Business Analyst/Consultant Resume Albany, NY - Hire IT People

PROFILE:

Flexible Business/Systems Analyst with over 7 years of experience in diverse enterprise software environment.
Core competencies include meetings with customers, gathering and analyzing business requirements, producing detailed business and technical documentation, and assisting in implementation of new or revised systems.
Experience in gathering requirements by using different methodologies: personal interviews with stakeholders, meetings, site visits, and task and workflow analysis. Facilitating requirements and applications review/design sessions.
Presenting complex software solutions to both technical and non - technical audiences.
Created and managed many types of documents as needed: business requirements, functional and technical specifications, use cases, business process rules, UML models, GUI designs/wireframes, user guides, release notes, traceability matrices etc.
Creating and incorporating of screen captures, tablesdiagrams, charts and graphics.
Working knowledge of conventions, terminology and style for professional business and technical communications.
Effective in translating the synthesized and complex information into clear, conciseconsistent and accurate language.
Reference tools: Business Analysis Body of Knowledge, Microsoft
Acting as a liaison between customer and technical project teams. Identifying and managing changes to requirements. Sensibly balancing requirement changes and scope creep to avoid losing control of the project.
Monitoring the system implementation process to ensure that the developed software solutions meet defined business requirements.
Analytical yet creative, with ability to generate innovative solutions to problems.
Well organizedable to multi-task and prioritize work effectively. Cross-functional communication, collaboration and relationship building skills.

TECHNICAL SKILLS:

Understanding of enterprise architectures and software systems, languages, frameworks, databases and software development/testing methods: APIs, .NET Framework, Java, SaaS, Cloud, Servers, Web

Technologies: Web Services, SQL Server, Oracle, SOA, XML, BPM, CRM, ERP, BI/Reporting, MessagingInformation/Content Management, Rational ClearQuest, SDLC, Agile Methodologies - SCRUM)

Desktop Applications: Office, Visio, Rational RequisitePro, RoboHelp

Graphics/Publishing: Photoshop, InDesign, FrameMaker, SnagIt, Camtasia Studio

CAREER EXPERIENCE:

Confidential, Albany, NY

Business Analyst/Consultant

Responsibilities:

Captured, analyzed, validated and documented the requirements and functions of the Two - Way
Communication/Secure Message Center application throughout the agile Software
Development/Testing Life Cycles.
Helped the users to understand the available Confidential features and effectively brokered their concerns with the project teams.

Confidential, Philadelphia, PA

Business Applications Analyst

Responsibilities:

Captured requirements and authored functional and high level technical documentation through the entire solution delivery cycle in the enterprise technology environment.
The complex environment includes Web Service orchestration layer with multiple APIs that call other Web Services to return key data points syndicated from several Confidential systems.
Created diagrams (Visio, Web Sequence Diagrams), documentation entries in the corporate Wikipedia and an outline of the Web Services consumer guide.

Confidential

Business Systems Analyst

Responsibilities:

Defined custom business processes and produced technical documentation for a provider of human centric workflow/business process management software (K2).
Prepared diagrams, screen mockups and supporting documents for translation into business process modeling maps.
Created business process maps for clients in different industries.
Conducted training sessions for customer teams.

Confidential

Technical Business Analyst

Responsibilities:

Created high level system design documents with varied levels of abstraction for different software applications in a large, multi-disciplinary environment of the local government.

Confidential, Atlanta, GA

Systems Analyst/Consultant

Responsibilities:

Provided consulting services to vendor of the enterprise information management software.
Created documentation with functional and technical specifications for the customized Internet Policy
Production System (iPPS ) solutions.

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Business Analyst/consultant Resume

Albany, NY

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