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System Engineer Resume Profile

Staten, Island

PROFESSIONAL SUMMARY

Senior systems Engineer with 12 years of experience in the enterprise environment of IT field. My professional history includes positions such as Sr. System Engineer at Saudi Post 12K users 7K PCs with Windows Server 2003/2008, MS Exchange Server 2007/2010, MS SCCM 2007 R3 Patch Management Service process owner and other Microsoft products.

Technical Skills

Operating Systems: MS Windows server 2003/2008 R2 platform and Windows 95, 98..7 and 8.1

Microsoft Products: Active Directory, MS Exchange server 2007/2010, MS SCCM2007, DNS, DHCP, GPO, FRS, DRFS, Hyper-V, Direct Access, Data Protection Manager DPM , MS Lync 2010, Proficient in MS Office MS Project, Visio, Excel, Word, Outlook, PowerPoint, Access

Software: Citrix Web Support Server Clients , FrontPage, HTML

PROFESSIONAL EXPERIENCE

Sr. System Engineer NOC-

Confidential

  • Designed, Implemented, Administrator and Troubleshooter of Active Directory as Domain Admin DNS, DHCP Created Group Polices
  • One of the leading IT Infrastructure Solutions Providers in Saudi Arabia with over thirty years IT experience. Worked for Saudi Post Project-Enterprise organization 12k users, 7k machines 120 Servers as:
  • Team leader for two junior Systems engineer and managed more products on the same time
  • Designed, Implemented, Configured, Installed, Managed and Migrated MS Server 2003-2008 R2
  • Designed, Implemented, Configured, Installed, Managed and Migrated MS Exchange Server 2007-2010
  • Designed, Implemented, Configured, Installed and Managed SCCM 2007 R3 as a Service Owner and deployed all software, patches and packaging to end-users
  • Managed and Supported Citrix Web platform Server Clients
  • Created Win7 Image OSD thru SCCM for Helpdesk Technicians department
  • Managed, Supported and troubleshoot Antivirus server FEP 2010 Forefront Endpoint Protection
  • Solved Viruses/Malware issues on users machines using TrendMicro Antivirus
  • Edited Polices and users control privileges through BlueCoat Proxy server
  • Solved escalation calls from 1st line service desk via NOC Tier1 operators
  • Diagnosing the incident symptoms and investigating the possible causes if needed
  • Resolving internally discovered incidents captured by monitoring tools
  • Fulfilling advanced requests that require high privilege and develop various queries and reporting needs
  • Familiarity MOF to provide guidance across the entire IT life cycle. Its conception, development, operation, maintenance, and ultimately its retirement.

System Engineer

Confidential

  • A pioneer company in the field of information technology systems software applications, Financial and administrative systems, security systems, networks installation and maintenance, computers
  • Designed, Implemented, Configured ,Installed and Managed Windows Server 2000-2003 R2
  • Managed and administered Active Directory, DNS and DHCP servers
  • Created Group Policies for the company
  • Supported and Managed MS Exchange Server 2007
  • Windows server Backup
  • End users Systems Troubleshooting
  • Norton Antivirus admin and troubleshoot
  • Hardware and Software Troubleshoot

Professional Development/Affiliations

Microsoft Company Workshop Attend Certificates,

Confidential

  • Windows Server 2003/2008: Active Directory Troubleshooting, Backup Disaster Recovery
  • Windows Server 2003/2008: Group Policy Administration and Troubleshooting
  • SCCM2007 R3 Deployment Administrator
  • Windows 7 Deployment using System Center Configuration Manager 2007
  • MS Exchange 2007 Troubleshooting Server Roles
  • Exchange 2010: Admin, Operations and Troubleshooting Workshop
  • MS Forefront Client Security FCS
  • SCOM 2007 R2: Monitoring, Optimizing Troubleshooting
  • NETWAYS LABS Workshop, confidential
  • Hyper-V Planning Deployment
  • System Center Virtual Machine Manager 2008 R2
  • MS Lync Server 2010
  • SCOM2007 R2 Managing Audit Collection Services
  • Direct Access for Windows Server 2008 R2
  • Data Protection Manager 2010 DPM

Network Access Protection

Confidential

  • MCSE 2003
  • MS Exchange Server 2007
  • CCNA
  • ISA Server 2004
  • confidential VB 6.0
  • M.S Access
  • FrontPage HTML
  • Computer Maintenance
  • confidential
  • MEGA Architecture 2009

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