SUMMARY

• Mission - focused Scrum Master with extensive experience coaching and mentoring highly capable teams. Bilingual professional with more than 10 years of experience delegating tasks and managing projects. Seeking new position as a Scrum Master with great organization.

TECHNICAL SKILLS

• Scrum Master
• Project management
• Risk identification
• Web development technologies
• Remote access technology
• Web platform development
• Planning and implementation
• Report delivery
• Customer requirement prioritization
• Written and oral communication
• Agile methodology
• Creativity
• Mentoring
• Problem Solving
• Business Analysis
• Public speaking
• Customer interaction
• Development team trainings
• Software testing
• Refined system debugging skills
• Quality assurance
• Enterprise technologies
• Team oversight
• Customer rapport
• Training delivery
• Organizational Skills
• Teamwork
• People Management
• Planning
• Performance Analysis

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential | Savannah, GA

Responsibilities:

• Worked to provide continuous improvement for product development life-cycle
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
• Anticipated supplier and unforeseen impediments to team delivery including cultural barriers and logistical challenges
• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
• Led sprint reviews, daily scrums and planning meetings to realize full team engagement
• Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques including JIRA, TFS, Microsoft SharePoint and Project Portfolio Management
• Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
• Applied agile methodology to shorten cycle time and achieve target margins
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
• Worked effectively with multiple Scrum teams both internally and off-shore
• Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the Scrum team
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
• Consistently met deadlines and requirements for all production work orders
• Directed onsite training for business users to maximize productivity
• Managed creative projects from concept to completion while managing outside vendors

Scrum Master/ QA Lead

Confidential

Responsibilities:

• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
• Facilitated Scrum framework - sprint planning, backlog grooming, daily Scrums, sprint reviews and sprint retrospectives
• Developed new process for employee evaluation which resulted in marked performance improvements
• Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the Scrum team
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
• Designed, developed and tested embedded software applications for use in the Information Technology (IT) industry
• Implemented marketing strategies which resulted in 12% growth of customer base
• Created and built firmware to test associate hardware
• Verified data integrity and accuracy
• Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects
• Supervised and provided direction for six technical direct reports regarding network activities
• Provided methodologies for object-oriented software development and efficient database design
• Organized and created shooting schedules for graphic design team, supervising the progress of projects from production to post production

IT Quality Assurance Manager

Confidential

Responsibilities:

• Estimated financial requirements of new projects
• Implemented new quality assurance and customer service standards
• Developed new process for employee evaluation which resulted in marked performance improvements
• Validated schematic designs working alongside hardware engineers
• Verified data integrity and accuracy
• Produced ad hoc reports and documents for senior team members on a weekly basis
• Assured consistent quality of production by implementing and enforcing automated practice systems
• Specified quality requirements of raw materials with suppliers
• Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products
• Worked with licensing managers to understand the markets and assist with prioritization of target accounts for licensing opportunities
• Estimated costs and set quality standards
• Evaluated interactions between associates and customers to determine areas in need of improvement
• Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines
• Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints
• Trained staff of 10 direct labor employees to perform assembly and manufacture of product
• Liaised between customers and manufacturing to design new product

Quality Assurance Analyst

Confidential | Atlanta, GA

Responsibilities:

• Effectively interacted with project management and development departments regarding software defects and requirement issues, working closely to develop innovative solutions
• Gathered data on integration issues and vulnerabilities and reported all findings to development with improvement recommendations
• Analyzed and tested game builds to determine bugs and provide assistance in solving issues
• Supported the company in maintaining a work environment focused on quality, communication, collaboration, integration and teamwork
• Appointed as the main corporate office contact, handling all questions and issues from customers and vendors
• Collaborated with developers and product owners to stay current on product features and intended functionality
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
• Oversaw onsite testing for customers as required by the project specifications
• Debugged code and located root causes of problems by reviewing configuration files and logs
• Reviewed project requirements to uncover bugs and resolve issues within a timely manner
• Ensured that process checks were done properly and at the correct frequency
• Identified and tracked defects with HP Quality Center and supported developers in resolving problems by completing additional tests
• Created and achieved product quality objectives and met product specifications
• Assessed software bugs and compiled findings along with resolution techniques in documentation to disseminate to project team