SUMMARY:

Accomplished and highly experienced Delivery Manager, with a track record of success in the design, development and deployment of customized technology solutions for private and public sector organizations. Recognized for a powerful combination of technical and operational skills, proven through a wealth of experience in full - cycle project management and subject matter expertise in the Microsoft Solutions technology stack.Solutions-minded leader, able to coordinate technical and business resources. Equipped with a strong aptitude for formulating cost-effective and robust solutions for presentation in the form of request for proposal (RFP) responses. Committed to the highest level of integrity as a certified PMP, CSM and MCP, notably retaining a Canadian secret level security clearance after rigorous background screening.

CORE SKILLS AND COMPETENCIES:

• Project Management
• ERP Solutions Implementation
• High Level & Detailed Design
• Cross-Functional Leadership
• Requirements Management
• Fit-Gap Analysis
• Multi Million-Dollar Budget Management
• Agile & Waterfall Experience
• Business Process Design

PROFESSIONAL EXPERIENCE:

Functional / Business Analyst

Confidential

Responsibilities:

• Project Concept inclusive of the Project Roadmap.
• Project Kick off materials including presentation deck for the event.
• Integrated Workplan which included both the business and information technology resources and tasks.
• Organizational Change Management Plan
• Business Analysis workshops defined approach and planned activities complete
• Provided Agile Coaching to the full time IT staff, including but not limited to:
• Conducting effective daily scrums
• Approach to sprint planning
• Approach to sprint close out
• Calculating sprint capacity
• Approach for quality assurance

Senior Consultant, Delivery Management

Confidential

Responsibilities:

• Establish scope and requirements through direct client consultation and iterative review.
• Drive projects from initial contact to deployment, through prevailing methodologies (Agile, Waterfall, Microsoft Sure Step).
• Direct and coordinate cross-functional personnel of diverse technical, geographical, cultural and operational priority and specialty.
• Build detailed work plans, high-level design, controls and governance structure in accordance with client needs.
• Ensure timely, cost-effective and on-spec delivery of all project priorities.

Project Manager

Confidential

Responsibilities:

• Actively serve as the Project Manager overseeing a team of ~25 system integrator consultants, with responsibility to build a robust response to the OSFI’s RFP for the resolution of burdensome documentation requirements through MS Dynamics CRM.
• Represent Confidential as the project manager for this project, with ownership of a $20M budget. Maintain cohesive and communicative progress with OSFI’s business stakeholders, to ensure unified momentum in the operational and technical elements of this project.

Program/Project Manager

Confidential

Responsibilities:

• Deliver Fit/Gap Analysis, working Prototype and detailed functional requirements and estimate for a modernized Point of Sale technical solution.
• To be delivered in three phases, with only top scoring submission moving to subsequent phase.
• Develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment.
• Proactively monitor, manage and report on execution of deliverables.
• Manage a distributed team across

Program/Project Manager

Confidential

Responsibilities:

• Deliver a master data design to support in-scope processes that will leverage maximum value from an ERP solution
• Gain a thorough understanding of how ERP solutions support leading best practice processes and how the master data designs will support analytics and reporting
• Evaluate the gaps or integrations required to support the business (what can be done within the ERP and what has to be driven by integration)
• Derive an estimated total cost of an ERP implementation including the cost of software, data conversion and migration, integrations and change impact
• Identify the work benefits achieved through the simplification and standardization of processes and the effective implementation of a cloud-based ERP solution, including a method for measuring the achievement of the expected value
• Develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitor, manage and report on execution of deliverables.
• Manage a distributed team across Canada, United States, Mexico and India (Onshore and Offshore)

System Integrator Project Manager

Confidential

Responsibilities:

• Provided on-site leadership around the first phase of a major transformation of this client’s ERP business application, after Mountain’s previous failure to achieve this integration with other service partners.
• Earned valuable experience spearheading the complex on-site integration of this customized MS Dynamics ERP solution for a complex private sector cooperative.
• Manage a distributed team across Canada, United States, Mexico and India (Onshore and Offshore)

5. Business Analyst & Project Manager

Confidential

Responsibilities:

• After 3 months of experience in the formulation of robust RFP responses for Confidential, assumed a dual mandate as Business Analyst for full-cycle implementation of Dynamics CRM, and project leadership over implementation of the Dynamics ERP.

Project Manager

Confidential

Responsibilities:

• Fulfilled a Lead role on the MNP bid team, to respond to the RFP from ESDC for a system integrator to design and implement the solution.
• Presented the winning bid for an initial $5 million phase 1 engagement.
• Served as Scrum Master behind this Agile/Waterfall Hybrid project to design, develop and implement a Dynamics CRM-based system for the generation of business intelligence and stewardship of the ESDC’s specialized Pension programs.

Project Manager / Business Analyst

Confidential

Responsibilities:

• Held end-to-end ownership of people, resources and priorities associated with the development of a Proof of Concept for a new Confidential system aligned with the organization’s operational needs. Successfully presented all deliverables in line with expectations.
• Partnered with Microsoft Corporation to complete the largest Microsoft license sale in Canadian history (7,500 seats).