SUMMARY:

Senior Business & Data Analyst with extensive experience in System and Software implementations: 1) Ability to turn strategic thinking into actionable and quantifiable business requirements/specifications; 2) Extensive experience in Data Analysis, Data Quality, Data Mapping, Root Cause Analyst, User Acceptance Testing, Test Case Creation, Project Management and Creating Documentation; 3) Ability to build key relationships across multifunctional units; 4) Excellent analytical and problem solving skills.

PROFESSIONAL SKILLS:

Microsoft Excel, Word, Power Point, Project, Visio, Windows Server 2008, SQL Server Management Studio 2012, Microsoft Access, Confidential Business Objects

PROFESSIONAL EXPERIENCE:

Confidential, New York City, NY

Senior Business Analyst

Responsibilities:

• Supported the development, requirement gathering, and data testing of SAP’s Marketing Intelligence Platform (MIP) system.
• Worked closely with test leads and business users to establish a data comparison testing strategy.
• Performed data comparisons, data quality, data mapping and data cleansing using SQL/Excel/Access as part of database migration project to determine if testing thresholds were met.
• Created trouble tickets associated with testing failures, tracked resolutions and provided senior management weekly testing status metrics.
• Supported the development of regional marketing target select tools, focusing on data requirements, system architecture, and front end integration.
• Created regional business case documentation which defined ROI benefits of marketing initiatives within specific global regions.
• Facilitated weekly meetings with global stakeholders to gather and document business requirements. Received stakeholder signoff of the EMEA Target Select Tool Blueprint.
• Facilitated weekly data quality workshops with global stakeholders to identify data gaps between multiple systems.
• Responded to MIP user community issues and request for assistance.
• Provided system administration tasks for marketing operations line of business servers.
• Provided administration tasks in a Business Objects environment for regional reports.
• Responsible for data quality of MIP Metadata and that request for data changes were align with corporate policies.

Confidential, Summit, NJ

Senior Data Analyst

Responsibilities:

• Analyzed Army Battle Command Systems (ABCS) Communications Architectures for Theater Operations and mission support.
• Worked closely with developers providing input to modify proprietary and government tools to meet client needs.
• Carried out root - cause analyses, pro-active tool maintenance and other risk reduction strategies to improve the data product build process reliability.
• Performed user acceptance testing (UAT) on new applications releases.
• Provided subject matter expertise to support the development, validation and of Data Quality processes and policies.
• Drove efficiency in deliverables by recommending and implementing change to processes in order to save time but ensure integrity and quality of the deliverables.
• Severed as a subject matter expert and liaison between technical personnel and non-technical personnel.
• Interfaced with senior leadership to establish policies and performance objectives, and assess strategic and tactical plans.
• Led a technical staff of six in day-to-day data products build operations.
• Mentored and coached team members and junior analysts.
• Performed resource management, task assignment and project planning.
• Conducted personnel performance appraisals and staff development sessions.
• Implemented and documented a data analyst curriculum.

Confidential, New York City, NY

Application Support Analyst

Responsibilities:

• Responsible for identifying user trading requirements and for the development of functional specifications to meet business user needs.
• Responsible for the rollout and upgrades of new application software.
• Responsible for coordinating with the network group and developers to resolve connectivity and performance related issues.
• Responsible for evaluating business needs, cost effectiveness and technical viability.
• Engaged in the planning and testing of financial disaster recovery procedures.
• Technical Liaison between clients and the Confidential .
• Responsible for evaluating market data services based on business needs, cost effectiveness and technical viability.
• Responsible for maintaining an ongoing inventory of client’s IT environments.