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Sr. Business Analyst Resume

SUMMARY

  • Sr. Business Analyst professional with 6+ years of track record in requirements gathering, performing gap analysis, data analysis and document between 'As - is' and 'To-be' processes in pharma domain.
  • Knowledge of 837, 835, 277, 270, 271, NCPDP and experience in implementation of HIPAA and NCPDP standards.
  • Having excellent communication, organizational and presentation skills, inter-personal relationship and ability to be part of team. Liaison between the cross-functional teams, top management clients, users and any stakeholder involved in the project.
  • Extensive knowledge of project life cycle, project management processes, principals, knowledge areas and various project management tools MS Project etc.
  • Review of promotional materials as per the Label specifications compliance with GxP GLP, GCP, GMP, GDP FDA Compliance Regulations.
  • Created, formatted and edited multiple Drug Master Files, FDA Product Approval applications, FDA, CVM (Centre of Veterinary Medicine), ICH, GCP, GMP, Regulations and guidelines.
  • Proficient in documenting System Requirement Specifications (SRS), Functional Requirement Specifications (FRS), Requirements Traceability Matrix (RTM)using Rational Requisite PRO and Software development plan
  • Conducted Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing
  • Experience in Collecting and analyzing on-line business data (marketing campaigns, site metrics and search engines).
  • Excellent Experience in SDLC Methodologies like RUP, Agile/Scrum and waterfall
  • Experience in creating Business Process Models for business from conceptual to procedural level i.e. designing a Project and Defining the Scope, managing the project until delivery. Experienced in creating business process using use case, UML Class diagrams
  • Skilled at gathering requirements by conducting one on one interviews, brainstorming sessions and Joint Application Development (JAD) sessions.
  • Wrote SQL queries to extract related data from transaction record database for OLAP purposes. Extensive Experience with data analysis including data modeling, data mapping and data validation.
  • Having working experience in SQL and Oracle Databases. Having involved in Full Implementation Life Cycle of the application (SDLC) and in post implementation support using Agile Methodology (Scrum Framework), Waterfall.
  • Having experience in Documentation tools like MS Visio, Microsoft Office. Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing.
  • Effectively tested, logged and managed defects found during project system testing, functional testing using BRD with different browser for web applications and validating outputs generated.
  • Validating data, mobile web services on various devices and platforms for mobile apps. Proficient in developing UAT plans, UAT cases, executing UAT. Skilled in training end user and ensure readiness of the user for UAT and train the trainer.

TECHNICAL SKILLS

SDLC: Agile (SCRUM), Waterfall and in-house hybrid SDLC.

Domain Knowledge: Finance, Mortgage, Auditing, Taxation, Healthcare, Pharmaceutical (R&D)

Requirement Gathering Methods: Agile Workshops, Joint Application Development (JAD) sessions, High Level and Detailed level design sessions, GAP analysis, Joint Application Review (JAR) & Rapid Application Development (RAD) sessions.

Management Skills: Project/Resource Management, Client/Staff Training, Portfolio Management, Strategic Planning, Change Management, Risk Management, Workflow Process Analysis

Testing Tools: HP ALM, MS TFS, Quick Test Pro (QTP).

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

  • Conducted detailed and comprehensive Business Analysis by working with end users and other stakeholders to identify the system, operational requirements and proposed enhancements.
  • Conducted multiple surveys and JAD sessions to understand the functionality in detail. Designed the User stories and managed them in Microsoft TFS (Team Foundation Server).
  • Wrote Standard Operating Procedures (SOP's) for all aspects of the validation life cycle, in accordance with FDA regulations, particularly 21 CFR Part 11 and GxP regulations.
  • Worked on developing and testing functionality for the subgroup’s module like PBM Pharmacy Benefit. Creation of a Gap/Impact Analysis Document for changes to Pharmacy Transactions real time and batch based on NCPDP, specifically concerning the data elements
  • Actively involved in creating high level test scenarios, OQ/PQ test scripts for test execution. Facilitated JAD sessions with all IT group members for communicating and managing expectations and to discuss various means of integration with the current system, using an adoption through execution strategy.
  • Conducted Gap Analysis on the AS-IS and TO-BE business processes and technology; and identified potential pitfalls and issues.
  • Identified all necessary Business and system use cases from requirements, created UML diagrams including use case diagrams, activity diagrams and sequence diagrams using MS Visio.
  • Documented, clarified and communicated requests for changes with the requestor and coordinated with the development and testing team.
  • Performed data mapping, used SQL queries to filter data within database tables. Maintained the RTM (Requirements Traceability Matrix) and the Test matrix with the test results obtained.
  • Attended daily/weekly status meeting, review meeting, defect meeting and new release meetings. Performed Defects and Issue tracking, reviewing and comparing results using Jira Agile tools.

Confidential, Thousand Oaks, CA

Business Analyst

Responsibilities:

  • Analyzed impact of proposed solution across the business. Developed proposed statement of work.
  • Acted as liaison with clients to identify requirements, scope and objectives. Gathered requirements through user interviews, teleconferences and document analysis.
  • Facilitated JAD sessions with the business group to gather, analyze and document business requirements and business rules.
  • Worked on Pharmacy Systems' Condor Rx-90, CS-90, and CS-90+ prescription management systems
  • Gathered and documented requirements for Pharmacy benefit managers (PBMs) for health insurance carriers Coordinate distribution of SOPs to Pharm Sci.
  • HIPAA EDI transactions of 270/271, 834, Medicaid/MMIS 820, 276/277, 275, 835, 278 and 837 I/P/D, ACT/Obama Care, HIPAA ANSI X 12 4010/5010 , and PBM
  • Implemented the Agile Software Development methodology for SDLC. Participated in the Sprint Planning, Sprint Review, Sprint retrospective, Daily Stand up meetings and all related SCRUM ceremonies.
  • Supported SIT and UAT testing and documenting user acceptance criteria. Assisted quality assurance team in testing different releases and in designing test plans and test cases.
  • Monitoring SIT cycles and involved in Production support. Communicated discrepancies determined in testing to impacted areas and monitored resolution. Monitored version control and defect tracking activities using HP quality center.

Confidential

Business System Analyst

Responsibilities:

  • Analyze all internal and external business requirements and provide detail specification to the developers based on CTMS
  • Assured that all validation documentation such as IQ’s, PQ’s, Process Validation, Cleaning Validation, and Software Validation are in compliance with eCTMS
  • Experience in reviewing all SDLC documents, protocols and SOP's to ensure they meet GxP and FDA regulations
  • Excellent experience in applying FDA regulations to the aspects of the Computer and Lab Systems.
  • Abundant experience in generating and reviewing Computer Systems Validations CSV Deliverables according to 21 CFR Part 11 and FDA regulations for the Pharmaceutical industries
  • Worked closely with Subject Matter Experts(SMEs) to help create project requirement document (PRDs), Functional Specification Document (FSD) and use cases
  • Collaborates with the Medical Director(s) and business associates (e.g., healthcare plan, PBM, consultants) to define the best approaches to find areas for improvement and trend mitigations
  • Working to gather Requirements for migrating of Content from Portal to Adobe AEM and functionalities including Multi-site management and multi-channel management and Digital Asset Management.
  • Analyzed system requirements and developed detailed Test plan and Test cases for testing the functionality
  • Interviewing area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
  • Demonstrated understanding of project and corporate SOPs by producing work in compliance with SOPs
  • Developed software requirements specifications that captured the software requirements for the complete system and serve as the “build-to” specification for development
  • Serve as primary liaison between the technical team and the product team and end-users for the purpose of establishing a common understanding of requirements and the as-built product
  • Prepared data flow (DFDs) and sequence diagrams for current and future state. Created test case scenario documentation and test cases; monitored output and quality of results. Conducted User Acceptance Testing (UAT) and consulted with technical team

Confidential

Business System Analyst

Responsibilities:

  • Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
  • Identify GAP in various business processes. Conduct discussion sessions with various business owners and redefine business processes for the new POS system.
  • Create and communicated the prototype requirements to the development team in Excel formats as templates for the reports.
  • Abundant experience in generating and reviewing Computer Systems Validations CSV Deliverables according to 21 CFR Part 11 and FDA regulations for the Pharmaceutical industries
  • SMEs (Subject matter Experts), reported owners to recommend processes for new implementation of (GxP) or (non-GxP) Cognos Reports. Worked with FDA guidelines (21CFR Part 11), HIPAA (Health Insurance Portability and Accountability Act).
  • Responsible for maintaining the change notification request document and communicating with the developers in each iteration review meetings.
  • Worked on workflows, scalability and capacity panning requirements for Adobe AEM authors. Requirement gathered from R&D, clinical trial data, scientist, research assosiate, regulatory affairs, sales and marketing, medical library.
  • Proficient in developing Use case scenarios to enable design and development of applications using tools like Rational Requisite Pro, JIRA and VersionOne based on the SDLC methodology.
  • Performed as an enterprise MDM subject matter expert. Responsible for delivering customer information systems across North America and Canada. Took responsibility for integrating variety of data systems, and geographically fragmented customer information.
  • Understand the business and number of transactions per day and Design and ease the POS interface screen for quicker sales transaction and to print out daily X & Z reports
  • Implement new methods to replenishment inventory based on sales pattern, Min-Max, Days of Inventory, Inventory replenishment based on actual sales and manual order entry

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