document and Functional Requirements Documents
  • Created use case diagrams, flowcharts and process models, by documenting business work flows both by text and by activity diagrams according to RUP for the review of stakeholders.
  • Participated in JAD sessions with different stakeholders, and resolved their issues.
  • Worked with creating system and user acceptance test case scenarios, and communicated with clients accordingly.

Jr. IT Business Analyst

Confidential, VA

Responsibilities:

  • Elicited demands from the stakeholders and analyzed them for consistency, flexibility and completeness.
  • Assisted in gathering and documenting the requirements that were critical to the business process, also used those requirements to design application using application software through use case approach.
  • Worked with business owners, end users, stakeholders in gathering, analyzing and documenting Business Requirement Document and Functional Requirements Documents
  • Monitored performance measurement and risk management.
  • Prepared process flow using Visio to better understand the existing business process and worked with the team to find solutions.
  • Use guidelines and artifacts of the RUP to strategize the implementations in different phases of SDLC.
  • Involved in GAP analysis in the identification of business rules, systems process and also prepared FRD functional requirement and design document.
  • Coordinated with off shore teams and interacted with various user groups.

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