SUMMARY

• I have over 14 yrs of experience as a Business Analyst in providing efficient & effective solutions helping organizations achieve increased productivity in the market place. Demonstrated skills in project resource management/planning, standardizing processes, analyzing existing processes, re - engineering processes, understanding industry trends & recommending best courses of action for clients & partner companies. Experienced in all phases of the systems development life cycle.

TECHNICAL SKILLS

• Edraw
• Sugar CRM
• CATS
• Covisint Connect
• CRT
• Test Track
• Blue Print
• Visual Paradigm for UML 8. 0
• Visual Paradigm 3.2
• SharePoint
• MS Office 2003
• 2007
• 2010 (Excel
• Word
• Outlook
• PowerPoint
• Visio
• MS Access etc.)
• TeamCenter
• TeamConnect
• WebFOCUS e Vista eTracker
• COBOL II
• IMS DB/DC
• MS FrontPage 98
• DB2
• SQL
• JCL
• Xpediter
• File-AID/MVS
• STROBE

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Coordinated GM Supplier on-boarding globally for EDI Compliance: EDI or WebEDI
• Coordinated testing of trading partnership setups
• Reviewed supplier test files sent to Covisint for accuracy & approval to move suppliers to production
• Escalated non-compliant suppliers & suppliers declining EDI Compliance to GM within guidelines & timeframe set by GM
• Updated EDI Compliant supplier information on CATS for move to production
• Maintained strict consistency & diligence in reporting supplier EDI Compliance status to GM

Business Analyst

Confidential

Responsibilities:

• Re-engineered processes for the Confidential Income Tax (ITAX) & Building Safety Engineering & Environment (BSEE) Divisions
• Gathered & scribed business requirements from JAD sessions for the AS-IS Model of the ITAX Divisions Tax Returns’ Processing. Created AS-IS flows of the existing processes for Audit & Financial Reporting, Taxpayer Services, Corporate Audits, etc. Coordinated & facilitated JAD Sessions with customers to capture requirements for the TO-BE process of the Returns Processing. Documented & Created business requirements, process flows including Business diagrams, Data Flow diagrams, Process Maps, UML Diagrams, User Interfaces, etc. for the TO-BE processes of the ITAX Divisions Tax Returns Processing
• Identified Contractor application forms for permits & licenses required for Boiler, Elevator, Electrical & Mechanical sections of BSEE Division. Identified & documented steps to complete Contractor application forms, application processes for each application form, data fields, data sources, etc. to implement online application of permits & licenses. Identified business & systems rules for Contractor applications for permits & licenses
• Interviewed & coordinated sessions with Confidential stakeholders to capture & record business needs, bottlenecks & pain points

Business Analyst

Confidential

Responsibilities:

• Coordinated activities with Business Support Specialists in executing task completions & following standard operating procedures
• Gathered business requirements to develop Data Migration process from other systems to PCAM, EAM, QAS, etc. & WebFocus reports
• Collaborated with departmental managers to deploy established data migration strategy & with end-users to deploy PLM Enterprise Global BOM & Change (GBC)
• Key deliverables:
• Populate ETL (Extract Transfer & Load) for departmental managers to validate BOM structures prior to uploading to GBC
• Coordinated with non ETL locations (SA, Europe, Asia, etc.) to populate data migration templates per Visteon customizations
• Weekly progress reported to executive management
• Maintained standards for plants & part names prior to migration to GBC
• Assisted & coordinated UAT testing & provided ETL production support
• Trained PD Engineers & MDS Analysts in using ETL tool to validate BOM structures in preparation for load to GBC. Reviewed error logs from loads to GBC TEST & PROD environments. Released parts in GBC from working level to frozen. Assured that company compliance was communicated, implemented & monitored on an ongoing basis
• Coordinated development of WebFocus reports & delivery timing with customer/functional groups & developers
• Tested, developed procedures/processes & offered recommendations for ongoing improvement/enhancements of updated processes
• Identified &/or analyzed business problems with WebFocus Reports & developed procedures for solutions to problem

Business Analyst

Confidential

Responsibilities:

• Gathered & published monthly metrics on AOS operations support performance
• Maintained & updated AOS Operations TeamConnect website
• Published communications to application groups about systems issues & month-end moratoriums
• Recommended process improvements & enhancements to resolve recurring incidents
• Monitored mainframe application performance
• Analyzed probe (STROBE) results to determine root cause of poor program performance & recommended performance improvements & enhancements to application team
• Followed up with application team(s) to track implementation of performance enhancement recommendations to determine & report projected annual savings to application team & its management
• Collaborated with business partners, business customers & systems to gather metrics for Green Belt 6 Sigma projects for process improvements & best practices for online & batch processes
• Resolved system, training, & application issues