Skills/Additional Certifications

• Over 28 years of experience deploying solutions for the healthcare industry and strategic tooling.
• Managed, designed and delivered business solutions through information technology for healthcare industry.
• Achieved high customer satisfaction with excellent leadership, project management, communication, client relationship building, issues resolution, business analysis and people skills.
• Industries: Healthcare, Business Intelligence and Development Lifecycle Tools for Cross Industries
• Healthcare Skills: Meaningful Use Assessment MU , Consolidate Clinical Document Architecture C-CDA , Health Level 7 HL7 v2.x , Interface engines, HIPAA, Continuous Care Document CCD , Healthcare Information Exchange HIE , Health Data Network, Computer Physician Order Entry CPOE , Clinical Information System CIS/EMR/EHR/PM , Hospital Information Systems, Healthcare Integration Engines, Practice Management Systems Integration, Healthcare Analytics and Business Intelligence, Emerging Country Traditional Medicine, and Emerging country healthcare delivery systems.
• Methodology: Software Engineering and Test Methods SEA T , Unified Methods, Issue Base Consulting IBC , Waterfall Development Methodology, Systems Delivery Life Cycle SDLC , Rapid Application Development RAD , Application Lifecycle Management ALM Collaborative ALM , Agile and Agile with Discipline Methodology AWD
• IBM Rational Tools: ClearQuest CQ , Requisite Pro ReqPro , Rational Portfolio Management RPM , Rational Portfolio Management RPM
• IBM Jazz Based Rational Tools: Rational Team Concert RTC , ClearQuest CQ 7.1 , Rational Requirements Composer RRC and IBM Consulting Assistance and Business Process Architect for Oracle R11 Package Implementation
• Other: IBM Patient Care Systems PCS , TCP / IP, HCI-Link / Cloverleaf Healthcare Interface Engine, Microsoft Project, BRIO, Use Case development and modeling, Business Requirements development, Business Process Modelling, MS / Office MS Word, PowerPoint, Excel , NextGen, Cognos v8.4. ETL Process, IceSCRUM, RollBase/Progress SaaS , Browsersoft
• Memberships: International Institute of Business Analyst IIBA , Project Management Institute PMI , Working on IIBA and PMI certification.

Experience

Confidential

Integration Project Manager

• HIT Project Management: Experience in managing the implementation of all components of the Electronic Medical Record, Health Information Exchange, Healthcare Business Intelligence and Meaningful Use MU . Under the general direction of the clients, plan, execute, and finalize assigned projects according to deadlines and budget. Managed deployment in behavioral health network in Nebraska with bi-directional integration to Magellan and build new physician web portal Adhered to behavioral health requirements for privacy, security, court involvement indicators, service list, consent governance, patient referral waitlist in which a patient will need be screened prior accepted to treatment at certified treatment centers where specific patient demographic and clinical data are filtered in the waitlist. Referral waitlist includes days waiting calculations and screened days waiting calculation.
• Requirement and Implementation Management: Assisted Eligible Professional EP , Eligible Hospital EH Critical Access Hospital CAH clients to understand MU measure and menu set requirements provided implementation assessment, plans and guidance on accommodating the requirements. Worked with clients on workflow and gap analysis in both acute care and behavioral health venue.
• Interoperability Requirement Implementation Management: Managed client's interoperability and integration implementation in areas of collaborative care that included MU and Accountable Care Organization ACO objectives.
• IT Consulting: Review, assessed and recommended client on eMPI implementation and provided strategic roadmap on eMPI de-duplication effort to meet Epic data conversion requirements and HIE deployment for MU2 and ACO startup requirements.
• Data Governance: Managed and developed Data Governance framework and tactical roadmap in an Epic and non-Epic environment. This includes creating project charter, defining roles and responsibilities, developed MDM policies, reviewed data quality checkpoints and lead team in clinical, financial, and billing glossary definitions.
• Meaningful Use MU : Provided MU assessment clients that includes evaluating MU progress, migration path, interoperability needs, facilitate vendor discussions, and MU attestation for Epic and non-Epic clients.
• Workflow Analysis: Managed requirements and deployment of HIT in both acute care and behavioral healthcare setting where stricter local, state and federal data privacy requirements with regards to access, display and transmission of data.
• Behavioral Health Workflow: Worked with NextGen R D and client to create a bi-directional interface with Magellan for Preauthorization requests and Authorization response for a service. Implemented Behavioral Health Portal Waitlist Referral functionality for interim care prior to beds being available at facilities subscribing to services. Connectivity to other NextGen EHR nodes 3rd Party EHR nodes to use the NextGen HIE to be a clearing house for Magellan transactions. Worked on business analysis of interfaces to other payers and implemented a practice based consent model that enables a practice to determine with whom they would chose to share data with and with whom they would not. Enables configurable consent duration and Track consent change history.

Confidential

Product Director

• Capture customer and market requirements, identify gaps with EHR, and develop plan and functions to close the gaps that met both business and functional EHR requirements.
• Using agile methodology, managed SDLC of HL7 compliant PaaS and SaaS clinical product line to meet the business goals while maximizing return on investment and user experience.
• Managed projects in Health Information Technology HIT projects and components, such as Electronic Health Record EHR/EMR System, Hospital information System - Admissions Discharge Transfers ADT , Laboratory Orders/Results, Pharmacy and Immunization in emerging countries
• Implemented healthcare standards and best practice
• Developed and delivered Cloud EHR and HIS within 9 months to Vietnam/Hanoi clinics and traditional medicine hospital.
• Developed and delivered HIE prototype with data repository using 3rd party ESB and ETL tools
• Developed and delivered handheld Android EHR to Kenya/Nairobi with integration to private cloud for data recovery, clinic management and reporting
• Managed day-to-day development activities of 7 offshore developers in the Philippines.
• Mentor and supported implementation and sales teams in the USA, Vietnam and Kenya.
• Created marketing collateral that accurately reflect the features and benefits of the product line

Confidential

Engagement Manager Lead

• Managed Health Information Technology HIT interoperability engagement. Specialized in HIE Project and responsible for requirements and implementation for NextGen.
• Worked with EHR technical team and client to define templates and workflow streamlining, rules, regulations, and Meaningful Use assessment
• Deployed HIE to Behavioral Health facilities with stringent patient privacy and requirements.
• Successfully implemented 14 NextGen HIE engagements that resulted in follow on contracts.
• Grew the HIE Project Management and Engagement management team by 50
• Worked closely with clients to continually resolving issues through technology, change management and process improvement.
• Implemented strong program management practices within NextGen and with clients Change Management, Issue Management, Risk Management and Decision Tracking
• Developed NextGen best practice HIE Statement of Work that accurately defines assumptions, responsibilities, deliverable and completion criteria.
• Assist sales team during opportunity assessment and proposal phases of the service delivery process with special focus on deployment approach, timelines and deliverables.
• Lead and mentor HIE Project Manager and Engagement Manager.
• Managed and deployed the first C32 Direct integration between NextGen EHR Client and Rhode Island Quality Institute RIQI using a HISP to support MU requirements
• Deployed Bi-directional NextGen Continuous Care Documents CCD

Confidential

Senior Business Analyst Business

• Analyze business rules, reports and analytic requirements for Business Intelligence projects. Liaison between the business users and developers to facilitate better understanding of business wants, needs, requirements and process to deliver high quality solutions.
• Facilitate the business in articulating requirements identify gaps and data quality improvement by understanding existing data and how to utilize the data through business analytics. Outcome of this effort are successful development and deployment of business intelligence solutions.
• Conducted regular artefact and system review at key phases of the project to allow opportunities to show progress and correct deficiency in both requirements and solution.
• Promoted adoption of Business Intelligence initiatives by facilitating lunch and learn to demonstrate the ease of use, access and share business data using analytic and reporting tools.
• Assisted in developing Master Data Maintenance standards and process that will provide the foundation and opportunity to share and enhance existing practices.

Confidential

Senior Consultant

• Managed, designed, trained and deployed Rational Tools, Service Request Tool and delivery framework to support business process for external and internal clients.
• Built relationship with clients resulting in follow on Rational Tools deployment engagement.
• Penetrated Application Lifecycle Management tools market by presenting in Lunch Learn , sales demo, and development team meetings.
• Managed, designed, and deployed strategic service request tool to the worldwide services community. Reduced deployment team response time, eliminated the use of e-mails for resources and service requests, and provided deployment measurement reports to management.
• Managed technical aspects of solution delivery framework to ensure the framework has the flexibility to expand and improve. Best practice delivery guidelines in the framework improved product delivery.
• Senior IT Architect IBM/Application Services
• Managed, designed, and deployed tools to support strategic resource management process. The effort resulted in 6 IBM Thanks awards and merit bonus from business leaders.
• Developed tools gaps and gluts document by mapping tactical and strategic tools supporting strategic resource management process. Resulted in strategic tools development initiatives.
• Developed strategic tools development initiative and adoption roadmap to eliminated duplicate tools and obsolete spreadsheet.
• Solution strategic tools to track, assess, identify and assign resources to reduce bench time and quicker response to resource requirements.
• Senior Health Systems Consultant IBM/Systems Integration Division
• Lead health care systems integration effort Healthcare Clinical Information Systems initiatives to improve healthcare delivery system. The accomplishment resulted in Bravo award and merit bonus from management team.
• Led development team that delivered, on time and within budget, HL7 interfaces to Kaiser Permanente National Clinical Information System. System provided complete medical history to improve care.
• Developed intellectual capital artifact which resulted in follow on contract to develop physician pharmacy computerized order entry system in an inpatient venue at a university hospital.
• Senior Health Systems Consultant IBM/Health Industry Management
• Managed and implemented interfaces engines for Health Data Network CIS/EHR
• Integrated 4 hospitals and 240 clinics to ensure accurate health information exchange for physicians for the Arkansas Health Information Network.
• Increased team's visibility to the clients on interfaces and interface engines that resulted in additional service contracts by presenting at healthcare information technology conferences.
• Conducted training, presented in technical sales, and proposal development that lead to major win for IBM.
• Managed and implemented Cloverleaf healthcare interface engine to over 20 hospitals within 3 years. Each contract value ranged from 125K to 250K.
• Eliminated expensive point to point interfaces that resulted in long term savings for client.
• Received IBM General Manager Award and merit bonus was received for the effort.
• Health Systems Program Administrator IBM/Complex Systems Division
• Architected and implemented the first EHR for Kaiser Permanente in Colorado Colosys The achievement help win the largest healthcare Clinical Information system deployment for IBM/US with Kaiser Permanente National.
• Technical team lead implementing hospital information and physician information systems. Accomplishment received the individual IBM/US General Manager Award.
• Managed and deployed the first IBM Clinical Information Systems pilot with data feed from HIS, Lab, Radiology and Pharmacy.
• Deployed IBM Patient Care Systems PCS to 6 large hospitals in the US to support patient management, order entry and patient billing.

Confidential

Systems Analyst

• Accountable for customizing and implementing IBM/Patient Care System, Patient Management module, to 2 major hospitals for HCA.
• Replaced an existing system with IBM/PCS running on an IBM mainframe within 8 months. IBM/PCS provided ways to track orders, view lab results and track patient encounter.
• Deployed Patient Management system to hospitals to improve patient encounter tracking and financials.