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Business Analyst Resume

SUMMARY

  • I have over 14 yrs of experience as a Business Analyst in providing efficient & effective solutions helping organizations achieve increased productivity in the market place. Demonstrated skills in project resource management/planning, standardizing processes, analyzing existing processes, re - engineering processes, understanding industry trends & recommending best courses of action for clients & partner companies. Experienced in all phases of the systems development life cycle.

TECHNICAL SKILLS

  • Edraw
  • Sugar CRM
  • CATS
  • Covisint Connect
  • CRT
  • Test Track
  • Blue Print
  • Visual Paradigm for UML 8. 0
  • Visual Paradigm 3.2
  • SharePoint
  • MS Office 2003
  • 2007
  • 2010 (Excel
  • Word
  • Outlook
  • PowerPoint
  • Visio
  • MS Access etc.)
  • TeamCenter
  • TeamConnect
  • WebFOCUS e Vista eTracker
  • COBOL II
  • IMS DB/DC
  • MS FrontPage 98
  • DB2
  • SQL
  • JCL
  • Xpediter
  • File-AID/MVS
  • STROBE

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Coordinated GM Supplier on-boarding globally for EDI Compliance: EDI or WebEDI
  • Coordinated testing of trading partnership setups
  • Reviewed supplier test files sent to Covisint for accuracy & approval to move suppliers to production
  • Escalated non-compliant suppliers & suppliers declining EDI Compliance to GM within guidelines & timeframe set by GM
  • Updated EDI Compliant supplier information on CATS for move to production
  • Maintained strict consistency & diligence in reporting supplier EDI Compliance status to GM

Business Analyst

Confidential

Responsibilities:

  • Re-engineered processes for the Confidential Income Tax (ITAX) & Building Safety Engineering & Environment (BSEE) Divisions
  • Gathered & scribed business requirements from JAD sessions for the AS-IS Model of the ITAX Divisions Tax Returns’ Processing. Created AS-IS flows of the existing processes for Audit & Financial Reporting, Taxpayer Services, Corporate Audits, etc. Coordinated & facilitated JAD Sessions with customers to capture requirements for the TO-BE process of the Returns Processing. Documented & Created business requirements, process flows including Business diagrams, Data Flow diagrams, Process Maps, UML Diagrams, User Interfaces, etc. for the TO-BE processes of the ITAX Divisions Tax Returns Processing
  • Identified Contractor application forms for permits & licenses required for Boiler, Elevator, Electrical & Mechanical sections of BSEE Division. Identified & documented steps to complete Contractor application forms, application processes for each application form, data fields, data sources, etc. to implement online application of permits & licenses. Identified business & systems rules for Contractor applications for permits & licenses
  • Interviewed & coordinated sessions with Confidential stakeholders to capture & record business needs, bottlenecks & pain points

Business Analyst

Confidential

Responsibilities:

  • Coordinated activities with Business Support Specialists in executing task completions & following standard operating procedures
  • Gathered business requirements to develop Data Migration process from other systems to PCAM, EAM, QAS, etc. & WebFocus reports
  • Collaborated with departmental managers to deploy established data migration strategy & with end-users to deploy PLM Enterprise Global BOM & Change (GBC)
  • Key deliverables:
  • Populate ETL (Extract Transfer & Load) for departmental managers to validate BOM structures prior to uploading to GBC
  • Coordinated with non ETL locations (SA, Europe, Asia, etc.) to populate data migration templates per Visteon customizations
  • Weekly progress reported to executive management
  • Maintained standards for plants & part names prior to migration to GBC
  • Assisted & coordinated UAT testing & provided ETL production support
  • Trained PD Engineers & MDS Analysts in using ETL tool to validate BOM structures in preparation for load to GBC. Reviewed error logs from loads to GBC TEST & PROD environments. Released parts in GBC from working level to frozen. Assured that company compliance was communicated, implemented & monitored on an ongoing basis
  • Coordinated development of WebFocus reports & delivery timing with customer/functional groups & developers
  • Tested, developed procedures/processes & offered recommendations for ongoing improvement/enhancements of updated processes
  • Identified &/or analyzed business problems with WebFocus Reports & developed procedures for solutions to problem

Business Analyst

Confidential

Responsibilities:

  • Gathered & published monthly metrics on AOS operations support performance
  • Maintained & updated AOS Operations TeamConnect website
  • Published communications to application groups about systems issues & month-end moratoriums
  • Recommended process improvements & enhancements to resolve recurring incidents
  • Monitored mainframe application performance
  • Analyzed probe (STROBE) results to determine root cause of poor program performance & recommended performance improvements & enhancements to application team
  • Followed up with application team(s) to track implementation of performance enhancement recommendations to determine & report projected annual savings to application team & its management
  • Collaborated with business partners, business customers & systems to gather metrics for Green Belt 6 Sigma projects for process improvements & best practices for online & batch processes
  • Resolved system, training, & application issues

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