SUMMARY

• Vision - driven employee with career-long record of more than 10 years’ experience in Banking, Retail and Telecom management and successfully while leading organizations

PROFESSIONAL EXPERIENCE

Confidential

PRODUCT OWNER/ LEAD BUSINESS ANALYST

Responsibilities:

• Create Product RoadMap, Product scope, User Stories, prioritize user stories for development and manage the product backlog for maintaining business value or ROI in Rally.
• Work with program management to track schedule against the roadmap, and escalate risks and issues. Perform UAT testing.
• Data Analysis in Teradata and Google Cloud Platform ( GCP) with BigQuery.
• Maintain As-is / To-be swim diagrams, impact analysis, Functional Specification Documents (FSD),Business Requirement Documents (BRD), Business Process Flows, develop data transformation and Data Mapping documents for each project going into the Enterprise Release.
• Attend team scrum ceremonies like planning, grooming, daily standup, review and retrospective. Lead planning sessions with the team to share the product vision, discuss product features and break these down into fully understood user stories complete with acceptance criteria.
• Define the minimum viable product (MVP) after rigorous discussions with the stakeholders.
• Lead planning meetings, JAD sessions (Joint Application Design), analysis development, test inspections, and other project meetings throughout product life cycle.

Confidential

LEAD BUSINESS ANALYST/PROJECT MANAGER

Responsibilities:

• Involved in full lifecycle of various projects, including requirement gathering, system designing, enhancement, deployment, test and implementation, maintenance and support
• Leverage cross functional communication to act as a bridge between RTE (Release Train Engineer), business stakeholders, developers, and testers.
• Maintain and update release notes, Functional Specification Documents (FSD),Business Requirement Documents (BRD) and Data Mapping documents for each project going into the Enterprise Release.
• Currently providing project invoicing, productivity and technical reporting, and other financial reporting in support of Confidential 's national rollout of 5G ultra-wideband wireless services. 12 major U.S. markets supported. Daily work is executed in a technically advanced Engineering environment.
• As part of Data Analytics team leader responsible for executing data queries, data validation, and data analysis and increase customer loyalty. Perform deep dive analyses and data modeling using SQL (Teradata).Create and facilitate custom employee training to fill skill gaps and broaden career path.
• Using the SAFe framework and in corporate it into the projects, while assisting project teams to better assist delivery.
• Strong capability in allocating work, guiding and leading team of developers.
• Ensuring that the Product Backlog is constantly prioritized to secure delivery of maximum business value.
• Participating in team planning meetings and exercise availability to provide advice, clarification, and guidance during the execution of each Sprint.
• Create and maintain the product backlog and roadmap for each project, ensuring that the roadmap stays aligned with business goals.
• Effective at collaborating internally and externally at all organization levels and stakeholders.

Confidential

TECHNICAL PRODUCT OWNER/LEAD BUSINESS ANALYST

Responsibilities:

• Elicit and document the requirements for utilizing Actimize Essential Fraud Solution to evaluate the activity.
• Analyse,revise and document the current AS-IS and TO-BE processes with IT leadership and Management in SharePoint.
• Prioritized the backlog and creating release plans based on product roadmap and business needs.
• Document the data requirements from Actimize for Data Mapping activity.
• Created initial Epics, User-stories, acceptance criteria and sub-task in the JIRA.
• Worked with developers and QA teams to create Level of Estimate(LOE) for requirements and new business requests.
• Facilitated team activities, story mapping, prioritization, defined minimum viable product (MVP), estimation, road mapping, product brainstorming and business model canvas.
• Conducted Joint Application Design (JAD) sessions with the end users/business and technical teams.
• Supervised user story boards and timelines, story creation, peer reviews, story refinement, development support, QA and UAT testing support, and implementation into production.
• Created the visual process flow diagrams such as swim lanes using MS Visio.
• Assigned the task to the developers, QA team and track the activities.
• Conducted Sprint-Grooming, Daily-standups, Sprint-Planning, Sprint Review, Retrospective meetings and Scrum-of- Scrum meetings.
• Encourage discussion of work progress, fostered a team environment that resulted in team (stakeholder and IT) buy-in for the overall processes and commitment.
• Using AWS proxy service to call the third party(Actimize). Passing the NACHA file from Hogan through RDA into S3 bucket.

Confidential, Atlanta, GA

LEAD BUSINESS ANALYST/SCRUM MASTER

Responsibilities:

• Elicited and documented the requirements for automating new reports into Tableau for advanced Visualization and data analysis.
• Audited/tested the quality, governance standards and enhanced the time-efficiency of thousands of reports by creating Check Totals for each report and optimized the audit process by using Macros.
• Designed the visual diagrams using BPMN 2.0 for process improvements, Training, Process/Workflow Clarifications, Regulatory compliance & Internal audit.
• Innovated the process of Hyperion Essbase Finance & Regulatory reporting using Macros with Excel VBA to facilitate data analysis and report building.
• Extracted credit risk transactions data from various databases like Essbase, SAS, Cognos and Toad. Generated the financial and federal reports that are readable for the end-users.
• Prepared and deployed off-shore/on-site resources accurately with timely manner.
• Monitored and updated the monthly, weekly & quarterly deliverables/initiatives through Report Factory Risk Calendar and Work Flow.
• Supervised the project results, Business goals, relevant documents and reports for identifying the root cause, recommendations and track progress on corrective actions.
• Initiated Brain-storming and Focus group sessions with off-shore/on-site resources on process/procedure improvements for fulfilled accuracy.
• Developed questionnaires and conducted Survey within off-shore/on-site resources to understand the effectiveness of Reporting Factory project.
• Organized daily status and standup meetings with the resources and client on report status& issues/risks updates, and checked for exactness.
• Gathered requirements specifications while analyzing business process and prepared BRD, FRD, Use-cases and conducted UAT.
• Coordinated activities with internal teams and clients(LOB’s); implemented processes into production environment.
• Managed multiple PMO projects and increased the team efficiency and productivity within a month.
• Exceled leadership and management skills. Maintained a strong relationship with the client.

Confidential

SENIOR FRAUD BUSINESS ANALYST

Responsibilities:

• Monitored accounts and investigated potentially fraudulent activity on debit/credit cards by using ECHAMPS, IBM Whirl, SAS AML, LexisNexis.
• Extracted credit risk transactions data from various databases like MS Access, SQL and analyzed the data.
• Frequently interacted with the clients for understanding changes in the business requirements. Track project plans, deliverables and accomplishments in JIRA and designed the visual diagrams using BPMN 2.0.
• Conducted in-depth investigation on suspicious financial activities, such as suspected money-laundering efforts. Reduced the loss by identifying taking accurate measures and escalations.
• Ensured that the project was prioritized, reported, managed, and communicated the daily status.
• Adhered to SOX compliance IT Security regulations such as Section 404 Management Assessment of Internal Controls, Section 302 Corporate Responsibility for Financial Reports and Section 409 Real-Time Issuers Disclose. Ensured that Unauthorized access to data and data deletion, Unauthorized modification of data and data fraud, Non-Availability of data, data recoverability issues, backup and restore were monitored and maintained.
• Created graphical representations using pivot tables & Tableau (on fraud loss and fraud save).
• Assigned responsibilities to team members and set process, procedure and policies to be followed.
• Elicited the requirements and prepare BRD, FRD, User-stories and conducted UAT.
• Accountable for keeping collected information confidentially and followed required regulatory procedures such as the SAR report for suspicious or high-risk transactions.
• Analyzed fraud trends and identified root causes, and followed required areas of process improvement and documentation in commercial and correspondent banking.
• Implemented the OFAC Sanction listing of Specially Designated Nationals and Blocked Persons List (SDN) while authorizing the transactions and analyzing accounts.
• Fulfilled duties as an Audit Marshal & Line Manager.
• Developed presentations, Mentored new employees and delivered fraud awareness training regularly to team members on identifying and preventing fraud.