SUMMARY

• Accomplished and motivated professional with 16 + years of IT experience in analysis, Requirements, design, development, testing and implementation of software applications in Windows environment.
• Very focused on customer satisfaction and has consistently succeeded in delivering to a high level of customer satisfaction and forms strong relationship with customers.
• Comprehensive knowledge of delivering end to end IT life cycle with focus on Quality Product.
• Proficient in Business knowledge, Business Change Management, Functional Architecture Design & Project Financials, KPI´s & Reporting.
• Strong knowledge on building the Functional and Technical Requirements.
• Strong knowledge in understanding the data and deriving the work flows with data mining concepts using SQL queries.
• Knowledge of DBMS and RDBMS concepts.
• Good interaction with developers, managers and team members to coordinate job tasks.
• Proficiency in writing requirement for release trackers and projects.
• Expertise in defect tracking management and Document writing.
• Good team member with excellent inter - personal skills.
• Excellent analytical, organizational and creative skills. Highly organized, motivated, energetic, self-starter, detail-oriented. Ability to learn new software techniques quickly.
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Quick learner and strong research ability.
• Good team player and having ability to work efficiently under pressure.
• Well versed in conducting different kinds of tests such as functionality, positive, negative, integration, user acceptance, regression, black box, performance, integration and security.
• Extensive experience in a variety of industries including Healthcare, State Government, Supply Chain, Retail and Telecom Service provider Projects

TECHNICAL SKILLS

Testing Tools: - Mercury Test Director 7.x/8.x, Mercury Win Runner 7.x, HP QC 9.x, HP Quick Test Pro 6.x/ 8.x, Load Runner 7.x /8.x, Soap UI, Postman, Selenium Web Driver/RC/IDE, JUnit, Cucumber.

Testing Types: -Manual, Performance, Black box, White box Testing, Load, Smoke Testing, functional, Regression, Integration, Backend, System, UAT, Security, Networking and ETE Testing.

Defect Tracking Tools: Quality Center, Test Director, Rational clear Quest, Jira, & Clear Case.

Methodologies: Waterfall, AGILE, RUP, SDLC, Extreme programming.

Database: Oracle 10g/11g, My-SQL, SQL Server 2000.

Tools: Toad, WIN-SQL Tools

Reporting Tools: - Tableau 7/6

Languages: C, Java, & XML.

MS - Office Packages: MS-word, MS-Project, MS-Visio, MS-Access and MS-Excel.

Operating Systems: MS-DOS, Windows 95/98/2000, Windows NT, Vista, and Window 7.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/ QA Functional Consultant

Responsibilities:

• Interacting with client for gathering and analyzing the business requirements and preparing the Project Plan for testing and tracking the progress of projects.
• Worked on automation scripting and framework modification for enabling the automation execution of the BAPS Project.
• Work with other business analyst to determine feasibility of requirements and for resolving production issues.
• Ability to understand business use cases and convert them in automated scripts.
• Evaluate, plan, design, develop and execute tests for new applications, products and/or enhancements to existing applications
• Develop manual and automated test cases to increase regression coverage as well as new functionality testing.
• Testing on Handheld devices 3190/3290 for ticketing.
• Document and/or review testing results working closely with Developers and Business Analysts to resolve reported issues.
• Experience with Agile practices and implementing automation in agile process with sprint synchronization.
• Develop and create testing data needed to execute manual and automated test cases Web Services & SOAP UI.
• Perform software configurations and deployments to manage testing system for successful testing results.

Environment: Window, Java, Oracle SQL Developer, Web Services & SOAP UI.

Confidential

Business Analyst/QA Analyst

Responsibilities:

• Interacting with client for gathering and analyzing the business requirements and preparing the Project Plan for testing and tracking the progress of projects.
• Involved in the Development, designing, implementation and support of software that meets business requirements.
• Attending the team meetings and providing the valuable feedback to the Team.
• Performed the requirement analysis, impact analysis and documented the requirements.
• Performed GAP Analysis to analyze the current system and worked with internal users to help define system requirements.
• Actively involved throughout all steps of the Software Development Life Cycle (SDLC).
• Detected bugs and classified them based on the severity and report the bugs.
• Coordinating in Testing the Application in UAT environment.
• Reported Data defects and interacted with associated Team to resolve the data discrepancies.
• Assist with prioritization and resolution of defects/bugs.
• Collaborating closely with regional teams, product managers, technical architects, engineers and other cross-functional stakeholders, to ensure that the product solution delivers against business objectives.
• Present the detailed process and system changes to leadership.
• Experience in business, data, and application analysis for data migration as well as ETL development, testing, and deployment.
• Documents technical specification related to Reports and ETL functionality.
• Provided input (scope, goals, risks, constraints, timelines and interfaces) to Manager for project planning and control.
• Develop metrics and document basic report requirements as identified by the business to ensure business systems are standardized and continue to work properly.

Environment: Window 10, Java, Oracle SQL Developer, UML & Boss.

Confidential

Product Owner/QA Test Manager

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed the requirements and documented the requirements and set roadmap priorities.
• Develop and manage product strategy, go-to-market, and launch plans.
• Lead cross-functional teams including engineering and marketing to development and release of new features and technologies.
• Creating Projects, writing User Stories and tracking bugs in Jira.
• Worked with the SME's to define business critical needs and analyze the possible technical solutions.
• Responsible for identifying, documenting and testing the data mapping feeds from several reference data systems, to risk applications.
• Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.
• Attending the team meetings and providing the valuable feedback to the Team.
• Collaborating closely with regional teams, product managers, technical architects, engineers and other cross-functional stakeholders, to ensure that the product solution delivers against business objectives.
• Creating use cases and detailed product requirements to articulate desired product features and functionality.
• Coordinating in through Testing Retail POS, WMS and Mobile apps background.
• Prioritize and create product specifications, business rules, flows and use cases, as well as user-experience (UX) deliverables such as prototypes and wireframes.
• Captured and tracked Business and Functional requirements developed Use Cases, Process Flows and Flow Diagrams, and documented Systems Specifications.
• Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, integration testing, functional testing, alpha & beta testing.
• Collaborating cross-organizationally with sales, marketing, customer support, operations, legal, compliance, risk management, engineering, user experience, QA and other functional areas, to ensure alignment with related go-to-market activities.
• Monitoring impact of product features on conversion, consumer engagement, Security and other key metrics.
• Experience with website design concepts, site tagging and data capture and experience with digital analytics tools such as Omniture/Adobe Analytics.
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.
• Experience with REST API test automation using Junit and used Postman for API testing.
• Acting as a product evangelist to build awareness and understanding of your product and its features across the company.

Environment: Window 10, NetSuite, Apache HTTP Server, MySQL, SOAP UI, Postman, C++, Java, Jenkins, Adobe Omniture & JIRA.

Confidential, Maryland Heights, Missouri

Sr QA Engineer/Product Lead

Responsibilities:

• Involved in requirements and solution specs (design) review meetings with development, project team and business cross functionality teams.
• Facilitated JAD sessions and design meetings with the Stakeholders, SME's and Leads of Interfaces.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
• Lead multiple project teams of technical professionals through all phases of the SDLC.
• Work with design and engineering teams to build products from conception to launch with a focus on solving real user problems.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Lead product discovery phase including prioritizing new features, talking to customers, design and prototyping, and user testing.
• Collaborate with UI/UX team and scrum master to establish timeline workflows and goals.
• Work in an agile environment, manage and groom product backlogs, write user stories with acceptance criteria, write specifications where appropriate, manage sprint planning, and participate in daily standup meetings.
• Release new features, do the all types of testing including Network and Security, and iterate in a fast-paced environment.
• Perform UAT, analyzing data, and helping to solve real customer problems.
• Work with integration partners to create seamless cross product experiences.
• Develop deep understanding of product space by working with cross functional team, participating in industry groups, and performing competitive analysis.
• Involved in Tableau Server configuration, creating Users, Groups, Projects and assign Privileges etc.
• Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau.
• Experience with website design concepts, site tagging, Activity Diagrams and data capture and experience with digital analytics tools such as Google Analytics, Omniture/Adobe Analytics
• Created extracts, published data sources to tableau server, refreshed extract in Tableau server from Tableau Desktop.
• Expertise in Analysis of Problem Severity, Defect tracking and reporting system.
• Participate in defining product vision, Document writing and strategy.

Environment: WINDOWS 7, .Net, JAVA, MY SQL, TFS, UML, Tableau 7/8, GIT, Adobe Omniture & MTM.