We provide IT Staff Augmentation Services!

Sr. Business Analyst / Project Manager Resume

SUMMARY

  • Obtain Management Consultant role in IT related to Telecom/Banking/Energy industry
  • Over 15 years of IT experience: program/project/release management, risk/impact/quality/issue/change mgmt
  • Bold cross - group leadership, negotiation and team building skills, PMBOK, BABOK
  • Strong program, project and process management skills, applying emerging technologies in emerging markets
  • Excellent customer management and presentation skills
  • Sound communication including strengths in meeting objectives through influence and facilitation
  • Outstanding relationships with key internal and external contacts, building team spirit
  • Strong critical thinking/precision questioning skills, especially with regard to business and technical issues
  • Committed to personal development, time management and continuous learning
  • Meet tight deadlines, work well & multitasking in fast-paced pressured environment, composure during crisis
  • Broad/rich technical knowledge of various enterprise application platforms, tools and associated technologies

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst / Project manager

Responsibilities:

  • Responsible for information gathering and validation meetings with targeted Confidential personnel with regards to PCI compliance standard. Audiences included server owners, directors, SMEs, VPs, planning & engineering
  • Serving as a point of contact with regards to data modeling, storage, accessibility and administration on inbound/outbound project. Monitoring progress, managing risks & issues, presenting project deliverables
  • Involved in collecting, analyzing and reporting on enterprise level traffic company wide and remediation of PCI compliance by recommendation ways to change and optimize traffic rules throughout the organization
  • Heavily involved in WBS, risk mitigation and planning, project status, scope, issues and change mgmt
  • Documenting and validating enterprise-wide requirements pertaining PCI compliance
  • Responsible for PCI ROC documentation preparation including CDE RACI, information security, network diagram. Work tightly with Network planning & design, operations, security & investigation
  • Indirect communication with data removal (cleanup) project for matters of integration of information into one while picture (server, outbound port used, server owner, application, business justification)
  • Technologies & methodologies used are PCI DSS 2.0, MS SharePoint, MS Office, MS SQL, WinSCP/putty, Netflow, CISCO/Juniper, Tufin in a mixed Windows/UNIX environment

Confidential

Release Manager

Responsibilities:

  • Conducting liaison between internal Confidential bank clients, serving as a middleman between business, development, quality control, and support teams dealing with PMs, BAs, SMEs, peers, upper management and support etc.
  • Internal client facing role requiring outstanding people skills combined with excellent project coordination
  • Responsible for project scope, risks, planning work breakdown structure, charter, issue log, plan, docs
  • Responsible for release management: control, release, configuration, deployment and testing of application changes into production environments, overseeing multiple projects in parallel
  • Working closely with various distributed technologies/applications teams, with TS, OAM, External vendors, Business units and Engineering teams to ensure the successful implementation of products/changes into the production environment, mostly Wintel, .NET, UML, SQL server 2005

Confidential

Solution Integrator

Responsibilities:

  • Communicated liaison between external vendors (Nortel, IBM, CGI etc), project sponsors, BA’s, SMEs, dev. primes to validate solutions from initiation throughout development, creating specifications, gathering future requirements, set product priorities, drive for delivery and set product direction
  • Identifying project risks, quantify, track and develop risk response & mitigation plans, rollout
  • Interpreting conceptual solutions and documenting business requirements in terms that developers and end users understand, ultimately leading to concurrence and stakeholder signoff
  • Conducting various system and application administration tasks associated with the project infrastructure
  • Accountable for project plan, risks and their mitigation, charter, integration scope, WBS, status, documentation
  • Ensuring delivery of product that solves the customer's business issues, collaborating with teams to ensure delivery of cross-group dependencies, disseminating detailed technical information for products, tools, and assisting in the continued improvement of knowledge content. Storage capacity, forecasting & planning
  • Successfully brought integration of 4 major projects (0.5M to 3.5M) from exploration, SIT, UAT to production by assuring quality (QA) of the solution in connectivity, failure and recovery, performance and load & stress
  • Extensive use of Six Sigma, ITIL, SOA, SaaS, Change Management, QA, risk, issues management, infrastructure analysis, RACI matrix, KPI, LDAP, benchmarking, network services, full SDLC
  • Technologies and methodologies used: MS Project, MS vision, MS communicator, MS office; Six Sigma, oracle, scripting, IMS, DbVis, WSDL, (S)FTP, (S)HTTP, SaaS, IBM Maximo (asset management), iWay, middleware, Vitria BusinessWare, Mainframe IMS, HP-UX, HP, Lucent, IBM, Alcatel, Nortel, enterprise infrastructure, backup and recovery, IBM SAN space, GUI, LDAP, HP test director/quality center, MS Project, Project Master Plan, WBS (Work Breakdown structure), PM Process

Confidential

Project Manager, Product manager

Responsibilities:

  • Internal and external clients facing role, developed and maintained business plan and strategy based on intensive market research & analysis, provided in depth knowledge of the competition for the product/portfolio (SWOT)
  • Represented company at trade shows across North America, engaged 4 major partners, engaged 3 clients in West Europe
  • Secured several contracts in North America & Europe, conducted multiple negotiations with potential clients
  • Attracted contacts in Government Canada (NRCan, ecoEnergy) and UK partners via UK trade & investment government program. Managed relationships with partners and clients
  • Responsible for setting the product direction, defining the roadmap and articulating market problems
  • Project portfolio management, resource allocation, negotiation of SOW, SLA
  • Leading and managing the delivery of internet infrastructure project involving VoIP, C#, MS VS.NET, flash, widgets, healthcare pharmaceuticals, trading and energy projects
  • Define product schedule scope, direction, participating in all phases of SDLC, active use of machine virtualization with Microsoft Virtual Machine 2007. Creating and translating design requirements.
  • Management of cross functional team, OOAD architecture and design of solution extension for VoIP software, Project Development Guide (PDG), used MS VS.NET 2005, MS SQL Server 2005, C#, nUnit, TAPI, LDAP, ASP.NET, Flash, WSDL, UML, WM6.1, J2ME, BREW, evaluation of tones & voice recognition software. Created design requirements, followed through full SDLC (TSDC), web and mobile development

Hire Now