SUMMARY:

• Technology and Business Integration
• Extensive multi - platform, mission-critical, complex implementations, and controls.
• Extensive background in information technology, operations, administration, software applications, database management, business processes, project management, business intelligence, infrastructure, vendor management, and communications.
• Comfortable working with C-Level management to shape the firm's strategic direction and long-term vision.
• Experienced in leveraging technology to implement strategic goals and implement objectives.
• Proficient in maximizing current system and early adoption of leading technology.
• Adept at process improvement and solutions that enhance the strategic business goals and provide return.
• Team leader, builder and mentor.
• Effectively working with all levels in an organization.

AREAS OF EXPERTISE:

• C - Suite & Stakeholder Presentations Strategic Planning Tactical Execution
• System Integration Software Implementation Software Design
• Datacenter and Disaster Recovery Data Warehousing Financial Analysis
• Project Management Cost Reduction Process Scheduling
• Process Improvement IT Security User Alliances
• Business Analysis Team Leadership Budget Management

TECHNICAL SKILLS:

• Access
• Adaptable
• Analysis
• AS400
• B2B
• Backups
• Barcode
• Batch Scheduling
• Budget
• Business Planning
• CRM
• Call Center
• Concentrator
• Consulting
• Contracts
• Customer Negotiation
• Customer Service
• Data Conversion
• Data Mining
• DataJunction
• Data Warehouse
• Database Design
• Databases
• DB2
• Department Management
• Direct
• Disaster Recovery
• EDI
• ERP
• ETL
• Education
• Employee Mentoring
• Employee Termination
• Employee Management
• Excel
• Exact Software
• Flexible
• GPS
• Hand Held Devices
• Hiring
• IBM
• Indices
• Information Technology
• Infrastructure
• Inovis
• Inventory
• IronPort
• Issue Resolution
• JDE
• KPI
• Lead
• Life Cycle
• Logistics
• MSSQL
• Macros
• Mainframe Experience
• Manage
• Management Reporting
• Mappoint
• Mentoring
• Microsoft
• Navision
• Network
• Office2010
• Organizing
• Payroll ADP
• Payroll Etime
• Pervasive
• Pivot Tables
• Planning
• PowerPoint
• Procedures
• Project
• Project Management
• Quick Learner
• RDP
• RFP
• RFSmart
• ROI
• Remote Access
• Reporting Services
• Reporting Tools
• Restores
• Routing
• SAAS
• SQL Analyzer
• SQL2008
• Scripts
• Security
• Server2008
• Sharepoint
• Software Analysis
• Software Development
• Software Design
• Software Implementation
• Software Search
• Statistics
• Strategic Planning
• Strategy
• T - SQL
• Team Building
• Toad
• Trimble Fleet GPS
• Tuning
• User Reporting
• VMWare
• VOIP
• VPN
• Vendor Negotiation
• Visio
• Warehouse
• Web Processing
• Websense
• Windows7
• Word

PROFESSIONAL EXPERIENCE:

Confidential, Naperville, IL

Business Analyst

Responsibilities:

• Documenting business requirements to build a customer billing system to support the anticipated government mandated health insurance exchange.
• Worked with business partners and technology to align technology solutions with business strategy: eliciting, documenting and refining requirements for the IT organization.
• Provided documentation for the framework and requirements of Agile so that story cards and narratives could be derived for on/off-shore programming.
• Coordinated with other project teams to discuss inter-dependencies and overcome any risks/issues

Confidential, Bloomingdale, IL

DIRECTOR OF TECHNOLOGY & NEW TECHNOLOGIES

Responsibilities:

• Implementing technology objectives to meet corporate goals, objective and contribute
• Selection and implementation of new technology to optimize business processes.
• Monitoring, maintaining and enhancing daily operational requirements and SLA.
• Control technology operating, capital and contractual expenditure and budgets.
• Researching, identify, and select new technologies to enhance user functionality
• Consolidation of diverse systems and platforms into unified backbone
• Design and implementation of centralized and secondary datacenter for disaster recovery.
• Web-based customer ordering system, handling over 4000 daily store orders.
• Data integration, mining, reporting, problem solving and Key Performance Indicators.
• Implement and monitor customer and vendor electronic data exchange
• Adept at SQL, Queries, Stored Procedures, Databases, Designing data tools for users
• Adept at applying cross functional business needs in SQL processes, analysis and reporting
• Hiring, training, maintaining and promotion of technology staff. Vendor, Customer and User negotiation and contractual management.
• Build out and support of 14 distribution centers across the US and Canada

Confidential, Naperville, IL

Principal, Senior consultant, Team Project lead

Responsibilities:

• Creating and negotiating project bids, proposals, resource planning, and project plans.
• Ensure profitability by controlling projects plans, executive and users expectations
• Communication and maintenance of change control.
• Collaboration with senior management and functional users.
• Design and control of technical integration,
• Legacy system conversions and master data.
• System enhancements and modifications.
• User training and documentation.
• System testing and Implementation.
• Successfully achieved zero bench time.
• All contracts completed ahead of time and under budget.
• 100% customer satisfaction.
• Recommended by software vendor to customers.