Sr. Business Analyst / Project Management Resume

PROFILE SUMMARY:

Accomplished Senior Business Analyst with experience in creating and maintaining strategic partnerships between business needs and delivering technology, while working with the business partner and developers ensuring a successful critical path through AGILE documentation, scoping, testing,, implementation, compliance and support of Project Management through project timelines, milestones, risk management, implementation, metrics and project completion.

TECHNICAL SKILLS:

AGILE/Sprint/Scrum FDA Compliance MS Visio
MS Project MS Office Kanban
NetSuite ERP/CRM JIRA/Confluence SDLC
UI/UX Design Rally Windows 10, 8, 7
Orderfront OMS WMS RFI/RFP
Salesforce Project Management Business Analyst
Microsoft Visual Studio TFS XML 1.0 MS SharePoint
API SQL Queries Direct Feeds
Unix Innotas Zendesk
Promonet OMS Web Methods

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst / Project Management

Responsibilities:

Provide full service administration of Salesforce.com for multi departmental needs.
Maintain change management documentation for external applications
Create process and procedure documentation for all departments
Direct contact for partners on new iterations and updates on I software
Project Manager for NetSuite ERP implementation
Business Analyst SDLC documentation for new software and processes
Project Manager for NetSuite CRM implementation
Liaison for C - Level and Stakeholders
Maintain AGILE based software methodologies
Scrum master using standard SDLC best practices and standards
Document process to improve ISO 9001 standards
SME on all applications and processes

Confidential

Technical Business Analyst/Project Management

Responsibilities:

Using AGILE and Scrum methodologies.
Project Scoping, and Project Management.
Working with internal Confidential teams to improve business process and document process and procedures for analysis resulting in process and procedure improvement.
Produce JAD specific documentation for client and partner to solidify procedures and process for new development.
Work with C-level and Sales teams to create RFI/RFP documentation.
Worked with six sigma team to evaluate and analyze cross business functionality and create change in process and procedures through documentation and mapping.
Internal Project Manager on Order Management System and Warehouse Management Systems.
Project scoping and documentation for Business Partners and Internal Stakeholders.
API specification documentation and functional requirements for the process of external consumption of data.
Direct Client liaison to Confidential & Confidential Mobility Confidential their Atlanta headquarters.
Internal requirements analyst for Sales Team, Client Services and Operations Team.
Scrum Master for all project specific development and scoping.
Worked with Architecture team to model Archway specific needs for the WMS system integration.
Order Management integration with Warehouse Management System using Web Methods.
Design and test client specific reporting needs using SQL methods and data warehousing.
Internal and external and compliance documentation.
Archway specific historical documentation on process change, data mapping and system integrations.
Work directly with senior staff and lead developers to understand and document Business Intelligence rules for the development process.

Confidential

Technical Business Analyst

Responsibilities:

Create IT Specifications Document for configurable software needs.
Create FDA compliant Business, Design and Functional specification documentation for a class 2 medical device.
UI/UX design on our touch screen kiosk and web interface to enhance user experience.
RWD for multiple devices including Kiosks, Mobile and Web applications to ensure consistency.
Author product manuals for Confidential Station kiosk and internal management tools.
Project Management on Confidential Station Application for fleet wide kiosks.
Process mapping, product flow mapping and design comparables for client deliverables.
Operations liaison on defect reporting, user input and functional issues that are addressed by cross-departmental teams.
Product roadmap planning based on business development initiatives.
Direct client liaison to Sam’s Club, Walmart, Adventist Healthcare and Safeway.
Work with developers to in corporate new ideas into the Confidential Station Application to enhance the user interface and maintain FDA regulation.

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