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Lead Business Analyst Resume

SUMMARY

  • An IT professional: with over 14 years of experience in the field of Business Analysis, Project Management, Product Management and Data Analysis. Currently looking for an organization to pursue my career.
  • Experience in preparing Business Requirement Documents, Functional Requirement Documents, UML Diagrams, Process Flows and User Story Documents.
  • Experience in managing large teams. Setting expectations, preparing realistic and reliable staffing plans.
  • Experience in gathering and analyzing Business Requirements, implementing strategies to meet the deadlines, analyzing data and preparing data mapping documents.
  • Experience as Business Analyst Lead for large Agile Projects and leading multiple teams simultaneously.
  • Experience in guiding and mentoring Business Analysts.
  • Experience in coordinating with Development teams, Quality Assurance team and take business decisions to assist them in carrying out the project tasks.
  • Experience in documenting project management details, tracking projects, preparing burn - down charts and take decision on planning Sprints.
  • Experience in preparing the Release Plan, identifying critical bugs, preparing announcements for the Business.
  • Comprehensive knowledge and understanding of various SDLC methodologies RUP, Agile (Scrum) and Waterfall.
  • Ability to conduct User Acceptance Testing (UAT): prepare test cases, test script and test plan. Develop Structured test Cases; validate test cases and track defects.
  • Excellent facilitation skills in conducting meetings, walkthroughs, surveys, questionnaires, interviews, conducting trainings, brainstorming and Joint Application Development (JAD) sessions.
  • Recognized for excellent communication and people skills that help successfully influence and drive consensus across cross-functional teams
  • Possess strong analytical, verbal and presentation skills that help in communicating with team members as well as Project sponsors.
  • Experience in managing multiple project teams and mentoring Business Analysts.
  • Experience in managing the entire Business Analysis department, recruiting and taking management decisions.
  • Experience in the area of Project Management and Product Management.
  • Experience working with large projects requiring experience in UX design.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile (Scrum, Kanban), RUP

Project Management Tools: JIRA, Team Foundation Server (TFS), Onbase, SharePoint, PPM, Rally

Business Analysis Tools: Enterprise Architect, Visio, Mega, Balsamiq, Snagit

Data Analysis Tools: SQL

Microsoft Office: Excel, Power-point, Word

PROFESSIONAL EXPERIENCE

Confidential

Lead Business Analyst

Responsibilities:

  • Wrote User Stories and prepared Mock-Ups.
  • Met with the Stakeholders to discuss on the prioritization and gather new requirements.
  • Tracked the projects on TFS and the Kanban board.
  • Suggested the management on the resources needed for the projects.
  • Lead multiple teams of Business Analysts for the Large Projects division.
  • Conducted JAD sessions with stakeholders and the technical team to identify solutions, scope and requirements.
  • Created an improved template for User Stories, which was implemented by the management across the board.
  • Mentored multiple Business Analysts and monitored their progress.
  • Provided regular updates to the management regarding the project progress.
  • Worked on PMOs (tickets) during the PMO blowout.
  • Prepared the governance documents for new projects.
  • Attended Scrum meetings and provided updates to the multiple teams.
  • Approved the bugs created by QA team and took decisions to make necessary changes to the product.
  • Trained multiple judicial divisions post the releases, tracked the training and prepared Training Plans.
  • Allocated work to multiple Business Analysts and managed the expectations.

Environment: Waterfall Methodology, Agile, Windows XP, HP Quality Center, Advanced Excel, Microsoft Visio, SQL Studio Management, MS Office, Balsamic, Team Foundation Server, Onbase, JIRA.

Confidential

Business Analyst

Responsibilities:

  • Acting as a liaison between the Government Agencies, Project Management, Developers and QA.
  • Performed testing for the HRIS project using SQL Studio.
  • Preparing the Business Requirement Document and the Functional Requirement documents.
  • Prepared User Stories and worked in an Agile environment for the HRIS project.
  • Prepared User Manuals and conducted training sessions for the Office 365 project.
  • Prepared Request for Proposal for the PRA project and the Waste Management Alert System project.
  • Worked on analysing and comparing contracts provided by different vendors, if it is in line with the County’s requirements.
  • Made presentations to the heads of different agencies and the County Council.
  • Preparing Process Diagrams, Use Cases and Activity diagrams for different projects.
  • Conducting client meetings, walkthrough sessions and JAD sessions with different project teams.
  • Participating in discussion for build vs buy for different projects and analysing the different vendor softwares in the market.
  • Prepared Wireframes, Power-Point presentations and gave presentations for different group of audiences.
  • Lead a team of 2 Business Analyst for the Waste Mangement Alert System Project.
  • Gathered Business Requirements from the clients using different Requirement gathering techniques.

Environment: Waterfall Methodology, Agile, Windows XP, HP Quality Center, Advanced Excel, Microsoft Visio, SQL Studio Management, MS Office, Balsamic, Sharepoint, Onbase.

Confidential

Sr. Business Systems Analyst/Project Manager

Responsibilities:

  • Analyzing and review business requirements and functional requirements.
  • Creating reports for the accounting department using different tools such as Encompass (build.15.02 - Loan Origination System LOS), SQL Studio, Nautilus and FISERV (Loan Servicing System).
  • Coordinating with the team, updating project details on JIRA and managing the projects.
  • Effectively communicating with the Business and Setting up walkthrough sessions of the BRDs for the project team.
  • Interacting directly with the client, vendors and SME’s and performing the duties of a Product Manager.
  • Acting as a liaison between the business, project management, developers and QA.
  • Actively maintaining and updating the business documents based on the changes.
  • Generating regular customer data reports using Monarch and SQL Studio.
  • Reporting project updates and making aware of potential issues and risks.
  • Monitoring and supporting UAT and post-prod checkouts.
  • Doing Data Analysis and Data Mapping for reports used in the Treasury department, Investor Reporting and Corporate Finance.
  • Provided recommendations and analysis to facilitate build and buy decisions.
  • Lead a team of 1 Business Analyst on the automation project.

Environment: Waterfall Methodology, Agile, Windows XP, JIRA, Advanced Excel, Microsoft Visio, SQL Studio Management, MS Office, MS Office, Balsamic, Snaggit & Dreamweaver.

Confidential

Business Analyst

Responsibilities:

  • Worked with software developers to find the perfect solution for our client’s needs.a
  • Be responsible for advising and assisting Software Professionals in analyzing software and data processing requirements involving complex technical matters.
  • Developed and executed test plans, test cases and test scenarios.
  • Constructed automated test plans and cases. Create and review test plans, test cases, test metrics and other QA documents to ensure sufficient test coverage.
  • Executed and interpreted the results of manual and automated tests.
  • Maintained test documents. Other duties include providing solutions for operating procedures and analyzing business information.
  • Planed and executed test scripts and logged defects in accordance with project scope or delivery dates.
  • Assisted the product management to prioritize User Stories and wrote User Stories.
  • Conducted GAP analysis, prepared business process flow diagrams.
  • Be responsible for requirement analysis, designing various testing application components, writing functional/technical specifications, etc.
  • Prepared the main deliverable of Functional Requirement Document and got it approved on time.
  • Developed Structured test cases, validated test cases and tracked defects.
  • Did Data Analysis and Data Mapping for the new reports to be created for the new billing feature.
  • Prepared Use Cases (UML) diagrams and Activity Flow (flowcharts).
  • Worked on the Application Requirements for Billing and Payments section.
  • Participated in the implementation of new processes and corrective action plans to ensure SOX compliance.

Environment: Agile - SCRUM, Waterfall, Rally, SCUM, Visio, MS Excel, Sharepoint, SnagIt, RDBMS, MS office (Word, Excel, Power-point, Outlook), Guidewire 8.0, SQL, Onbase by Hyland, NextGen, MS Project.

Confidential

Business Analyst/Project Coordinator

Responsibilities:

  • Involved in duties such as gathering requirements and project monitoring using MS Project.
  • Worked on enhancing the in house Loan Origination System LOS and Loan Servicing Systems.
  • Assisted Project Manager for creating Project Plan and Estimates.
  • Conducted daily standup sessions for multiple teams.
  • Did Data Analysis and Data Mapping for the Accounting Reports in the Finance Department.
  • Facilitated project meetings, including providing agendas, meeting minutes, and ensuring that meetings are effective.
  • Responsible for partnering with business partners to translate project goals into Business system requirements.
  • Worked with the security team to prepare functional requirements for the inter-bank transfers and payments.
  • Responsible for writing functional specifications that outline how the system should work.
  • Converted & documented Functional requirements to user stories using MS office, making wireframes & prototypes with Visio.
  • Documented user defined enhancement requests and product gap.
  • Created requirements & process flow for customized navigation system, page layouts, field content types.
  • Prepared Use Cases (UML) diagrams and Activity Flow (flowcharts).
  • Played a vital role on the validation team in resolving QC defects.
  • Developed various Detail level Use-Cases as well as Use-Case Diagrams using MS Visio.
  • Met with the Project and IT owner to discuss status and issues.
  • Worked closely with the Business Lead’s, Product Owner and fellow Peer BSA’s, in resolving business issues, escalating to the PM and IT owner to raise awareness.
  • Actively participated with other BA leads under the direction of Planning and Delivery to ensure coordination of all project deliverables.
  • Reviewed business deliverables for completeness and quality
  • Ensured business specifications met with business requirements.
  • Validated and coordinated estimates for all the deliverables.
  • Performed extensive requirement analysis including data analysis and gap analysis.
  • Assisted the product management to prioritize User Stories and also closing and opening project tickets.
  • Prepared test cases, test scripts and other UAT documentation.

Environment: Agile- SCRUM, MS PowerPoint, MS Excel, Rally, MS Project, Visio, HOGAN, Outlook, MS Word.

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