We provide IT Staff Augmentation Services!

Business Analyst Resume



  • 5 years of professional experience in determining business and information needs of an organization and developing appropriate solution and testing strategies
  • Facilitated JAD sessions & requirements gathering sessions with stakeholders & subject matter experts
  • Elicited the requirements using interviews, document analysis, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis
  • Experience in working with business (non - technical & technical) users to define and document requirements.
  • Skilled Analyst and interviewer capable of uncovering full system interactions
  • Proven ability to understand the Customer’s tactical goals and effectively participate in the development and implementation of business solutions
  • Experienced in using tools to develop use case models, flow charts, and UML diagrams
  • Critically evaluated the information, gathered from multiple sources and reconciled conflicts
  • D ecomposed high-level information into details and distinguished user requests from the underlying true needs
  • Proven ability to interact and interface with multiple teams including development, testing and data migration to explain business requirements
  • Acted as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements
  • Identified and eliminated obstacles while implementing business solutions
  • Organized application walk-throughs for internal and external presentations
  • Strong foundation background in understanding IIBA principles
  • Proficient in Developing Test Cases/Scenarios
  • Proven ability in identifying business and testing related risks and escalating to the appropriate management
  • Performed and involved Unit, Functional, Integration, GUI, Regression & User Acceptance Testing
  • In depth understanding of the Software Development Life Cycle
  • Worked on Waterfall with EDGE process, Agile Model with Iteration and SCRUM methodology
  • Comprehensive understanding of Health Care Industry - Member (Group- non group)/Provider (In par/non par), EDI and Claims processing
  • Proficient in writing complex SQL queries( Oracle, SQL Server, Access and Sybase) and strong understanding of relational database structures
  • Proficient in BI Reporting tools such as Humming Bird BI Query User, Cognos Reports and Business Objects
  • Excellent organizational skills, proven efficiency in ability to multi-task, with attention to detail and managing multiple high priorities in a fast paced environment
  • Good Team Player and Quick Learner


Analysis & Design Tools: Rational Rose, Requisite Pro, MS Visio, UML

Operating Systems: Windows 98, 2000, NT, XP, Vista, Mac, Linux

Programming Languages: C, Core Java, SQL, PL/ SQL

Databases: Oracle 10g/9i, MS SQL Server, MySQL and MS Access

Packages: MS-Office Suite

Other Tools/Languages: Share point 2007, Toad, Quest, XML and HTML

Reporting tools: Humming Bird BI Query User, Business Objects XI, Cognos Reports and Crystal Reports

Issue/Bug Tracking tool: JIRA

Testing tools: Quality center

BA tool: Borland Caliber RM


Business Analyst

Confidential, Ohio


  • Worked as the sole Business analyst for Confidential Improvement Project
  • Formulated & Defined Confidential Improvements Application scope & objectives based on user needs & business, applications, operational &/or industry requirements
  • Created and Updated the System Requirements Specification (SRS) document
  • Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements
  • Performed JAD sessions, conference calls and email communications with users
  • Gathered and documented the detailed business requirements in form of a traceable, testable and verifiable format
  • Developed Use cases while creating Feature Set documents for the Application and mapped to System requirements Specification document (Business Requirements Document)
  • Developed design documents and scenarios for developers to build new solutions
  • Designed the wireframes and used the wireframes in the Feature set documents
  • Guided the business users to make informed decisions while choosing solutions
  • Created Functional & Graphical Use Cases in Feature Sets
  • Used Humming Bird BI Query User- data warehouse reporting tool and BSH files to understand the data and current business functionality rules
  • Initiated the ‘Domain Walk through’ meetings to walk through the Feature set document and use cases while examining about the technical constraints, if any, before getting the approval
  • Acted as a Liaison between the business and multiple teams (development, testing, Database)
  • Extensively used and followed the System Development Life Cycle- Agile Methodology
  • Worked closely with the IT PMO manager to prioritize and coordinate the features/individual tasks and assess time sensitive constraints on development tasks
  • Monitored scope creep and "Change Requests" of the project
  • Assisted in documenting and reviewing test plans
  • Performed Functional validation in various environments
  • Worked with client to train the business users with the new functionality changes and accommodated the usability change requests for the application
  • Collaborated and communicated with other project managers and leaders to coordinate cross-project initiatives and activities

Technologies Used: Java, Sybase IQ, EJB, Jboss, Java Velocity, Humming Bird BI Query User- GQL, Apache Web Server, Visio, Snapping tool, MS Paint, MS-Office 2010, Microsoft Lync, Share point

Business Analyst



  • Worked as a Business Analyst for the complicated module called Driver Improvement module
  • Subject Matter expert in Convictions/Withdrawals/CDLIS/PDPS areas of the DMV
  • Acted as liaison between client and internal team members
  • Interviewed Client and worked in converting business requirements into functional requirements.
  • Worked with legacy teams in DMV to gather the business requirements in migrating old legacy application to the new application
  • Actively involved in walkthroughs and meetings with various teams such as development, testing and conversion team to discuss and resolve technical road blocks
  • Used SCRUM Methodology for rapid software development
  • Assisted the testing team in documenting the system requirements and test plans
  • Developed test cases, collected the respective data and documented the expected results
  • Reviewed and verified the client and testing team test scripts for User Acceptance Testing (UAT)
  • Created BAT (Business Acceptance Test) scripts for User Acceptance Testing
  • Performed functional, System, Integration, GUI, regression, End to End testing in various environments
  • Considered Positive, Negative, End User scenarios and Business Needs while performing the testing
  • Reported, tracked and managed the bugs using bug tracking tool - JIRA (Spirit)
  • Prioritized, Coordinated and managed the resolution of bugs
  • Facilitated User Acceptance Testing to verify that the end-product met business specifications
  • Worked as Module owner - single point of contact for all the teams
  • Worked with Project Management and Change Management Team to negotiate the scope with client
  • Performed GAP Analysis of the existing functionality and worked on Change Requests, Impact Analysis for enhancing the current system

Technologies Used: VB.Net, DevX Controls, SQL Server 2005, SSIS, Erwin, Compact DB, Visio, JIRA, MS-Office, Share point 2007

Business Analyst

Confidential, Asmaka, NJ


  • Involved in gathering, analyzing and documenting business requirements into functional requirements and data specifications for Reports
  • Participated in the JAD sessions
  • Worked with business users to understand the business and functionality
  • Involved in the discussions of Data Modeling process
  • Worked with team members to help document the requirements

Technologies Used: Oracle 10g, Business Objects XI, MS Office 2007

Hire Now