SUMMARY:

Senior level hands-on IT Project Manager with 15 years of experience Process Improvement, Project Management, Quality Assurance, SDLC Deployment, IT Process Management, Quality Management .

EXPERIENCE:

Confidential

Executive Office of Health Human Services

Implementation of PMP Prescription Monitoring Program 3.0 for deployment across the State of Massachusetts the most visible Virtual Gateway application in the State, design to monitor flag prescription drug abuse.

Users: Providers, Pharmacists, Law Enforcement and others.

Confidential

IT Project Application Manager

Provide project management recommendations and support to various IT initiatives as per the Managing Director/CTO direct manager .Implementation of ServiceNow for Project Management, Discovery, Asset Management, Knowledge Management, and Incident Management in support of Enterprise Service Support ESS and the IT organization.

Responsible for implementation deployment of ITIL v3 Foundations training and certification, in preparation for ServiceNOW implementation.

Program Manager

Confidential

• Mobile Device Management Mobile Application Management
• Implemented the Mobility Device Management project in order to manage all US iOS corporate personally owned devices i.e. iPhones iPads .
• Managed the CR Locator mobile device application. Worked with cross-matrix teams in China, India, Ireland and the U.S. to release and maintain the Conference Room Locator application.

Senior Project Manager Advantage Technical

Confidential

Originally established in New Jersey 2002 . AYT Enterprises' primary objective is to provide IT and digital solutions to the small and med sized businesses, thus given them the advantage of smaller efficient operations, yet big business product delivery with excellence. AYTE consultants provide services from process improvement efficiency, communications infrastructure, technical documentation to office setup with an emphasis in business process management BPM and quality assurance QA .

Confidential

CEO Principal Process Architect

Analyzed existing software development quality processes, highlighting needed improvement opportunities for: environment management, testing practices, change management, configuration management, defect management, automated testing, and data management processes between environments and tools. Prepared a gap assessment with recommendations, which supported the EQM initiatives. Drove the implementation of these improvements for senior leadership.

Senior Project Manager Process Consultant

Confidential

• Developed DMV Operations Guide with summarized process flows and application of business rules for the REAL ID system implementation . The REAL ID Act established standards to enhance the security of licenses and identification cards and creates stricter customer vetting procedures that states must follow for establishing customer's eligibility to obtain a REAL ID.
• Responsible for effective process improvement, testing, and documentation of the RIMS Modernization Project. The largest and most expensive system replacement in Rhode Island history.

Senior Process Architect KForce

Confidential

• Responsible for the effective development and implementation of process quality programs to ensure that all information systems products and services meet minimum organization standards and end-user requirements.
• Identified business process improvement needs, established methods to optimize or reengineer existing business processes. Application of Agile, CMMI, ITIL and PMI Best Practices where applicable .
• Provided the best SharePoint solutions available for cohesiveness with the features of other software tools as well i.e. HP Project Portfolio Management Center, Quality Center, and etc . Also responsible for SP website planning.
• Established a measures and metrics program that the proved value and non-value of existing processes to drive executive policy, corporate initiatives, help manage off-site off-shore QA resources.
• Established and setup the Organizational Process Asset Library OPAL . Established foundation for Process Performance score cards, and a 3-tiered Process Improvement Team.
• Worked with key IT groups such as security, business continuity planning and infrastructure to ensure processes and compliance integrate across IT development teams.
• Led a number of cross-functional teams through a co-authoring process to develop and deploy a process mapping methodology resulting in significant, measurable improvements across the US Technology division.
• Started the Software Engineering Process Group SEPG to implement, drive and manage all process improvement initiatives across the enterprise in order to standardize processes from CMMI level 2 managed to level 3 defined .

Senior IT Process Methodology Manager Process Management Team

Confidential

• Performance Excellence Design Assurance Software Systems Engineering
• Created maintained control points for process improvement and release management, through the use of metrics, audit control, and quality checkpoints such as: Gate Reviews, etc. .
• Raytheon Six Sigma trained.
• Programs: ADS, AMNS, Athena, DDX, MK48, MK54, MK57, TI-06 classified programs .
• Also a member of the Raytheon Integrated Defense Systems Extended Leadership Team.
• Promoted within the first 4 months to Design Assurance Lead for the Maritime Mission Center Portsmouth, RI , Expeditionary Warfare Center San Diego, CA , and the Sensors Surveillance Center Sudbury, MA . Responsible for process performance management, process quality audits, and compliance including Supply Chain Management SLA reviews .

Senior Software Quality Engineer II Performance Excellence Design Assurance Manager

Confidential

• Information Technology Quality Strategic Initiatives
• Responsible for all process improvements initiatives relative to the Software Development Life Cycle.
• Developed the deployment of IT Process Execution Delivery process.
• SharePoint back-up administrator for the IT Development team.
• Metrics, Process Improvement evaluations, and began CMM-i initiatives.
• Developed and coordinated Process Audit Corporate Sox Compliance initiatives.
• Evaluated and deployed of productivity and configuration management tools, as needed.
• Re-designed release management deployment initiatives for the entire IT organization.
• Project Manager for the Software Development Life Cycle creation, deployment, management control .
• Designed infrastructure for Production Support.Reported directly into VP of Information Technology.

Confidential

SDLC Process Manager

• Project Manager responsible for process improvement testing initiatives for the BA Teller Systems.ETS BA Teller Quality Assurance / Testing Team
• Quality Assurance: Metrics, Process Improvement, and CMM-i Readiness with vendors.
• Deployment of automated testing tools i.e. HP's Test Director and configuration management tools, as needed.
• System test environment validation certification, as well as Change Control Release Management initiatives.

Program QA Manager

Confidential

• Responsible for Quality Assurance, Release Management initiatives and Branch Software Certification Deployment for U.S. Retail banking systems.
• Quality Assurance: Metrics, Process Improvement, and CMM-i Readiness.
• Deployment of automated technology and configuration management tools, as needed.
• Managed testing staff 3 permanent and up 15 consultant resources for various test efforts .
• Project Management and Process Improvement initiatives between Development, Release Management, the Lines of Business our clients .
• Provided technical and organizational leadership for software testing.Development, monitoring and reporting of metrics.
• Defined test strategies for each product, application, and proposed IT solutions, software upgrades.

Senior Technical Officer Assistant Vice President Quality Assurance Manager

Senior QA Business Analyst OSN

Confidential

• TCMS Testing Configuration Management Services
• Staff and manage the TCMS group for all four 4 Satyam sites: Parsippany, NJ Alpharetta, GA Santa Clara, CA Chicago, IL . Also including Software Configuration Mgmt for internal and outsourced products projects. Clients: Jaguar, Sony, Goldman Sachs, etc.
• Ranged from client server legacy systems to web-based applications, not to mention hybrids of various platforms i.e. web-based apps: MindSpring, VitalAging, XSCapacity, and etc .
• Managed a staff of 4 full-time dedicated resources multi-site, many times including up to 40 resources off-shore in India depending upon project including 2 DBAs.
• Responsible for the evaluation, analysis, consultation, and planning needed to provide the appropriate processes fundamental to successful development and vendor Service Level Agreements.
• Defined the Testing and Configuration Management processes for the U.S. division.
• Created deployed processes and procedures for Quality Assurance group.
• Managed the implementation usage of PVCS-Professional, VisionCompass, and MI-TestDirector.

Project Manager