IT Business Analyst Resume

OBJECTIVE:

I am seeking an IT Business Analyst position in a competitive & professional environment that will challenge my analytical skills.

SUMMARY:

3 years of experience in the field of Investment banking operations with strong knowledge of Drafting Equity Derivative Confirms & Affirmation of the trades.
Excellent communication skills, leadership and people management skills, customer focus.
Method worker and ability to learn and adapt quickly to new processes and technologies.
Oriented with strong logical and analytical problem solving skills with industry project experience.
An ambitious & hardworking individual able to manage time effectively.

TECHNICAL EXPERTISE:

Technologies: Basic Computer Programming in JAVA, C, C++, VB, HTML, UML.

Databases: MS SQL Server, MS Access.

OS/Platforms: MS - DOS, Windows.

Tools: Microsoft Office Suite, MS Project 2010, MS Visio, Eclipse, Visual Studio, SQL Server Management Studio, Flexsim, Wireshark, Compass, Framesoft, Euclid, CMS - Client management system, OFS Nova, QMS - Query management System, Work Allocation tool.

EXPERIENCE:

IT Business Analyst

Confidential

Responsibilities:

Interviewed end users to gather requirements, involved into requirement documentation and management.
Documented process steps and changes.
Updated existing documents in timely manner. Incorporated new rules and developments in process manuals.
Allocated, prioritized work and kept real time check to ensure that KPIs were intact and took corrective actions otherwise.
Supported the overseas branch for investment banking operations.
Handled Equity Derivatives Confirmations.
Liaised with the middle office and/or traders.
Constantly followed up with the relevant departments to resolve the breaks. Ensured smooth closure of deals.
Captured & analyzed errors.
Incorporated the results into for the team.
Designed internal audits and reported the same.
Identified mechanical business areas that could be automated.
Employed technology to automate and substantially improve the total turnaround time for tasks.
Prepared daily work allocation report.
Created literature/collaterals.
Conducted process for new hires, identified needs for the team and coordinated with staff.
Managed the Confirmations Drafting team, inspired, encouraged, and most importantly provided guidance to meet the expectations of various business users.
Became a key person responsible for day - to-day drafting.
Worked closely with local management, floor staff to keep the knowledge management team updated with latest developments.
Collaborated with overseas teams and coordinated quality assurance efforts to ensure highest quality deliverables.
Worked on global applications in a diverse cultured environment using various tools and managed teams with diplomacy.

Senior Analyst/Team Lead

Confidential

Responsibilities:

Led, managed and guided a team of analysts to solve various queries, avoided conflicts & built healthy working environment.
Monitored queue count, prioritized work, allocated daily work and coordinated with the team members.
Interacted with client regularly to understand the requirements and provided deliveries accordingly.
Accountable for Requirement documentation and management.
Became a key Person responsible for executing a pilot process.
Drafted and Audited Equity Derivative Confirms that include risk management, reconciliation, and quality assurance and dispatched prepared documents to the respective counterparties.
Processed incoming and outgoing affirmations (an agreement to the trade economics) requests.
Rectified errors in Equity Derivative Confirms and prepared analysis on daily basis to maintain throughput quality.
Documented the process specific information and implemented process improvements within the team.
Conducted process and product for new hires.

Management Intern

Confidential

Responsibilities:

Research Project: Revisiting the Cash Management System (CMS).
Studied the CMS process, analyzed the efficiency of its implementation and recommended the areas to further strengthen the process.

Technical Intern

Confidential

Responsibilities:

Developed software for Leave Management System as per the requirement from Vice president of HR.

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