Senior Workforce Analyst Resume

Objective To obtain a IT position with a growth oriented company that will offer challenges to match my training and experience as well as allowing professional growth and development.

Education B.S Information Technology B.A., Business Administration

Summary of Qualifications

Excellent customer /public relations experience
Strong leadership skills
A strong verbal and written communicator
Attentive to detail and responsibility
Quick learner/able to integrate information
Strong interpersonal and organizational skill

Skill

Developed and implement training program for employee.
Expert knowledge in Monarch , Quick-place, Lotus Note, Word, Performed as troubleshooter in a diversified fashion for numerous projects.
Identified issues and concerns analyzed alternative and recommended solutions to resolve problems.
Demonstrated the Ability to motivate group and individuals.
Develop and performed formal presentation to group and key decision-makers.
Utilized listening skills to identify problems including customer interaction to promote organizational service .
Conducted orientation for new employee
Created and manage a Lotus Note Database.
High level of technical proficiency in Microsoft Office (Excel and PowerPoint) and MicroStrategy EDW.
Understands relational database concepts: tables, indexes, queries, functions and stored procedure
Strong SQL syntax skills and experience using SQL Server Management Studio
Microsoft Access skills; Tables, Queries, Forms, Reports, Macros and Modules
Microsoft Access Developer: Advanced forms, form controls, VBA code, recordsets and linked files.
Experience with Microsoft Access Data Projects

Computer Skills

IEX -Intermediate CMS- Intermediate Html - Intermediate Oracle -Intermediate Flash- Intermediate Visual Basic -Novice Flash MX- Intermediate Dreamweaver - Intermediate Perl - Novice CGI- Novice Java - Intermediate Excel -Expert Access - Expert C -Novice A/S 400 - Intermediate Crystal Reporting - Intermediate Toad - Intermediate InfoOne - Intermediate

Employment

Confidential October 2011 to May 2012 Senior Workforce Analyst

Confidential June 1997 to October 2011 Business Analyst June 2003 to October 2011 Senior Vendor Performance Analyst November 2000 to June 2003 Vendor Performance Analyst June 1999 to October 2000 Foreclosure Analysts June 1997 to June 1999

Awards Received Ten Service Star for outstanding Customer Services Received 2003 All Star Award Received four Most Valuable Player of the Month. Received one Champion Team of the Month

ConfidentialMay 1992 to June 1997 Lead Commercial Credit October 1995 to June 1997. Commercial Creditor Representative May 1992 to October 1995.

Awards Nominated five for Employee of the Month. Received Employee of the Month September 1995

INTERESTS & ACTIVITIES

Forensic Team Pi Kappa Delta National Forensic Honorary Governance By-law Committee Sigma Delta Phi Social Fraternity Vice-president of Alumni

Boy Scout of America Eagle Scout

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship