Business Analyst Resume
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SUMMARY
- Over 13 years of experience in gathering business requirements, testing software, and supporting end users.
- Highly motivated. Able to multi - task and prioritize workload under pressure, as well as increase pace as workload demands.
- Strong technical background. Ability to build rapport and develop professional relationships with clients and other team members.
- Worked with cross-functional teams to support client projects. Keen problem solving skills.
- Full technical knowledge of all phases of applications analysis and SDLC. Excellent presentation and oral/written communication skills.
PROFESSIONAL EXPERIENCE
Confidential
Business Analyst
Responsibilities:
- Documented business requirements and business rules, based on current business practice in Blueprint.
- Utilized JIRA to track issues
- Accurately tracked time and travel.
- Created Use Cases
Confidential
Business Analyst Consultant
Responsibilities:
- Documented the present process and based on business requirements and system knowledge created the future process.
- Elicited business and user requirements via JAD sessions, and meetings, interviews.
- Identified and establish scope and parameters around implementation projects.
- Created Use Case scenarios, and validated test cases covered the business requirements.
- Decompose high-level business and user requirements into functional requirements and business rules.
- Managed requirements traceability information and tracked requirements status throughout SDLC.
Business/System Analyst/Quality Assurance
Confidential
Responsibilities:
- Led or was a member of cross-functional teams that supported business process improvements.
- Defined project scopes and gathered level of effort estimates from vendor and internal development teams.
- Conducted requirement gathering sessions.
- Assisted and resolved complex technical issues for various internal provisioning applications.
- Documented business requirements as well as translated to system requirements.
- Devised or modified procedures to solve complex problems.
- Tier 2 support for provisioning application.
- Performed quality assurance review.
- Created process flow diagrams.
- Wrote method and procedure documentation to support end-users.
- Retained project integrity without enhancing scope and cost.
- Planned, designed and recommended business processes to improve and support business activities.
- Tracked open issues to resolution.
- Worked as Project Manager for several medium to large projects.
- Tracked deliverables.
- Utilized Remedy for trouble ticketing.
- Managed project development from initiation to closure.
- Clearly communicated expectations to team members and stakeholders.
- Resolved issues and solved problems throughout project life cycle.
- Tracked and reported on project milestones and provided status report to executives and stakeholders.
- Provided a project schedule to identify when tasks were to be performed.