PROFILE:

• Applied BABOK knowledge areas to conduct interviews and facilitate requirement gathering sessions to create and review documentation.
• Utilized knowledge of use cases, process flows, mock ups and wireframes in planning, organizing and estimating the scope of testing work efforts.
• Conduct workflow, data flow, data integrity analysis and develop reports with complex sql queries.
• Strong business acumen to drive features from the business requirements document into the developed product by coordinating between business and IT.
• Provide exceptional and satisfactory customer service by managing change requests and identifying the impact on all relevant business processes.
• Displayed ownership of test scripts and bugs by actively participating in bug triage meetings in order to influence the team to make a holistic decision regarding application defects.
• Demonstrated clear understanding of business needs by creating and validating test scripts during White Box, Black Box, Functional, Integration, Localization, Smoke, Regression and User Acceptance testing.
• Highly adaptable and fast learner with the ability to serve in Waterfall and Agile SDLC environment. Participate in sprint planning, scrum and retrospectives.
• Involved in planning tasks, prioritizing features, estimating by mapping the requirements to resources and managing change requests.
• Excellent written and verbal communication, interpersonal and documentation skills.
• Provide feedback on trends, patterns, resolve and trouble shoot issues.
• Brain storming with team for resolving blocking situations with creative solutions.
• Getting the job done attitude and eye for detail with understanding of gap analysis, complex workflows, data issues, business cases, and facilitation and elicitation techniques.
• Used analytical abilities to track defects and problem solving skills to drive issues to resolution.
• Collaborated with others to move the project forward depending on the priority and customer impact of issues found in the multiple applications under test.
• Delivered professionalism and productivity in a small online - merchandising firm to a large product development company through efficient use of time, building effective relationships and a strong commitment to teamwork.
• Responsible for support in User acceptance test phase by providing knowledge transfer and understanding around testing efforts.

TECHNICAL SKILLS:

Language: T-SQL (Normalization, Relationships, DML & DDL scripts, Views, Functions, SQL Jobs); UML 2.0 (class models, activity/state machine, sequence diagrams, flow charts, use cases)

Analysis Methodologies: Cost/ benefit analysis, Gap analysis, Document analysis

RDBMS: SQL Server 2000, 2005 & 2008

Testing Tools: VSTS, SQL Profiler, SQL Server Management Studio

Data Modeling tools: Confidential Visio 2010

Bug Reporting tools: Confidential Product Studio, MS Excel

Applications Used: MS Office 2010, Snagit editor, Macola ERP system, Confidential Sharepoint

Operating Systems: Windows 2000/Vista/ 7

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue

Analyst

Responsibilities:

• Conducted requirement gathering session with users, translated in to business requirement and functional specs for consumption of IT.
• Acted as a conduit between business and IT ensuring business requirements are delivered as per specifications.
• Developed test plans, test scripts, discovered, logged and tracked bugs.
• Created User Manual for user and support.
• Worked independently with end users to identify their specific business/functional needs.
• Gained understanding and knowledge of business process modeling.
• Involved in tool improvement and enhancement meetings from business/user perspective.
• Reviewed and planned test tasks for offshore resources.

Confidential

Software Development Engineer in Test

Responsibilities:

• Gathered domain knowledge about the Customer-Partner application from development and PGM team.
• Analyzed business requirement documents, functional and technical specification to identify gaps.
• Collaborated information for test plan documentation across the test team, presented test case analysis and estimates.
• Worked closely with other teams for structured walk-throughs of specification, bugs and code.
• Engineered and documented detailed test plans, test cases and manual test scripts.
• Documented test cases in Product Studio to meet and quality assurance standards.
• Executed manual functional test cases and ran automated tests in VSTS.
• Tested multiple processes and integration of Confidential ’s customer to partner to partner application.
• Performed error handling and localization testing for the customer to partner to partner application.
• Involved in peer review sessions to formulate creative ideas/solutions to ensure deliverables meet company guidelines.
• Tested Partner data integrity using SQL scripts in SQL server management studio.
• Verified referential integrity for customer-partner business rules.
• Ran stored procedure scripts to perform comparative analysis of “partner solutions” search results between the database and UI.
• Performed regression and ad hoc tests on the application based on business use cases, class and activity diagrams.
• Assisted in developing automated test cases.
• Tested user reports to check report accuracy.
• Actively logged bugs on the BRD, functional specs and applications while creating clear, concise bug submissions.
• Logged bugs on the production systems to improve existing customer experience.
• Analyzed and mapped bugs to test cases to create bug reports using graphs and charts.

Confidential, Texas

Software Test Engineer

Responsibilities:

• Analyzed and reviewed business rules, requirements, and functional specifications.
• Participate in specification reviews from QA perspective.
• Created test cases for business scenarios to verify business and data work flows.
• Executed smoke tests, BVTs, functional test cases and regression tests through test phases.
• Involved in logging and tracking bug status.
• Responsible for ensuring data quality and data integrity using SQL scripts.
• Performed black box testing on the ERP package.
• Used SQL Profiler to check the performance of long running transactional queries.
• Validated proper database population for the financial system.