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Business Analyst Resume

SUMMARY

  • Over 13 years of experience in gathering business requirements, testing software, and supporting end users.
  • Highly motivated. Able to multi - task and prioritize workload under pressure, as well as increase pace as workload demands.
  • Strong technical background. Ability to build rapport and develop professional relationships with clients and other team members.
  • Worked with cross-functional teams to support client projects. Keen problem solving skills.
  • Full technical knowledge of all phases of applications analysis and SDLC. Excellent presentation and oral/written communication skills.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Documented business requirements and business rules, based on current business practice in Blueprint.
  • Utilized JIRA to track issues
  • Accurately tracked time and travel.
  • Created Use Cases

Confidential

Business Analyst Consultant

Responsibilities:

  • Documented the present process and based on business requirements and system knowledge created the future process.
  • Elicited business and user requirements via JAD sessions, and meetings, interviews.
  • Identified and establish scope and parameters around implementation projects.
  • Created Use Case scenarios, and validated test cases covered the business requirements.
  • Decompose high-level business and user requirements into functional requirements and business rules.
  • Managed requirements traceability information and tracked requirements status throughout SDLC.

Business/System Analyst/Quality Assurance

Confidential

Responsibilities:

  • Led or was a member of cross-functional teams that supported business process improvements.
  • Defined project scopes and gathered level of effort estimates from vendor and internal development teams.
  • Conducted requirement gathering sessions.
  • Assisted and resolved complex technical issues for various internal provisioning applications.
  • Documented business requirements as well as translated to system requirements.
  • Devised or modified procedures to solve complex problems.
  • Tier 2 support for provisioning application.
  • Performed quality assurance review.
  • Created process flow diagrams.
  • Wrote method and procedure documentation to support end-users.
  • Retained project integrity without enhancing scope and cost.
  • Planned, designed and recommended business processes to improve and support business activities.
  • Tracked open issues to resolution.
  • Worked as Project Manager for several medium to large projects.
  • Tracked deliverables.
  • Utilized Remedy for trouble ticketing.
  • Managed project development from initiation to closure.
  • Clearly communicated expectations to team members and stakeholders.
  • Resolved issues and solved problems throughout project life cycle.
  • Tracked and reported on project milestones and provided status report to executives and stakeholders.
  • Provided a project schedule to identify when tasks were to be performed.

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