PROFESSIONAL SUMMARY:

• 5 years of professional experience in determining business and information needs of an organization and developing appropriate solution and testing strategies
• Facilitated JAD sessions & requirements gathering sessions with stakeholders & subject matter experts
• Elicited the requirements using interviews, document analysis, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis
• Experience in working with business (non - technical & technical) users to define and document requirements.
• Skilled Analyst and interviewer capable of uncovering full system interactions
• Proven ability to understand the Customer’s tactical goals and effectively participate in the development and implementation of business solutions
• Experienced in using tools to develop use case models, flow charts, and UML diagrams
• Critically evaluated the information, gathered from multiple sources and reconciled conflicts
• D ecomposed high-level information into details and distinguished user requests from the underlying true needs
• Proven ability to interact and interface with multiple teams including development, testing and data migration to explain business requirements
• Acted as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements
• Identified and eliminated obstacles while implementing business solutions
• Organized application walk-throughs for internal and external presentations
• Strong foundation background in understanding IIBA principles
• Proficient in Developing Test Cases/Scenarios
• Proven ability in identifying business and testing related risks and escalating to the appropriate management
• Performed and involved Unit, Functional, Integration, GUI, Regression & User Acceptance Testing
• In depth understanding of the Software Development Life Cycle
• Worked on Waterfall with EDGE process, Agile Model with Iteration and SCRUM methodology
• Comprehensive understanding of Health Care Industry - Member (Group- non group)/Provider (In par/non par), EDI and Claims processing
• Proficient in writing complex SQL queries( Oracle, SQL Server, Access and Sybase) and strong understanding of relational database structures
• Proficient in BI Reporting tools such as Humming Bird BI Query User, Cognos Reports and Business Objects
• Excellent organizational skills, proven efficiency in ability to multi-task, with attention to detail and managing multiple high priorities in a fast paced environment
• Good Team Player and Quick Learner

PRIMARY SKILLS:

Analysis & Design Tools: Rational Rose, Requisite Pro, MS Visio, UML

Operating Systems: Windows 98, 2000, NT, XP, Vista, Mac, Linux

Programming Languages: C, Core Java, SQL, PL/ SQL

Databases: Oracle 10g/9i, MS SQL Server, MySQL and MS Access

Packages: MS-Office Suite

Other Tools/Languages: Share point 2007, Toad, Quest, XML and HTML

Reporting tools: Humming Bird BI Query User, Business Objects XI, Cognos Reports and Crystal Reports

Issue/Bug Tracking tool: JIRA

Testing tools: Quality center

BA tool: Borland Caliber RM

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Ohio

Responsibilities:

• Worked as the sole Business analyst for Confidential Improvement Project
• Formulated & Defined Confidential Improvements Application scope & objectives based on user needs & business, applications, operational &/or industry requirements
• Created and Updated the System Requirements Specification (SRS) document
• Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements
• Performed JAD sessions, conference calls and email communications with users
• Gathered and documented the detailed business requirements in form of a traceable, testable and verifiable format
• Developed Use cases while creating Feature Set documents for the Application and mapped to System requirements Specification document (Business Requirements Document)
• Developed design documents and scenarios for developers to build new solutions
• Designed the wireframes and used the wireframes in the Feature set documents
• Guided the business users to make informed decisions while choosing solutions
• Created Functional & Graphical Use Cases in Feature Sets
• Used Humming Bird BI Query User- data warehouse reporting tool and BSH files to understand the data and current business functionality rules
• Initiated the ‘Domain Walk through’ meetings to walk through the Feature set document and use cases while examining about the technical constraints, if any, before getting the approval
• Acted as a Liaison between the business and multiple teams (development, testing, Database)
• Extensively used and followed the System Development Life Cycle- Agile Methodology
• Worked closely with the IT PMO manager to prioritize and coordinate the features/individual tasks and assess time sensitive constraints on development tasks
• Monitored scope creep and "Change Requests" of the project
• Assisted in documenting and reviewing test plans
• Performed Functional validation in various environments
• Worked with client to train the business users with the new functionality changes and accommodated the usability change requests for the application
• Collaborated and communicated with other project managers and leaders to coordinate cross-project initiatives and activities

Technologies Used: Java, Sybase IQ, EJB, Jboss, Java Velocity, Humming Bird BI Query User- GQL, Apache Web Server, Visio, Snapping tool, MS Paint, MS-Office 2010, Microsoft Lync, Share point

Business Analyst

Confidential

Responsibilities:

• Worked as a Business Analyst for the complicated module called Driver Improvement module
• Subject Matter expert in Convictions/Withdrawals/CDLIS/PDPS areas of the DMV
• Acted as liaison between client and internal team members
• Interviewed Client and worked in converting business requirements into functional requirements.
• Worked with legacy teams in DMV to gather the business requirements in migrating old legacy application to the new application
• Actively involved in walkthroughs and meetings with various teams such as development, testing and conversion team to discuss and resolve technical road blocks
• Used SCRUM Methodology for rapid software development
• Assisted the testing team in documenting the system requirements and test plans
• Developed test cases, collected the respective data and documented the expected results
• Reviewed and verified the client and testing team test scripts for User Acceptance Testing (UAT)
• Created BAT (Business Acceptance Test) scripts for User Acceptance Testing
• Performed functional, System, Integration, GUI, regression, End to End testing in various environments
• Considered Positive, Negative, End User scenarios and Business Needs while performing the testing
• Reported, tracked and managed the bugs using bug tracking tool - JIRA (Spirit)
• Prioritized, Coordinated and managed the resolution of bugs
• Facilitated User Acceptance Testing to verify that the end-product met business specifications
• Worked as Module owner - single point of contact for all the teams
• Worked with Project Management and Change Management Team to negotiate the scope with client
• Performed GAP Analysis of the existing functionality and worked on Change Requests, Impact Analysis for enhancing the current system

Technologies Used: VB.Net, DevX Controls, SQL Server 2005, SSIS, Erwin, Compact DB, Visio, JIRA, MS-Office, Share point 2007

Business Analyst

Confidential, Asmaka, NJ

Responsibilities:

• Involved in gathering, analyzing and documenting business requirements into functional requirements and data specifications for Reports
• Participated in the JAD sessions
• Worked with business users to understand the business and functionality
• Involved in the discussions of Data Modeling process
• Worked with team members to help document the requirements

Technologies Used: Oracle 10g, Business Objects XI, MS Office 2007