Professional Expertise:

• Over 6 years of diverse experience as a System Analyst/ Business System Analyst in developing and implementing innovative business plans/processes.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle SDLC such as Rational Unified Process RUP , Agile methodologies and Waterfall.
• Functional experience in Health Care and Retail Industry with vast knowledge of Medicare and Medicaid. Expertise in creating the companion guides on various EDI transactions.
• Expertise in impact analysis on the key application systems claims processing, reporting, payments and business process of health insurance companies.
• Experience with Medicare and Medicaid: Claims processing, Membership, and Eligibility Verification and care management.
• Exceptional ability to maintain and build client relationships with business owners to identify, prioritize and document business requirements.
• Proficient in all phases of Requirement Management, including gathering, analyzing, detailing, and tracking requirements.
• Expertise in creating prototypes and mock-ups for user interface designs. Experience in Business Requirement and System Specifications Analysis.
• Specialized in creating UML Diagrams like Use Case, Activity and data flow diagrams using Rational Rose and MS-Visio and consistently translate business requirement into IT solutions.
• Extensive knowledge of reporting tools such as SQL and ACCESS for underlying database tables and resolve data issues.
• Expertise in RDBMS concepts and running SQL queries.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix RTM which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Experience in gathering and documenting test scenarios and ability to train users to translate technical requirements to a business and have experience in conducting UAT
• Facilitation of business and IT groups to lead organizational change required for issue resolution.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Performed Database integrity and Backend testing manually by executing SQL queries Experience in mainframe development and Web application development.
• Actively participated in Analysis, Design, Coding, Testing and Team Co-ordination. Proficiency and experience in Test Case Designing and Execution
• Experience in COBOL, VSAM, JCL, DB2, IMS-DB, IMS DC, Telon, REXX, SQL, PHP, HTML, CSS, Java. Knowledge of C, C , Oracle, PL/SQL, VB and .Net.
• Defect tracking and reporting to improve communications and reduce delay.
• Ability to test the product according to customer specifications under time pressure.
• Received appreciation from client side for flexibility and commitment to meet tight deadlines. Efficient at meeting deadlines, working independently or as part of a team
• Ability to excel and succeed in diverse environment and projects with strong determination, dedication, and inclination towards customer satisfaction.

Technical Skills:

• Microsoft Technologies:
• Requirements Management Tools:
• Operating System:
• Defect Tracking Tools:
• Programming Languages:
• Database:
• Methodologies:

Professional Experience:

• MS Project, Visio, Excel, Word, Outlook, PowerPoint Rational Requisite Pro, Rational Rose, MS Visio Z/OS Windows 2000/7/XP, DOS
• Quality Center, Rational ClearCase
• COBOL, JCL, REXX, TELON, C, C , VC , VB, VB.NET, C .NET, ASP.NET, Java, SQL, PLSQL, PHP, HTML, CSS
• DB2, IMS-DB, IMS-DC, MS SQL,VSAM, MYSQL Rational Unified Process RUP , Agile, Waterfall

Confidential

Business System Analyst

• Description: The main aim of this project is to convert the provider information management systems platform for
• Florida Blue previously called BCBS using McKesson's NPM system and Portico Systems. The existing Provider Information Platform PIP of BCBS will eventually be migrated to PIMS Provider Information Management Systems of McKesson. As a part of this transition, all the interfaces, web services and the information that has to be sent to the downstream systems such as Claims, Diamond etc. There are multiple individual service components such as NPI National Provider Identifier , PBHR Payer Base Health Record , Provider Information Service has multiple operations such as Demographics, Taxonomies etc. , Provider Registration, Provider Credentialing etc. All these services are based on RUP and following SOA guidelines. In addition to these services, the data conversion from PIP platform DB2 to PIMS platform Oracle is performed using the McKesson's framework and standard procedures for data conversion.

Responsibilities:

• Responsible for the requirement-gathering phase and project plan.
• Analyzing the business rules specified by the SMEs for pulling the data form the legacy PIP database.
• Conferring with business units and personnel to analyze and document business needs and objectives, procedures, and application requirements.
• Conduced Joint Application Development JAD sessions and walk in interview with the business users to gather requirements.
• Translating the Business requirements to System requirements, writing pseudo queries and performing data mapping between the legacy database and the new database.
• Writes detailed requirements definitions and maintains functional and business specifications for new or modified business systems by tracking and documenting changes.
• Passing the requirements to the development staff and testing staff and clarifying their questions from their analysis.
• Conferring with the consumers of the web services and identifying the data elements that are needed by them for new services.
• Identifying gaps in the data elements in the service response and the data in the new PIMS database schema for existing requirements.
• Managing multiple priorities with ability to make changes when needed.
• Identifying the service integration points and providing suggestions for improving the services such as merging multiple services into one service with multiple end points/operations for ease of maintainability.
• Preparing the cross-walk design documents including the data mapping between the XML elements and the physical data model.
• Provided solutions for non-functional requirements such as improving the performance of the service request-response.
• Detail oriented and strong problem resolution skills.
• Ability to work and effectively interact with all levels of staff to make an impact in a fast-paced team environment. Responsible for requirements analysis, design and developing technical requirements.
• Responsible for the full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing for processing of Medicaid Claims.
• Involvement in all phases of the System Development Life Cycle SDLC , employing different Software Engineering Processes including Waterfall, Rational Unified Process RUP , Rapid Application Development RAD and Agile methodologies.
• Created templates using RUP/UML methodologies for project uniformity.
• Elicited demands from the stakeholders and analyzed them for consistency, flexibility and completeness in all phases of the software development life cycle SDLC using agile methodology.
• Tested and verified data for data consistency in the Oracle Tables. Executed SQL queries to examine data consistency. Used RequisitePro for writing/analyzing project vision, goals, specifications and requirements.
• Used SQL queries to extract, do counts and retrieve the data for Data Validation and Verification
• Created Use Cases diagram and Activity diagram to depict the interaction between the various actors and the system in RationalRose for the Business Use Case and System Use Case.
• Produced System specification documentation including RUP process flow diagrams.
• Analyzed forms and successfully crosswalk details to corresponding ANSI X12 formats.
• Developed non-functional requirements and documented them as Business Rules, Quality attributes and constraint documents.
• Interacted with database developers for formulating the ER diagrams and data flow diagrams.
• Held regular JAD meetings with the system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.
• Analyzed the mainframe reports for member/eligibility/claims and mapped the fields with batch jobs and reports. Worked with QA lead in validating Test Plan and Test Scenarios.
• Used HP Quality Center for tracking Defects and tracing requirement functionality performances.

Environments: UML, RUP, Rational Rose, Rational Requisite Pro, J2EE, Web Services, XSD, XML, SOA, McKesson's Portico System, Rational ClearCase, Excel, Oracle, DB2, HP Quality Center, MS Word, MS Excel, MS Visio, MS Outlook, MS PowerPoint.

Confidential

Business System Analyst / System Analyst

Description: This project was for replacing the existing LITES system with HRA Applications. HRA was a new concept in WellPoint, which are employer-funded, and in which employers receive the tax benefits. Both HSA and HRS were part of Flexible spending accounts and there were some changes to the existing HSA since HRA was introduced and the existing application was migrated to a new environment.

Responsibilities:

• Acted as a bridge between technical and business stakeholders and responsible for delivering the next generation platform for HRA Real-time Integration System.
• Followed Agile Iterative development approach and was involved with all iterations of the development life cycle. Performed Requirement Gathering by interacting with Business users and documented the requirements
• Work closely with LITES team, business users, as well as with project leaders and technical team members, to help structure business requirements, and to design and deliver IT solutions.
• Acted as a Liaison between the business user community and technology with respect to the gathering and communication of functional business requirements for the development of real time integration systems
• Analyzed the existing business requirements and rules documents for Risk Management and Derivatives to review functional and detail design specification of the application.
• Communicated extensively with clients and different levels of management to identify new requirements, use cases and to develop functional and technical specifications..
• Conducted JAD Sessions to resolve open issues, change requests and most importantly, to facilitate identification and development of an architectural solution.
• Collaborated with the design and development teams to create effective design strategies, monitored the development of the system and ensured compliance with quality standards and client specifications.
• Prepared Business Process Models and Business Rules that includes modeling of all the activities of the business from the conceptual to procedural level.
• Used MS Visio to model activities and data flow process in the business and make them more understandable to developers and architects.
• Developed the business and functional requirements specification that describes and prioritizes the requirements. Wrote the software modules in Mainframe using COBOL, JCL and IMS DB/DC.
• Checked the data flow through the front end to backend and used SQL Queries to extract the data from the database. Carried out User Acceptance Testing UAT .
• Performed Integration and regression testing.
• Executed Test Cases which are developed to implement the strategies. Efficiently responded to client inquiries and resolved discrepancies.
• Consolidated the status reports of the team for the Project manager. Assisted the PM in defining and updating of work plans
• Worked in conjunction with the PM to ensure smooth development cycle and developed defect reports, while meeting
• with developers, outlining defects found in the system.

Environment: MS Word, MS Excel, MS Visio, MS Outlook, MS PowerPoint, MS Project, SharePoint 2007, COBOL, DB2, IMS-DB, IMS-DC, JCL, File manager, TSO/ISPF, IOA, Super CE, Change man Agile framework.

Confidential

Programmer

• Description: This Group is a group of Chemistry researchers and PHD students who do use different chemical instruments frequently and published more than 100 Manuscripts, Journals and Patents each year. The aim of these projects is for automating the existing manual process.
• Instrument Signup Sheet was created for Lab supervisor to manage the instruments usage and users could systematically create request for the necessary instrument during available time.
• Publication Database was created for storing the entire manuscripts, journals and patents information, thereby making the process simpler while accessing the details or while entering the new information.

Responsibilities:

• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in a project.
• Played single person role in requirement gathering, analyzing, and development of the application and implementation of the same in the actual environment after testing the code.
• Followed the RUP and UML methodology throughout the SDLC.
• Collected and documented business processes as well as business rules. Provided key input in working with users in defining project and system requirements.
• Translated the business needs into functional requirements and communicated with the business users on a non-technical level.
• Conducted GAP analysis in the AGILE processes.
• Analyzed the existing manual process and designed the same in automatic system. Responsible for designing the architecture the whole system.
• Interacted with business users through walk-through, teleconferences, meetings, etc. to resolve various issues. Conducted JAD sessions when needed.
• Gathered technical requirements in an agile environment in line with RUP iterations.
• Ensured Use-Cases were consistent and covered all aspects of the Requirements document. Designed and developed scenarios based on business requirements.
• Wrote the software modules in PHP and MYSQL.
• Checked the data flow through the front end to backend and used SQL Queries to extract the data from the database. Carried out User Acceptance Testing UAT .
• Performed Integration and regression testing.
• Executed Test Cases which are developed to implement the strategies. Efficiently responded to client inquiries and resolved discrepancies.
• Created the status reports for the reporting manager.

Environments: PHP, MYSQL, HTML, CSS, WAMP, FTP, File Zilla, Java Script, JQuery MS Access, MS Excel, MS Word.

Confidential

Projects- Spirit Sales in WA State, Java and Database Custom Migration, Promotional Price Integration, Automation of HOST POS System and Canadian Air Miles Enhancement Project

System Analyst/Configuration Manager/Senior Software Engineer

• Description: Safeway is a retail partner of UST for whom UST provides business and technical support to enhance the business. All of these projects were developed for Safeway for different purpose.
• The objective Spirit Sales in WA state project is to introducing the sale of liquor through Safeway stores.
• The goal of the Java and DB Custom Migration project is to reduce IT operating costs by moving custom Java applications from the IBM Websphere environment to the Oracle Weblogic environment. This includes moving the corresponding databases from UDB and Informix to Oracle. At the end of the migration, the WebSphere environments will be decommissioned and licenses will be released.
• The Promotional Price Integration project is created for eliminating the dependency for manual support of pricing promotions. The solution will automate the promotional price feed from Demandtec into SSIMS.
• Automation of HOST POS System Project aimed at automating the HOST POS System The objectives of the Canadian Air miles Project are:
• Enhance current system to accurately award the miles earned by customers. To be able to view transactional information regarding miles being earned.
• Customers to use Air miles card to avail of air miles promos and to earn points.
• Currently, system is can run two types of offers item-based and sales-based. Business wants to widen the scope of offers that they are currently delivering to encourage more sales.
• Department/Store Exclusions legal liability of existing system Automatic revocation of miles on voids within the transaction
• Automatic revocation of miles on returns/refunds in another transaction

Responsibilities:

• Performed stakeholder analysis to identify key players for project success
• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in a project and ensured that contributors are motivated to complete assigned tasks within the parameters of the project plan
• Played an active and lead role in gathering, analyzing, and writing business requirements. Followed the RUP and UML methodology throughout the SDLC.
• Collected and documented business processes as well as business rules. Provided key input in working with users in defining project and system requirements.
• Developed Cobol programs, JCLs and TELON Screens
• Gained expertise in Retail applications and possess excellent knowledge in other applications Played a vital role in Production support and reducing the number of issues raised
• Provided knowledge transition to newly joined members in the team
• Completed domain certifications in Retail to understand the business processes
• Understood the business requirement and prepared requirement documentation and coding within time limits and made delivery well ahead of deadline
• Prepared many process documents and user guides which helped the team a lot
• Coordinating with the on-site technical lead and off-shore team for functional enhancements application maintenance and testing
• Independently managing time and territory with careful planning, organization, and goal setting Delivering profitable results with perseverance and a strong work ethic
• Working as Configuration controller of the team and doing baseline creation, baseline audits, status accounting, maintenance of change requests change control register.
• Created and maintained the Requirements Traceability Matrix RTM . Created use cases and Use case diagrams.
• Interacted with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues. Ensured Use-Cases were consistent and covered all aspects of the Requirements document.
• Designed and developed scenarios based on business requirements.
• Created and managed project templates and used case project templates.
• Worked on Mainframe Platform and experienced in back end testing by executing DB2 Queries.
• Checked the data flow through the front end to backend and used DB2 Queries to extract the data from the database. Carried out User Acceptance Testing UAT .
• Performed Integration and regression testing along with testers.
• Assisted with Test Cases and developed strategies with Quality Assurance group to implement them. Efficiently responded to client inquiries and resolved discrepancies.
• Collaborated with Quality Assurance Analysts to track defects. Maintained Repository for requirements documents.
• Consolidated the status reports of the team for the Project manager.

Environments: Mainframe, MS Visio, MS Project, JCL, COBOL, Telon CICS tool , DB2, IBM Utilities, TSO/ISPF, Changeman, INSYNC, VSAM, PLA, COBTEST, DTCN, SPUFI, SAR, Connect Direct, CA7, ESP, REXX, ChangemanDS Client, CMDB, Remedy, RequestIT.

Confidential

Trainer/Project Assistant

Description: Tandem InfoTech is an educational institution in which we provide project assistance to the students through helping them in understanding the programming logic.

Responsibilities:

• Giving lectures to students. Giving project assistance.
• Guiding the students to understand all phases of project development.

Environments: C, C , Java, SQL, VB, .NET, VC , HTML, CSS, PHP, MS Project, Access, Excel, Word, Outlook, PowerPoint

Technical Training Details:

• Basic Training 1 Month : C, Data structure, UNIX, Software Engineering, PL/SQL
• Advanced Training 3 Months : COBOL, VSAM, JCL, CICS, IMS DB, IMS DC, DB2
• Boot Camp Training : In Mainframe Technology from UST Global
• Soft skills Training : CHRYSALIS Alpha
• Other trainings : Process training CC, QC, DPC , PL/SQL