TECHNICAL SKILLS

• SAFe 5 Advanced Scrum Master
• Certified Scrum Master
• SAFe Framework and Ceremonies
• Scrum Framework and Ceremonies
• Kanban
• Extreme Programming (XP)
• User Stories
• Relative Estimation
• Relentless Improvement
• Scrum of Scrums
• VersionOne
• Atlassian Jira and Confluence
• Microsoft Visual Studio
• Microsoft Office Suite
• Visio
• SharePoint
• Team Foundation Server
• Telerik
• Ability to coach and facilitate dispersed Agile teams experienced Agile Product Owner
• Contextual Design
• Quality Assurance

PROFESSIONAL EXPERIENCE

Confidential

SCRUM MASTER

Responsibilities:

• Trained and mentored Enterprise Data Menu Management teams, new to Agile, in Scrum and hybrid Kanban frameworks and best practices
• Assisted Product Owners and Business Analysts in building project backlogs
• Successfully negotiated project scope to meet project timelines
• Fulfilled the servant/leader role of Scrum Master for 2 Agile teams
• Facilitated co - located agile teams
• Facilitated Scrum Ceremonies (Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Demos, Sprint Retrospectives)
• Removed Impediments
• Coached on Continuous Process Improvement
• Produced metrics to illustrate progress, trends and team maturity
• Produced Team Health Dashboards to promote team transparency and process adherence
• Prepared Lunch & Learn materials covering: Scrum Framework, Scrum Ceremonies, Estimating with Story Points, and The Negatives of Multitasking.
• Teams/Sizes
• Pricing Team - 10 (1 PO, 1 BA, 1 Design Expert, 5 Devs, 2 QEs)
• Menu Team - 11 (1 PO, 1 BA, 1 Design Expert, 6 Devs, 2 QEs)
• Introduced relative estimation using Story Points and began capturing sprint velocity
• Identified average velocities and helped team determine target velocities for sprints
• Reduced issue cycle times
• Helped teams to adopt team rules and practices in order to become consistent and predictable
• Coached and mentored team members on adhering to team rules and practices
• Implementation of Test Automation for unit, new features and regression testing
• Removed Impediments and blockers
• Negotiated, tracked and mitigated the impact of cross-team dependencies
• Aided in the creation of New Team Member Onboarding Documentation

Technologies: Amazon Web Services (AWS), CloudFormation AWS, Python, Angular 9, Cypress Testing Framework

Confidential

SCRUM MASTER LEAD

Responsibilities:

• Trained and mentored teams, new to Agile, in SAFe and Scrum framework and best practices
• Prepared for, facilitated, and participated in PI Pre-planning, PI Planning, PI Review, and Agile Release Train Sync ceremonies
• Assisted Product Owners in building project backlogs
• Successfully negotiated project scope to meet project timelines
• Fulfilled the servant/leader role of Scrum Master for 2 Agile teams within SAFe
• Facilitated co-located, disbursed, and offshore teams
• Facilitated Scrum Ceremonies (Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Demos, Sprint Retrospectives)
• Removed Impediments
• Coached on Continuous Process Improvement
• Produced metrics to illustrate progress, trends, and team maturity
• Prepared Request for Change documentation as required for production environment deployments
• Facilitated and drove production deployments
• Teams/Sizes
• Team 1 - 7 (1 PO, 1 Tech PO, 1 Architect, 2 Devs, 2 QA)
• Team 2 - 14 (2 POs, 1 Tech PO, 2 Architects, 1 BA. 3 Devs, 2 QA, 3 DBAs)

Technologies: IBM MQ, JBOSS Server, Java 1.8, JMS Listeners, Oracle Database, Oracle Exadata, Selenium Test Automation, Jenkins CI/CD; SwaggerHub, Spring Boot, Eclipse, Maven, GitLab, Nexus, Sonarcube, JBoss, Linux VMs, Unix VMs

Confidential

SCRUM MASTER

Responsibilities:

• Fulfill the servant/leader role of Scrum Master for one front end and two back end teams
• Facilitate co-located, disbursed, and offshore teams
• Facilitate Scrum Ceremonies (Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Demos, Sprint Retrospectives)
• Remove Impediments
• Coach on Continuous Process Improvement
• Produce metrics to illustrate progress, trends, and team maturity
• Successfully migrated backend services to Microservices in support of the HUM product
• Successfully implemented Point of Service navigation and contact functionality into HUM navigation for iOS and Android
• Successful updates to internal Point of Sale Ordering, Tracking and Billing solutions

Technologies: Microservices, Siebel, Oracle Service Bridge (OSB), Oracle Service Oriented Architecture (SOA), Oracle Application Integration Architecture (AIA), Hadoop Big Data, Oracle Communications Billing and Revenue Management System (BRM), iOS, Android

Confidential

CONTINUOUS PROCESS IMPROVEMENT LEAD

Responsibilities:

• Document process and procedures
• Coach process compliance at leadership, stakeholder, resource manager, and team levels
• Conduct process compliance audits
• Create and maintain process compliance documents
• Jira Administration pertaining to workflow and customization to enhance tool for process adherence
• Promote collaboration to ensure process adoption

SENIOR SCRUM MASTER

Responsibilities:

• Develop and administer training on Process, Work Item Management, and Reporting for other company Scrum Masters
• Coach teams on scrum framework
• Create transparency to upper management by creating, maintaining, and finalizing the sprint process from start to finish
• Facilitate Scrum Ceremonies (Sprint Planning, Daily Scrum, Sprint Monitoring, Sprint Demos, Sprint Retrospectives)
• Coach Product Owners and Business Analysis in creation of efficient and concise stories
• Coach Scrum team members to break stories down into efficient and concise tasks and sub-tasks
• Organize and manage all sprint needs
• Drive consistency in processes, reporting, meeting facilitation and professionalism
• Scrum Master Teams consisting of local, dispersed and international team members
• Teams/Sizes
• Team 1 - 22 (1 PO, 16 Devs, 5 QA)
• Team 2 - 19 (1 PO, 12 Devs, 6 QA)
• Team 3 - 5 (1 PO, 3 Devs, 1 QA)

Technologies: C#, .Net