Sr. Business Analyst Resume
4.00/5 (Submit Your Rating)
SUMMARY
- An enthusiastic and passionate worker with over 9 years of web and software development life cycle experience in the e - business, Telecommunication, Logistics, Data management, Compliance and Finance domains.
- Excellent working experience with Waterfall and Agile Methodologies.
- Profound insight to determine priorities and meet critical deadlines within budgetary guidelines. Good analytical skills coupled with excellent problem solving outlook.
- Quick Learner, hardworking, self-motivated and has proven ability to work in both independent and team environments.
- Proficient in working with Onsite-Offshore delivery model as well as with direct client interaction model.
- In-depth working knowledge of Business Analysis, Project Management, Data Modeling, and Business Modeling.
TECHNICAL SKILLS
- MS Visio
- CA ERwin
- SDLC process
- Use cases
- Data Analysis
- Data Conversion
- Microsoft Office Suite(Word
- PPT
- Excel
- MS Access)
- Lotus Notes
- Load Runner
- QTP
- Adobe analytics
- Axure.
PROFESSIONAL EXPERIENCE
Confidential
Sr. Business Analyst
Responsibilities:
- Conducted in-depth brainstorm and focus group sessions with various teams and stakeholders to elicit requirements.
- Documented high level and detailed requirements along with process pain points.
- Developed business process models.
- Led Direct Capture of Objectives (DCO) sessions.
- Identified and created system use cases (system development and proof of concept)
- Created test plans.
- Assisted in development of web metrics, customer segmentation, profiling, and journey mapping, A/B usability testing and persona development.
- Lead cross functional project team meetings, to discuss research solutions, review use cases and wireframes, analyze processes, oversee deliverables and adhere to deadlines and benchmarks.
- Tracked and reported key project metrics.
- Managed stakeholder expectations and relationships while providing status and issues reporting.
- Provided project reporting to Program Manager and respective management team, based on agreed criteria, format and contents.
- Monitored and control the project by providing status reports and tracking project progress and timelines against plan.
- Analyzed risk and mitigation accordingly, initiating discussions on contingency plans and initiating corrective action.
Confidential
Business Analyst/QA
Responsibilities:
- Conduct in-depth brainstorm and focus group session with various teams and stakeholders to elicit requirements.
- Performed basic project management tasks including Feasibility study, Planning, Resource estimating, Status reporting, and Scope management.
- Monitored Deliverables.
- Identified and monitored project risks when required.
- Worked with the developers in an Agile Environment to develop the System.
- Participated in groundwork of User Acceptance Testing.
- Built various use cases and process flow models.
- Developed in-depth test cases.
- Managed all phases of the overall project life cycles, adhering to project management best practices
- Managed relationships with vendors.
- Provided project reporting to Program Manager and respective management team, based on agreed criteria, format and contents.
- Facilitated the creation of a well-defined project backlog and project plan
- Identified and managed project scope, milestones, timelines, deliverables, resources, and roles & responsibilities.
Confidential
Compliance/Business Analyst
Responsibilities:
- Worked directly with the client to gather Business Requirements.
- Documented of their requirements/needs to map business process/flow.
- Conducted in-depth sessions with upper management to understand expectations.
- Initiated and organized brain storm session, focus group meetings to get better understanding of business requirements.
- Was a liaison between the Finance, Procurement, Field Engineers and the Developers teams.
- Defined and Designed a Process Flow for Asset Management.
- Developed the Requirement Traceability Matrix (RTM).
- Developed and Executed Test Plans, Test Cases and Test scripts.
- Performed Positive & Negative Testing for system validations.
- Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT
- Performed Regression testing in every modification of the application manually.
- Participated in defect review meetings with the Project Team Leads.
- Worked closely with the Finance and Technical teams to identify the processes that can be automated.
- Helped set up Test environments for Client to understand the look and feel of the final product.
- Helped define Roles for users in the System.
- Helped automate Preventative Maintenance Administration.
- Technical Liaison for Live Field Support.
- Collaborate needs & requirements of the field engineers and the Audits team.
- Define and Design reports for Senior Management to track progress.
- Design reports for Audit Quality Assurance, Standards adherence.
- Lead Implementation program for the Business process of Asset Tracking management.
- Conduct sessions for New hires - Induction/Orientation program.
- Onsite-Field trips to analyze/review business process implementation.
- Created Training/Process Flow Manual for Asset Tracking Management Engineers.