We provide IT Staff Augmentation Services!

Business Analyst Resume

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential

Responsibilities:

  • Successful projects thus far include re - designing the company’s Home Page; analyzing and developing three major cross-system components for our largest client (Wayne County, MI); and beginning to analyze and design workflow for our entire website and backend control manager (v5).
  • Collect and analyze each project’s business requirements and transfer that knowledge to the development team;
  • Prepare accurate and detailed functional requirement specifications documents, user interface guides, wireframes and project plan documents for each project;
  • Provide informed recommendations to the development team during the development phase;
  • Document the acquired results of analysis and workflows as well as obtaining sign-off from major players of each particular project;
  • Design and execute test scenarios and coordinate with the groups of business units who test, validate, evaluate new applications and functions;
  • Determine and resolve any issues in services and software;
  • Manage change requests related to the working project plans.

Web Site Designer

Confidential

Responsibilities:

  • Web site design and development;
  • Web site management and maintenance for existing sites or those developed in-house;
  • Assisting clients in establishing domain names and web hosting services;
  • Mastering several different content management systems, both out-of-the box and web-based (examples include Dreamweaver; GoDaddy’s Website Tonight; MS FrontPage, etc.).

Senior Business Systems Analyst

Confidential

Responsibilities:

  • Analyzing associations’ current business processes to match AMS software with those processes or to determine more efficient and effective processes for associations;
  • Utilizing strong communication skills, including writing skills to document user and data requirements for custom system implementations;
  • Managing the software development life cycle (SDLC) of implementation projects, including identifying strategy and business requirements, defining functional requirements, design, development, QA and deployment;
  • Configuring out-of-the-box software to meet clients’ specific software needs and requirements;
  • Coordinating and managing all aspects of system implementation between clients/users, developers, data conversion team, and support using business process techniques;
  • Managing client expectations, timelines and deliverables for several software implementation projects simultaneously.

Business Analyst / Project Manager

Confidential

Responsibilities:

  • Fulfilling business analysis and project management functions for company that provides software solutions to the association industry;
  • Utilizing strong communication skills, including writing skills to document user and data requirements for custom system implementations;
  • Coordinating business processes between clients/users, sales team, and software implementation team including developers, reports team, networking team, and data conversion team to keep minds open and on board;
  • Trouble-shooting client and system issues as necessary; Formulating and executing test scripts and scenarios;
  • Generating financial forecast reports; billing and notifications to clients; and analytical reports covering RFAs and current project statuses.
  • Managing client expectations throughout the SDLC;
  • Managing timelines and deliverables for up to six software implementation projects simultaneously.

Deputy Project Director

Confidential

Responsibilities:

  • Managed daily operations of the Center for Substance Abuse Treatment’s (CSAT’s) State Systems Technical Assistance Project, a large, $15.2-million, national technical assistance (TA) contract that plans and delivers a variety of TA activities across 50 States, the District of Columbia and other U.S. territories;
  • Recruited, selected, supervised, trained and evaluated project staff and consultants;
  • Worked closely with CSAT, consultants and project staff to develop and carry out comprehensive TA work plans;
  • Oversaw the development and editing of special reports, TA reports and meeting summaries.

Hire Now