IT Analyst Resume

SUMMARY:

An enthusiastic and dedicated developer with 24 years of programming experience on IBM AS/400 (iSeries) using Synon/2E (22 years of experience) as well as RPG, CL, SQL, Query/400, and many other iSeries related tools; highly technically proficient, with extensive experience in full software and project lift cycles, possesing excellent abilities in business analysis and developing software specifications from business requirements; excellent data modeling and database management capabilities, a deep understanding of change management processes, testing methodologies (including 12 months of texting experience) and extensive expertise in software integration. A seasoned, multifaceted career, with experience in insurance, shipping and trading, music industries, exhibition sales, payroll and personnel processes, utilizing technical proficiencies and excellent communication skills to deliver substantial results.

TECHNICAL SKILLS:

DEVELOPMENT TOOLS AND UTILITIES: SYNON/2E (CA 2E version 8.3), SYNON/1, RPGIV, RPG400, RPGIII, CL, PDM, SEU, SDA, QUERY/400, SQL, FTP, DEBUG, Implementer and TURNOVER, ROBOT, Test Director.

PROFESSIONAL EXPERIENCE:

Confidential

IT Analyst

Responsibilities:

Reported directly to Team Leader, provided maintenance and development skills for Synon/2E, RPG and CL to Confidential.
Provision of selected Confidential Processing System applications to newly formed joint venture.
Maintenance & development of SUGAR future transactions processing
Working with Oracle developers from PC Confidential team & external companies, which provided business data for processing in Oracle and in Confidential .
Investigated existing interfaces between OT & Confidential to prepare for Confidential, to be
Confidential system general maintenance in response to issues and requests made by the users.
User support during User Acceptance Testing.

Confidential

Analyst Programmer - Synon/2E Developer

Responsibilities:

Project intended to update & improve competitiveness of insurance packages for small to medium businesses.
To centralize processing of auto-rated (simple/’package’) insurance products and leave only complex, non-auto rated products to be processed in pre-existing processing locations.
A reduction of processing locations for complex underwriting business, and shifting the business to more global regions. Re-worked processing team structure & diary distribution system for team members.

Confidential

Synon/2E, RPG, and CL Developer

Responsibilities:

Data conversion for new company acquisition, BMG (2007), particularly conversion of Mechanical Licenses for US markets.
Royalty Run Maintenance Project: allowed scheduling royalty runs for multiple locations, which freed the location’s users from having to compete for computer time.
Royalty Reporting Module: Performed maintenance of financial reports using shared data repository files, shared prompt screen maintenance, and upkeep of related extract programs.
Mechanical Claims: Performed maintenance on functions supporting extraction and processing of claims from Asian, South- and Central-American regions.
Supported production machine issues (post-BMG conversion and others) when reported by users.

Confidential

Contract Analysis Programmer - Synon/2E Developer

Responsibilities:

An IS2000 part of web-based system acting as a portal to enable communication between brokers and insurers for commercial insurance quotations.
Validated incoming messages after receiving them from the web.

Confidential

Business Analyst/Developer

Responsibilities:

Investigated and upgraded Implementer V5 to V8.
Assessed benefits of full Synon model integration with the change management software.
Changed management process by adapting Confidential ’s Global Change Management Process ‘Atlas’ to needs of Geneva iSeries Development team, and created the appropriate documentation.
Served as liaison with Confidential European iSeries Support Team for on-going disaster recovery tests.
Developed and created Shared ID application to retain information about Geneva specific user profiles, which included loading tables into Microsoft Excel Spreadsheet (Synon/2E) for reporting purposes.
User Authority Tables ROBOT: Batch process designed to automatically remove obsolete user profiles from OTD, WTU, and CMS security tables. iSeries Library Size monitoring system: Designed and coded to meet needs of Geneva Operations Team collecting data concerning libraries hosted on company’s live system. iSeries New Menu system: Developed and coded replacement Windows Menu software, which included fully functional menu editor, user menu authorization, and change approval modules.

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