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Sr. Business Analyst / Project Management Resume

PROFILE SUMMARY:

Accomplished Senior Business Analyst with experience in creating and maintaining strategic partnerships between business needs and delivering technology, while working with the business partner and developers ensuring a successful critical path through AGILE documentation, scoping, testing,, implementation, compliance and support of Project Management through project timelines, milestones, risk management, implementation, metrics and project completion.

TECHNICAL SKILLS:

  • AGILE/Sprint/Scrum FDA Compliance MS Visio
  • MS Project MS Office Kanban
  • NetSuite ERP/CRM JIRA/Confluence SDLC
  • UI/UX Design Rally Windows 10, 8, 7
  • Orderfront OMS WMS RFI/RFP
  • Salesforce Project Management Business Analyst
  • Microsoft Visual Studio TFS XML 1.0 MS SharePoint
  • API SQL Queries Direct Feeds
  • Unix Innotas Zendesk
  • Promonet OMS Web Methods

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst / Project Management

Responsibilities:

  • Provide full service administration of Salesforce.com for multi departmental needs.
  • Maintain change management documentation for external applications
  • Create process and procedure documentation for all departments
  • Direct contact for partners on new iterations and updates on I software
  • Project Manager for NetSuite ERP implementation
  • Business Analyst SDLC documentation for new software and processes
  • Project Manager for NetSuite CRM implementation
  • Liaison for C - Level and Stakeholders
  • Maintain AGILE based software methodologies
  • Scrum master using standard SDLC best practices and standards
  • Document process to improve ISO 9001 standards
  • SME on all applications and processes

Confidential

Technical Business Analyst/Project Management

Responsibilities:

  • Using AGILE and Scrum methodologies.
  • Project Scoping, and Project Management.
  • Working with internal Confidential teams to improve business process and document process and procedures for analysis resulting in process and procedure improvement.
  • Produce JAD specific documentation for client and partner to solidify procedures and process for new development.
  • Work with C-level and Sales teams to create RFI/RFP documentation.
  • Worked with six sigma team to evaluate and analyze cross business functionality and create change in process and procedures through documentation and mapping.
  • Internal Project Manager on Order Management System and Warehouse Management Systems.
  • Project scoping and documentation for Business Partners and Internal Stakeholders.
  • API specification documentation and functional requirements for the process of external consumption of data.
  • Direct Client liaison to Confidential & Confidential Mobility Confidential their Atlanta headquarters.
  • Internal requirements analyst for Sales Team, Client Services and Operations Team.
  • Scrum Master for all project specific development and scoping.
  • Worked with Architecture team to model Archway specific needs for the WMS system integration.
  • Order Management integration with Warehouse Management System using Web Methods.
  • Design and test client specific reporting needs using SQL methods and data warehousing.
  • Internal and external and compliance documentation.
  • Archway specific historical documentation on process change, data mapping and system integrations.
  • Work directly with senior staff and lead developers to understand and document Business Intelligence rules for the development process.

Confidential

Technical Business Analyst

Responsibilities:

  • Create IT Specifications Document for configurable software needs.
  • Create FDA compliant Business, Design and Functional specification documentation for a class 2 medical device.
  • UI/UX design on our touch screen kiosk and web interface to enhance user experience.
  • RWD for multiple devices including Kiosks, Mobile and Web applications to ensure consistency.
  • Author product manuals for Confidential Station kiosk and internal management tools.
  • Project Management on Confidential Station Application for fleet wide kiosks.
  • Process mapping, product flow mapping and design comparables for client deliverables.
  • Operations liaison on defect reporting, user input and functional issues that are addressed by cross-departmental teams.
  • Product roadmap planning based on business development initiatives.
  • Direct client liaison to Sam’s Club, Walmart, Adventist Healthcare and Safeway.
  • Work with developers to in corporate new ideas into the Confidential Station Application to enhance the user interface and maintain FDA regulation.

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