We provide IT Staff Augmentation Services!

Business Analyst Resume

SUMMARY:

  • Seeking full - time employment as a business analyst, business architect, or training analyst.
  • Also, interested in any job roles
  • Project management
  • Enterprise architecture
  • Business training development
  • User-centered design and/or user experience (UX)
  • Auto insurance claims adjustment
  • Financial/insurance product sales
  • Customer service/support

SKILLS:

  • Business analysis
  • Process improvement
  • Liability investigation
  • Job performance profiling
  • Process mapping
  • Critical thinking
  • Conflict resolution
  • Relationship-building
  • Customer service

EXPERIENCE:

Business analyst

Confidential

Responsibilities:

  • Business analysis
  • Training analysis and training development for the following job roles: business analysts, project managers, project planning and prioritization, business architects, UX designers, product managers.

Auto claims adjuster

Confidential

Responsibilities:

  • Handled personal auto claims in 10 states, conducted liability investigations to establish fault, reviewed and estimated property damage, provided claims support for policyholders, claimants, and other insurance adjusters,

Financial/insurance product sales

Confidential

Responsibilities:

  • Licensed as an insurance producer in 17 states, wrote and serviced personal auto and homeowners policies, conducted frontline underwriting, provided service and support for policyholders and agents
  • Handled and submitted personal credit card applications

Hire Now