PROFESSIONAL SUMMARY

• Certified Business Analyst Professional CBAP with 7 years of experience in Business Analysis, design, testing, gathering and eliciting requirements based on functionality, workflow and business rules and maintenance of business applications in Finance and Healthcare domain
• Master of Science in Management Information Systems, Certified in Introduction to Finance from Stanford University, and Certified in Healthcare Informatics from AHIP.
• Extensive experience with product and pricing reference data application and platforms
• Well versed with Agile methodology using Scrum, iterative and incremental software development lifecycle using Rational Unified process RUP . Hand on experience on Agile tools like Rally for sprint planning, Blueprint Requirements Management Centre to write user stories.
• Conversant with UML and designing of logical and conceptual database schema.
• Proficient in writing complex SQL queries, stored procedures database administration using Oracle SQL developer
• Great analytical skills and Excellent Oral and Written communication skills
• Proficient in establishing Business Cases, gathering requirements, creating BRDs, user stories and FRDs.
• Experience working with end users to understand and create business requirements, Dataflow analysis using use cases, dataflow diagrams, and business process diagrams
• Extensive experience with Java/J2EE programming and .Net platform
• Extensive experience in test planning and test case designing
• Comfortable working individually as well as in a team environment
• Team player and have Project Management experience.

EXPERIENCE

Confidential

• Responsible for day to day follow up on routine issue, data analysis using SQL queries and reports generation for business users using Crystal Reports.Consults with and collaborates with various business stakeholders to assess and determine business specified requirements perform analysis and recommend best solution to address the user needs related to Master data management and Data warehouse for Finance.
• Conducted JAD sessions to facilitate cross functional requirements definition and analysis and determining scope of analysis.
• Creates test plans and participates in system testing of projects and in the evaluations and follow up of systems previously implemented
• Responsible for product testing, product trouble shooting, product upgrades, and report development.
• Data mapping and data modelling to support implementation of New York Healthcare Exchange.
• Impact analysis to determine the affected systems while implementing new functionality into business architecture and training the users on new information system changes.
• Assist with efforts to demonstrate that Information systems are compliant with NY State guidelines, government regulations HIPPA/HITECH and contractual requirements.

Confidential

• Monitor Securities and pricing reference data platforms to identify data exceptions containing inaccurate data and to engineer processes to ensure data quality.
• Modify existing datasets in the database using SQL and other database management tools.
• Remediate exceptions by modifying datasets in the database via SQL or other tools
• Engineer advanced operational and financial processes to maintain data quality, and perform further analysis to compare datasets from Strategic and Legacy securities and pricing platforms requiring enhancement.
• Lead- Vendor Management Process: Manage communication with external/ internal vendors e.g. Bloomberg to onboard pricing feeds, to improve price quality and liaison with technology teams to setup procedures for the same
• Create and monitor business-as-usual BAU processes to satisfy data requirements and perform test script execution for new financial systems implementation and present testing results to management.
• Work on the legacy integration and decommissioning projects as a lead for Pricing applications and coordinate with global clients to gather requirements, translate them to the tech team and deliver the products back to the clients.
• Train and manage team of 3 business analysts working on the strategic Pricing data platform of Citibank
• Independently query data from multiple relational databases for analysis
• Work with Citi Security Coding and leverage external vendors and standards organizations
• First point of contact for existing clients as a SME subject matter expert to address concerns and to investigate scenarios that require remediation and data quality improvements at systemic level
• First point of contact for New clients as a SME subject matter expert to onboard them on to the application
• Providing domain and technology training to new resources in the Price Master Central team
• Conformed with issue tracking JIRA and escalation process
• Familiar with Corporate actions and have thorough knowledge about financial products

Confidential

• Gathered requirements from business users in OH, Colorado and UK and translated them to the technical team using UML diagrams and Functional design documents
• Created and delivered full sign-off project documentation starting from Development and ending at post-Production deliverables by working with Key Stakeholders to elicit information and gain agreement
• Managed and mentored a team of 8 quality assurance associates to deliver 24/7 support to 21 run and change applications supporting 70 of the vertical clusters of Bank of America
• Accurately estimated the efforts required for incoming work-orders and scoped projects to bill client

Confidential

• Helped Infosys to reduce testing efforts by 85 and resources by 66 by designing an automation tool, using Shell script, for automating a batch processes supporting a legal advisory app
• Influenced client and brought business to the company by proactively designing and presenting a proof of concept prototype to simulate the functionality of a standalone Java app. using QTP and VB scripting
• Anchored 3 cross functional geographically separated teams to successfully deliver a data migration project resulting from BoFA acquisition

Confidential

• Top scorer in a two month training program on core technologies at Infosys including .Net technologies C , SQL server, ADO.Net and test automation
• Identified and replicated intricate and inconsistent issues, analyzed them, prepared root cause analysis RCA reports, found the root cause and fixed them after proposing the solution to client
• Developed a fully functional travel portal, using .Net, as part of the training plan