SUMMARY

Over 20 years of development, installation, maintenance, support, project management, consulting, training and technical writing experience in the software industry across a wide range of platforms - mainframe, midrange, web-based and client-server systems, encompassing the entire system and application life cycle phases and disciplines coupled with an MBA in Information Systems.

Areas of Expertise:

System and Application Analysis Design, Technical Writing, Project Management Business Intelligence

Fifteen years of experience analyzing, modeling, and documenting application systems requirements and design using tools such as Word, Visio, and Powerpoint to document data, process, batch, and interactive applications both as an analyst and as a Project Lead/Team Coordinator scheduling and tracking project tasks using MS Project for companies such as Boeing, Consolidated Freightways, and American Stores. This expertise is based on a six years foundation of COBOL, PL/1 programming and IMS, IDMS, and DB2 database applications development and five years as an in-house consultant experience. Includes two years of report writing experience with Business Objects, Excel, and a datawarehouse and datamart, using an ETL process for the Confidential. Recent experience also includes 2 years of website design and testing and eight years of grant writing experience for Salt Lake American a 501C3 Utha nonprofit. Solid experience managing teams, organizing requirements definition and buy-in sessions, conducting management presentations with Powerpoint

Testing and Quality Assurance

Five years of software applications testing experience both in development, execution of scripts, and as a coordinator of unit, integration, system, and user acceptance testing for Boeing and American Stores. Hands-on experience dealing with test environments and change control and migration and backout of software. Exposure to automated testing as well.

Software Configuration Management includes Change Control and Release Management

Four years of experience with SCM tools such as Endevor, Changman, and JD Edwards in defining unit, integration, system, and user test environments and managing migration of software and backout between them for application system development, and change and enhancement maintenance for Boeing, American Stores, Security First Bank, and Software Configuration Solutions client Manpower.

Training course design, development, and delivery

Full time Information Systems trainer for the Boeing Company for three years designing, developing, and delivering in the classroom courses on Systems Analysis and Data Analysis and Modeling.

Tracking HR application systems change and enhancement requests and their development and testing.

confidential

Project Manager Grant Writer

• Grant Writer and Project Manager for Salt Lake American a Utah nonprofit 501C3 corporation providing social services to low income people refugees living in Salt Lake County. This is primarily off hours work.
• Overseeing day-to-day operations including team meetings, task scheduling, business analysis and strategic planning, and specifically writing grant applications, and upon grant award conducting grant project management including tracking and reporting and administration.
• Grant awards receipt growth of 80 starting with 5000 in 2006 to close 40,000 in 2014.
• Developed the service model methodology including processes, forms, prepared and submitted status reports to grant makers such as Eccles Foundation and Salt Lake County.
• Social service is provided by 4 facilitators to their respective Iraqi, Iranian, and Somali refugee clients living in Salt Lake County. Visit SaltLakeAmericanMuslim.com website for more details.

Confidential

Business Analyst

• Developed and maintained loan risk model reports using Business Objects and Excel.
• Monitored the Credit Information Reporting system Business Intelligence reports extract, transform, and load ETL process based on the CIR data warehouse.
• Maintained Risk model reports used FTP.

Confidential

Systems Business Analyst

Responsible for RxAMERICA vendor developed AMEREX core pharmacy benefits management system for receiving the release and its installation, testing and roll out process improvement and defect and enhancement process implementation.

confidential

Release Manager

• Responsible for all back-end online medical digital database library system ten sub-systems software releases including release process definition, implementation and management.
• Coordinating software releases with developers using agile development methodology, quality assurance, and build management establishing release scope and then scheduling and tracking it including pre and post deployment notifications.

Confidential

Temporary Consulting Assignments

Principal/Owner

Consultant providing software development consulting services in all aspects of the life cycle - requirements documentation, software design, testing, migration and change software configuration management , project management and training.

confidential

Process Manager

• Defined and implemented the defect and enhancement process for the US Cards Operations division using JAD sessions and agile development methodology.
• Data Warehouse systems including inventory, prioritization, assignment, and tracking of the defect and enhancement issues' resolution.

confidential

Data Analyst

Filling in temporarily as a data analyst for Sybase Database.

confidential

Test Analyst

• Filling in temporarily as an online billing application analyst..
• Functional Test Lead for MyIEBC Intel's internet site for its BTB clients containing Intel content.
• Developed the Test Plan and the Functional Test requirements for this web application and conducted buy-in meetings with project team and management.

confidential

Produced and presented a seminar titled SCM Considerations for Testing and wrote two White Papers for SCS. Towards an SCM Reference Model , Unmistakable ROI is from SCM .

confidential

Performed the role of JD Edwards Configuration Management CNC/CMA Administrator for an accounts receivable package implementation. Responsible for the definition of the environments and migration of software from development into test and then production

confidential

Systems Specialist

Systems Specialist for software configuration management fine-tuned the software configuration management framework and optimizing the use of the Change Man Tool for the largest local bank.

confidential

Unit Test Coordinator

Created and implemented the Unit Test plan for the Store Item Transaction project a point of sale application - for American Stores Company then the second largest national grocery chain in a COBOL, CICS, DB2, QMF 3270 terminal environment with extensive use of MS Word, and Visio. Endevor was used as the software migration tool.

Senior Business

Responsible for the overall project requirements documentation elicited from internal users - both for process and data developed the external and physical design templates which were used by seven programmers to create the external and physical design packages for 100 programs using Visio, Powerpoint, and Word. Provided support for as needed for the development.

CONSULTING ASSIGNMENT

Confidential

• Quality Assurance Coordinator responsible for developing software design and development methodology and analysis standards for the redevelopment of the accounts receivable system using Visio, Powerpoint, Word, MS Project and Lotus Notes.
• Chaired the standards committee to arrive at consensus for standards.
• Conducted requirements documentation sessions with internal client, established development standards, and conducted review and approval sessions with management.
• Published the standards and enforced the implementation of the standards by a seven member applications development team for about fifty application programs.

confidential

Instructor

Instructor responsible for developing, testing, and teaching software analysis and design and data analysis and modeling courses to Boeing Analysts. Used Visio, Powerpoint, and Word.

Systems Integration Analyst

In-house consultant dealt with divisional clients to provide consultation services for gathering and documenting division system requirements, specifications, testing, feasibility for developing a software configuration management system, and vendor system bid proposals. Used MS Word, Visio, and Powerpoint. Conducted project proposal presentation for the respective division management for approval held project management, implementation, and tracking sessions with analysts and developers and provided support for system development and maintenance.

Programmer Analyst

COBOL, PL/1 IMS, IDMS, and DB2 batch and CICS online application program development.