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Senior Analyst Resume

Cambridge, MA

TECHNICAL SKILLS:

  • Fluent in Spanish; knowledge of French and Russian
  • MS Office, Visio, Project, InfoPath, SharePoint; SPSS, Toad, Oracle, SQL Server, MySQL, SSRS, SSIS, Tableau, ArcGIS
  • C, C++, SQL, PLSQL, T - SQL
  • Systems analysis and design
  • Data analysis
  • Project management
  • Training and meeting design and facilitation
  • Research and report writing
  • Strategic planning and organizational analysis of public, private, and non-profit organizations
  • Traditional Chinese martial arts
  • Creative writing
  • Electronic music

PROFESSIONAL EXPERIENCE:

Confidential, Cambridge, MA

Senior Analyst

Responsibilities:

  • Analyzed a highway congestion pricing model as part of an economic team's review for the Federal Highway Administration.
  • Flowcharted the model at a high level and at a detailed, step - by-step level after documenting the algorithm used.
  • Identified assumptions, inputs, and dependencies between calculations for three different scenarios.
  • Responded to data quality requests via the Confidential Carrier Safety Administration’s DART system, a web-based data request tracking system.
  • Responding to DART requests consisted of clarifying business rules, querying data from multiple database sources, analyzing and charting data, developing reports, and validating data using a variety of software. Responding to DART requests also required assisting junior analysts as needed.
  • Designed and developed reports, defined business requirements, and delegated tasks to team of SQL/PLSQL programmers and web developers.
  • Facilitated testing to production of module.
  • Analyzed annual strategic performance measure data, wrote report, and delivered the report to the Confidential Carrier and Safety Administration.
  • Project execution required learning PLSQL, testing, and implementing PLSQL programming and automation of the processes necessary for data analysis and reporting of the results.
  • This was the first project in this work group to use PLSQL and an automation process for data analysis and reporting.
  • Designed and facilitated focus group sessions for research on stakeholder needs regarding the use of an Internet-based tool to promote the adoption of intelligent transportation systems (ITS) standards for the Federal Highway Administration Joint Program Office.
  • Conducted secondary and primary research and report writing for an organizational re-design of a CIO division within a public agency. Interviewed stakeholders and interviewed representatives of other agencies as part of best practices research.

Confidential, Boston, MA

Adjunct Professor

Responsibilities:

  • Designed and taught strategic management, marketing, and organizational behavior to college management students.
  • Taught using lecture, case analysis and discussion, and interactive in-class exercises. Evaluated students.
  • Taught the capstone strategic management course and the organizational behavior course to an international group of management majors.
  • Taught marketing to a diverse group of adult learners at Confidential

Confidential, Boston, MA

Consultant

Responsibilities:

  • Designed and delivered strategy projects for leading hi tech and manufacturing companies.
  • Coordinated research, conducted interviews, planned and participated in the facilitation of workshops, wrote reports, supported presentations to clients, and assisted with project management. Developed sales proposals and presentations for new clients.
  • Developed rich scenarios, events, and other materials of industry evolution for client decision-making, planning, and organizational learning.
  • Designed and presented new value propositions and business model alternatives for the specialty chemical and performance polymer business unit of a global, diversified corporation. The company is using this framework to develop growth strategies and to improve its marketing to customers.
  • Conducted competitive analysis and identified emerging business models and success factors for the delivery of software-as-a-service to support the initiatives of a major enterprise software and hardware vendor. The company used these findings to assess the viability of its current and future initiatives.
  • Conducted secondary research and interviews, developed materials, and facilitated a two-day decision-making scenario planning session to enable a major telecommunications company to adapt its corporate strategy to reflect a transition into a new media company with distinct capabilities in commerce, content, and connectivity.
  • Assisted the largest server business of a major IT vendor to reconceive its business strategy and refine its marketing for the next four years, based on the impact of e-business on customers’ business models.
  • Supported the development of e-business strategy, including online marketing and integrated direct marketing, for the Latin American operations of a leading pharmaceutical company. The company rolled out its e-business initiatives based largely on the results of the workshop.

Confidential, Boston, MA

Management Consulting Intern

Responsibilities:

  • Planned and developed a web-based application prototype for an online auction of surplus property in order to improve the efficiency of a public agency’s workflow process and justify the IT investment through quick payback, a reduced cost structure, and increased revenues.
  • Researched the use of IT in the public sector and conducted primary research by interviewing public agency staff. Synthesized key findings for use in the business case justification.
  • Conducted a qualitative and quantitative analysis of the public agency’s transition from an AS-IS state to a TO-BE state and necessary changes. Assessed risks to this change and developed a risk management strategy.
  • Wrote a white paper presenting the business case justification and ROI analysis for an online auction of surplus property.
  • Contributed to the analysis, design, and development phases of the systems development life cycle, in order to build the application prototype.

Confidential, Boston, MA

JobMatch Director

Responsibilities:

  • Advised and counseled over 300 young adults in job search, college/education application process, and career planning.
  • Networked with Greater Boston-area businesses, nonprofits, public organizations, career resource centers, and colleges to place young adults in positions or in educational programs that resulted in more than 80% of young adults successfully securing jobs or enrolling in educational programs.

Confidential, C ambridge, MA

Consultant

Responsibilities:

  • Coordinated the development of a computer literacy curriculum for use in Cambridge youth service programs.
  • Managed and led a group of seven high school students to design a computer literacy curriculum to aid these students in teaching younger children.
  • Facilitated group meetings, guided curriculum design, and created training manual for use by the Confidential .

Confidential, Boston, MA

Senior Team Leader

Responsibilities:

  • Led two teams over a two-year period and trained 28 other team leaders in a 300+ youth service organization.
  • Managed and led two diverse ten-member teams comprised of 17-25 year-old corps members in community service projects during two academic-calendar years.
  • Managed service projects and relationships with community groups and sponsors, such as Mercer Management and Confidential .

Confidential, Boston, MA

Program Coordinator

Responsibilities:

  • Coordinated youth community center and conducted targeted outreach that led to the active participation of over 250 at-risk and gang-involved youth.
  • Conducted needs assessments, developed program proposals, developed and managed an electronic music program for outreach, supervised a group of eight youth peer leaders, and taught English as a Second Language.

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