Business Analyst Resume Profile,Sandy - Hire IT People

VERSATILE IT BUSINESS ANALYST

Deliver Quality Product Optimize Customer Experience Team Collaboration

Recognized business analyst expert in planning, organizing, and managing resources to successfully complete project goals and objectives. Analytical, proactive, and performance-driven professional adaptable to variety of work environments. Team player committed to managing projects with strong customer focus and exceptional customer service. Effective communicator who easily interfaces with high profile staff, vendors, and customers to proactively provide updates on project status.
Expertise managing business methodologies and SDLC. Consistent success in continuous improvement of processes and procedures, streamlining operations and ensuring delivery of projects.

PROFESSIONAL EXPERIENCE

Confidential

One of the largest grocery wholesalers and retailers in U.S. Growth resulted from multiple acquisitions including Albertsons and American Stores Company. Headquarters located in Minnesota.

Quality Assurance Lead

Led testing team in defining and prioritizing testing scope based on approved requirements. Managed all types of testing for new software applications, enhancements to existing applications and defect fixes. Ensured communication between IT team and customer on testing strategy to deliver quality software product. Provided support to end users to develop user acceptance test plans. Tracked and managed all defects to resolution. Communicated daily testing metrics to project manager.
Intervened and turned around 2-year, high profile, 1M project that was off-track, by implementing improved communication flow between project teams and end users, ultimately meeting customer's expectations, meeting project timelines and restoring customer confidence.
Executed improved testing process, encouraging testers to write better test packets with details on testing estimates, test data, and testing scenarios which resulted in improved test results and quality product.
Experience with testing and software development
Clear understanding of Quality Assurance methods and practices along with SDLC
Proven ability to work cooperatively and effectively with the business customer, as well as with testers, developers and all personnel
Solid analytical skills
Understanding of both manual and automated testing concepts

Business Analyst,

Worked with business end users to gather software requirements for system solutions. Documented requirements through use cases and communicated same to broader project team. Liaison between business users, developers and test team.
Developed training for new store hardware and technology, resulting in enhancing end users' job performance.
Recognized by Executive Leadership for identifying risk in deploying product that was not fully tested. Issue identification resulted in delayed project timelines yet ensured that quality solution

ADDITIONAL PROFESSIONAL EXPERIENCE

Confidential

Validated system configurations, documented needed upgrades and coordinated with developers on required updates.
Compiled project status reports Coordinated project schedules Managed project meetings
Identified and resolved issues
Defined project scope, requirements and deliverables
Coordinated project activities and ensures all project phases are documented appropriately Conducted effective and appropriate communication
Manages multiple priorities
Organizational, analytical, writing and interpersonal skills Dependable and self-directed
Critical thinking, problem solving and deductive reasoning skills Knowledge of Project Management principle and methodologies
Coordinated purchasing and installation of new scale hardware in CA division.
Deployed Symbol hardware to 200 grocery retail locations. Worked with vendors on requirements, coordinated with store field technicians for scheduling and installation as well as providing training to store associates.
Implemented system controls for all store computers prior to shipment as part of larger system upgrade deployment.

Executive Administrative Assistant

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Business Analyst Resume Profile

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