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Test Manager/sr. Business Analyst Resume

Fairfax, VA

PROFESSIONAL SUMMARY:

  • Over 14 years of diverse experience in Information Technology providing extensive support in Business Analysis, Design, Quality Assurance, Software Testing, and support activities
  • Have extensive experience in Healthcare, Finance and Telecommunication.
  • Analytical, methodical, and resourceful approach to problem - solving, identifying root causes and corrective actions to meet short and long-term business and system requirements.
  • Proven ability to assist the business with creating application road maps, gathering business requirements, and performing effective communications and expectation setting including understanding of business functional requirements matching to technical systems setups and configuration.
  • Excellent analytical skills in understanding the business process (AS-IS and TO-BE), understanding the functional requirements and translating them to system requirement specifications.
  • Experience in software configuration management activities to adhere to CMM level 5 standards, six sigma processes, TQM, continuous process improvement.
  • Gained experience in Test Development and Test Execution of various web applications and client server applications
  • Testing procedures like black box, white box, regression testing, data driven testing, user interface testing
  • Excellent team player with problem solving and troubleshooting capabilities
  • Solid skills in LoadRunner, QuickTest Pro, Rational Suite, ALM (QualityCenter) and PVCS.
  • Experience in writing Test plans, Test Cases and Test Scripts.
  • Good knowledge of Object- Oriented Analysis and design.
  • Experience in Manual and Automated Testing.
  • Self-motivated and have strong work ethics.
  • Involved in writing programming scripts in TSL.
  • Strong skills in performing System, Acceptance, Regression, Stress, Performance, Load, Functionality, Front End and Back End Testing.
  • Skilled Confidential assessing client needs, working in a group, suggesting ideas that enhance efficiency and maximize performance, implementing cutting-edge technology solutions, and /supporting end users.
  • Extensive experience, primarily, in the areas of Maintenance, Development and testing of various software systems.
  • Experience in conducting GAP analysis, facilitating JAD Process improvement, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
  • Experience developing project management documents such as Schedule document, Lessons Learnt, Gantt Chart, Stakeholder Register, Team Status reports, Project Performance Report.

TECHNICAL SKILLS:

Testing and Reporting Tools: Rational ClearQuest, Rational ClearCase, Rational Test Manager, Clear quest, QuickTestPro, Rational Test Suite, LoadRunner, ALM, Sharepoint, PVCS Tracker

Methodology: Waterfall, RUP, Scrum, Agile, Six Sigma, CMM

MS Office: MS Project, MS Word, MS Excel, MS PowerPoint, MS Access, MS Visio

Internet Technologies: JDK, JDBC, Servlets, RMI and EJB, ASP, FrontPage, Macromedia DreamWeaver, Macromedia Flash/Fireworks.

Languages: Java, VB, SQL, PL/SQL, HTML, JavaScript, VBScript, C/C++, JSP, VB.NET

GUI/Tools: Visual Basic, Visual SourceSafe

Oracle, MS: Access, MS SQL Server

Web Server: Netscape Web server, Apache, IIS

Operating System: Win NT/95/98/2000/XP, Unix and Linux.

WORK EXPERIENCE:

Confidential, Fairfax, VA

Test Manager/Sr. Business Analyst

Environment: MS Excel, MS Word, MS Project, MS Power Point, MS Visio, ALM(QualityCenter), Share Point, Java, TOAD, Oracle

Responsibilities:

  • Responsible for executing test management activities for UAT, UCT and ORT.
  • Develop comprehensive test plans (scenarios & scripting) and obtain approval from all stakeholders (Work Centers, IT and Product). Applies to UAT, UCT, and ORT.
  • Responsible for confirming resources required and establishing test team, plan/courses, communications plan, testing bridge and confirm operating rules for the duration of the testing project.
  • Also lead & guided other testers and coordinated testing activities & hourly progress for the project. Ensure issues are raised & notify immediately on critical issues (for example testing blockers to IT and the Work Center management team as appropriate).
  • Monitored & enforce UAT/ORT entry and exit criteria utilizing UAT/ORT project plan to establish timelines, owners, and tracking % actual to targets.
  • Compile and deliver daily status progress reports in standard formats.
  • Executed testing hands-on where applicable and feasible. Define extent during test planning activities as part of resource planning.
  • Participated and provided input to Service Realization Test Methodology approved improvement activities.
  • Conducted JAD sessions involving SME’s, business users, data administrators, system architects, managers and development team in order to create a good business process model.
  • Identified the project scope, business objective, feasibilities and risks based on Scope/Vision documents.
  • Reviewed test plans and test scripts developed by development team and QA team to make sure all requirements have been covered in scripts and tested properly.

Confidential, Riverdale, MD

Sr. Consultant

Environment: Java, Weblogic, Tomcat, UNIX, Rational ClearQuest, Rational ClearCase, PCC(Process Command Center), Oracle 11g, PL/SQL, Toad, XMLspy, SecureFx, SecureCRT

Responsibilities:

  • Responsible for the development of detailed quality assurance test plans, test case scenarios and test cases.
  • Develop requirements and specification documentation associated with Treasury Management projects.
  • Perform functional, regression and system testing for the Confidential Bank application (Large transaction broker that collects information from a variety of trading partners) for old features, functionality, and enhancements to existing products.
  • Frequently utilize Oracle 11g Database for query creation and execution with relation to the developing and executing test cases.
  • Log defects using Confidential Clear Quest defect tracking systems and discuss defects with developers to clarify findings when needed; retest defects to validate fixes and update defect statues accordingly.
  • Executes back-end file processing using UNIX Command Line Interface.
  • Validate web based systems function correctly to display incoming transactions and reporting statistics.
  • Provided testing support for release implementation/deployment to production.
  • Provide operational, analytical and research support to Treasury Management operations, technical and business units.
  • Attend requirements, high level, detailed design, and code reviews to gain knowledge and provide input from a testing perspective.

Confidential, Linthicum, MD

Sr. QA Analyst/Business Specialist

Environment: Oracle Financials (AR, AP, GL,FV) ERP 11.5.10, TOAD, Java, Websphere, Unix, Rational ClearQuest, Rational ClearCase, Rational Test Manager, ManageNow - IBMBug tracking system, QuicktestPro, LoadRunner, and Windows 2000 Client, Oracle Loans, HIGLAS Transaction Base HTB, Oracle 8i, PL/SQL, Autosys.

Responsibilities:

  • Managed and responsible for projects, tasks and phases of the projects through ManageNow, Rational ClearCase, ClearQuest, and eRoom for program documentation of Quarterly Release BETA /PMR (Problem Management Record ) testing activities.
  • Assisted the Maintenance Team Program Manager with the day to day management of the Integration and Data Conversion testing in the Quarterly Releases. Working knowledge of Federal Accounting and Budget processes within the Oracle modules.
  • Liaison between the client and CMS contractors. Served as liaison with other systems, which interfaced with the accounting system to ensure that all requirements were identified and addressed.
  • Managed and executed BETA/PMR testing which provided more comprehensive testing to ensure that the new and/or modified code function development improvements worked, not only within the specific component, but across the entire solution and in coordination with the third party system. Supported the development of policies and procedures for business requirements.
  • Managed and established comprehensive BETA/PMR test plans that identified the nature and extent of BETA/PMR testing deemed necessary to achieve testing objectives for each of the Quarterly Releases.
  • Managed and coordinated an orderly schedule of events which described test methodologies and strategies to be used and identified the entry and exit requirements, as well as, items to be delivered.
  • Provided Management Reporting for progress and status for all Business related Work Products/Deliverables.
  • Performed requirement gathering, design and development of test plans, test scenarios, test scripts, and test SQL queries.
  • Executed and assisted with the functional testing and documentation of BETA/PMR test results. Supported testing of customizations, extensions, configuration of the application for multiple functional modules.
  • Identified problems and subsequent resolutions that will be documented through the project defect reporting procedures. Recommended process improvements to management.
  • Analyzed the Financial Reconciliation and Treasury Report of Receivables and Debt collection Activities for each Beta Quarterly Release testing to identify and document any variances within the budget and determined the correct accounting treatment. Extensive knowledge of analytical techniques, practices, research ability, interpreted and compared data to identify problems, report findings, arrived Confidential conclusions, and recommended actions to management.
  • Participated in Test Planning Meetings, Status Calls, Peer Reviews, and Knowledge Transfer .
  • Involved in performing negative testing against HIGLAS system
  • Manually testing various Oracle applications core financial modules like AP, AR and GL
  • Ensuring that the application functionality was according to the business rules and regulations.
  • Creating a Master test plan for Systems Integrations Testing and also creating unit test cases for testing various modules to ensure the environment is ready for an integration testing process
  • Maintaining a log of the issues faced during the Data Conversion and Systems Integration testing cycle
  • Designing testing strategies with team members to accomplish the system and integration testing goals within the allotted testing time frame
  • Validate that data is transmitted across defined interfaces.
  • Management of test data within the Oracle system to preserve the relationships between ‘existing’ and inbound data
  • Validating behavior of Websphere components when handling interface data
  • Ensuring proper handling of file level errors by Websphere
  • Ensuring the proper handling of data errors introduced to verify specific business rules
  • Ensuring the proper receipt and processing of data by the Oracle 11i application layer for inbound interfaces
  • Ensuring the proper preparation of data for the shared systems for outbound interfaces
  • Validating the behavior of Websphere components when handling conversion data

Confidential, Herndon, MD

Sr. Consultant

Environment: Rational Test Suite (Rational ClearQuest, Rational Test Manager, Rational Robot, Rational RequisitePro), PVCS Version Manager, ASP DotNet, VB DotNet, Oracle 9i, TOAD

Responsibilities:

  • Involved in gathering business requirement, studying the application and collecting the information from developers.
  • Participated in requirement analysis and prepared systems test documents.
  • Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful perform the required testing effort
  • Involved in project planning, coordination and implemented QA methodology.
  • Involved in client interaction to take note of the changing requirements and analysis
  • Conducted Functionality, Regression Testing, for entire application for various builds in a team environment
  • Developed test cases and test scripts using Rational Test Manager for Functionality, Security and Regression Testing.
  • Was responsible for weekly status updates showing the progress of the automation testing effort and open issues to be resolved.
  • Actively participated in enhancement meetings focused on making the application more robust and user friendly.
  • Used Rational Robot to perform Functionality and GUI testing.
  • Used Rational Clear Quest for bug tracking and reporting.
  • Maintained Test Matrix and Traceability Matrix.

Confidential

QA Analyst /Business Systems Analyst

Environment: Oracle 11i (Financial, HR, Installed Base, Service Agreements), Oracle Forms/Reports 6i, Java, HTML, JSP, Progress, Oracle 8i, PVCS, TOAD, PVCS Version Manager, WinRunner, LoadRunner, TestDirector

Responsibilities:

  • Worked as QA Analyst responsible for analyzing the application, performing Black Box testing.
  • Developed a functional test matrix considering all aspects of the application.
  • Involved in making the detailed QA test plan regarding the scope and focus of the testing.
  • Developed strategy to configure TestDirector as the defect tracking and reporting tool.
  • Worked closely with the development team to develop and implement Testing Plans.
  • Involved in doing the lab set-up with different configuration and operating systems.
  • Have written complex SQL queries to test the different scenarios in the application.
  • Involved in the preparation of knowledge base for the application by reviewing different applications and documents.
  • Developed test cases for Functionality, Validation and Regression Testing.
  • Developed test automation scripts using WinRunner for regression testing of the various releases of the application. Writing functions in C/C++ and TSL to get the desired results.
  • Developed templates for test script, test cases and test matrix.
  • Created the test plan for the web testing.
  • Used PVCS version manager for the version control and was involved in doing the Check-in and Checkout of the modules from it.
  • Did performance testing of the web site and the entire application and analyzing the test results with the business team.

Confidential

Managing Consultant

Environment: WinRunner, LoadRunner, Rational Test Manager, Rational ClearQuest, VBScript, HTML, ASP, SQL Server 2000, PVCS

Responsibilities:

  • Worked as QA Engineer responsible for analyzing and testing the Application, coordinating end-user requirements, providing QA status reports to management, and coordinating testing efforts with other business clusters.
  • Worked closely with the development team to develop and implement Testing Plans.
  • Investigated and recommended automation tools to improve testing productivity. Used WinRunner to do the data driven testing and also the functionality testing.
  • Also involved in the manual testing and white box testing and tested procedures and packages in SQL Server 2000.
  • Wrote complex SQL queries to test the different scenarios in the application.
  • Developed test cases for Functionality, Validation and Regression Testing.
  • Developed test automation scripts using WinRunner for regression testing of the various releases of the application.
  • Involved in attending the JAD (Joint Application Development) meeting and used to compile the meeting minutes in the weekly status report.
  • Developed templates for test script, test cases and test matrix.
  • Conducted performance testing (both IE & NN), with load Runner for the specific transactions where Concurrent actions will take place.
  • Created the test plan for the web testing.
  • Did performance and load testing of the web site using LoadRunner.
  • Tested flow of data among different modules and database using SQL queries.
  • Used PVCS for the version control and was involved in doing the Check-in and Check-out of the modules from it.

Confidential

QA Analyst / Production Support Analyst

Environment: WinRunner, LoadRunner, SQL Server 2000, VISUAL BASIC, Visual Source Safe, Java, DHTML

Responsibilities:

  • Involved in analysis, design, development and testing of the Database Application for Valve Calculation with VISUAL BASIC as front end and SQL SERVER 2000 as back end.
  • Performed database designing, developed packages, stored procedures, functions and database triggers using SQL Server 2000. Designed relational data models based on application system data requirements. Validated models with the application team.
  • Contributed significantly towards designing Application’s architecture (3-tier), integrating third party software, writing test plans, executing test cases and summarizing test results.
  • Reviewed, developed and executed automatic test scripts using WinRunner to perform regression testing.
  • Investigated bugs using Test Director and interacted with developers to resolve technical issues.
  • Was responsible for weekly status meetings showing the progress and the future testing efforts.
  • Made the test plan for doing the web testing.
  • Was involved in writing the manual test cases.

Confidential

QA Analyst / Software Developer

Environment: C/C++, ASP 2.0, VBScript, JavaScript, VB 6.0, XML, HTML/DHTML, IIS 4.0, SQL Server 7.0, Windows NT.

Responsibilities:

  • Involved in Designing, Development, Deployment and testing of this project.
  • Participated in designing database and development of the user interfaces using HTML, CSS, DHTML, Java Script, VB Script and ASP. Prepared ActiveX Components using VB 6.0
  • Involved in maintenance of Databases processes like Trouble shooting in stored procedures, Triggers etc. Prepared detailed documentation and participated in user end testing.
  • Involved in preparing the knowledge base for the application.
  • Did manual testing of the application.
  • Involved in making the Test Plan and Test cases to test different functionality of the application.

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