Specialist Officer (Business Analyst) Resume

SUMMARY:

A professionally accredited agile business analyst/ project manager, with experience in collaboration, facilitation, coaching, and team building, to provide a flexible, pragmatic and proactive project support service to business needs
Provided business consulting and subject matter expertise (SME) for process assessment work, and for the application of technologies to business.
Fostered customer loyalty by designing and delivering comprehensive solutions to meet business needs.
Executed and maintained project management processes and disciplines in the areas of: requirements engineering & management, communications management; risk / issue management; cost management; procurement management; and change management.

KEY RELEVANT SKILLS:

Competencies: Requirements Engineering, Business Analysis, SRS, Project Management, Key Account Management, Stakeholder Engagement, SCRUM, Use Case, User Stories, UML, OOAD, JAD, Lean, MySQL, Oracle 10g, Java, JSP.

Soft Skills: Communication, Negotiation, Facilitation, Coaching, Team Playing, Adaptable, Business Acumen.

PROFESSIONAL EXPERIENCE:

Specialist Officer (Business Analyst)

Confidential

Responsibilities:

Performed business analysis and process improvement operations.
Involved in translating business requirements in functional and technical requirements.
Managed customer engagements, delivered comprehensive solutions, and upheld Service Level Agreements.

Associate (Business Analyst)

Confidential

Responsibilities:

Responsible and accountable for end - to-end requirements elicitation and management and for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, for iterative requirements elicitation and management, across entire SDLC.
Assisted in product design development and in the planning process, provided feedback on quality, and performed functional testing of deliverables.

Associate (Business Analyst)

Confidential

Responsibilities:

Performed requirements engineering, with emphasis on building strong inter-personal liaison for customer loyalty.
Assisted in the transformation of business requirements into detailed functional, technical and cost requirements.
Involved in integration of delivered solution to legacy systems & in training key stakeholders for system use.

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