SUMMARY:

• In pursuit of challenging assignments that would facilitate the maximum utilization and application of my experience and expertise in making a positive difference to the organization
• Ten plus years’ experience in requirements elicitation and analysis (BABOK), product management, project and portfolio management, documenting specifications, business requirements and managing software development life cycle, delivering high - quality complex software projects in public healthcare, insurance and banking and payments- on-time, on-budget
• Agile Scrum Master/Project Manager/Product Owner/SAFe 5 - Strong grasp of agile (SCRUM), SAFe Principles, Kanban and waterfall project management methodologies (PMBOK guidelines). Experienced Scrum Master and Product Owner/product manager with expertise in agile coaching, product backlog refinement & prioritization, empirical product management & development, DevOps for CI/CD and use of tools such as JIRA, Confluence, and Microsoft TFS
• Data Science - Strong analytical background with data modeling, profiling and exposure to software tools such as Minitab, SPSS, SQL, Python, Tableau, Power BI, data warehousing, data lake, ETL, A/B Testing, Linear and Logistic Regression, Predictive analytics, Market Research and Microsoft office suite
• Business strategy - plan and manage projects aligning business goals with technology solutions to drive process automation improvements (RPA) using blue prism, competitive advantage, cost benefit analysis, ROI analysis and bottom-line gains
• Six years’ experience in operational analysis, with particular skill in analyzing companies on a functional and quantitative basis recommending process improvements that further the bottom line
• Strong grasp of presales activities, RFP, SOW activities with clients to ensure professional RFP responses and turn that into prospective customers.

SKILLS SUMMARY:

• Agile, Scrum, Kanban and Waterfall SDLC
• Requirement Analysis, Fit-gap Analysis
• Custom Software Development (Java, .NET)
• Data Science & Analytics
• Business Process Reengineering
• ROI Analysis
• System Engineering
• Project Costing, Scheduling and Budgeting
• System Integrations and migrations
• Tableau, Python, Simio, SQL, SPSS, Minitab, Microsoft Suite
• Enterprise wide Implementations (AWS)
• Product Management
• Process Improvements
• Business Analysis Artifacts
• Supply Chain Management & Lean Six Sigma
• Testing/QA/UAT Rollout/Support

EXPERIENCE:

Senior Business Analyst, Product owner

Confidential, Austin, TX

Responsibilities:

• Responsible for generating $1.5 million in upsells and $0.75 million in revenue after timely implementation of project
• Preparing project plans, work plan and other project management reports as per PMBOK guidelines
• Managed all phases of the SDLC custom implementation of project and portfolio management software (PPMS) on AWS cloud for Coachella Valley Water District
• Project-managed large initiatives involving AWS cloud integration, & AWS cloud data migration efforts between new custom solution and external interfacing systems (APIs and REST Services) like ESRI GIS, SunGard and FileNet document repository
• Gathering, managing business requirements and translating them into functional specifications from discovery, JAD/JRP sessions, workflow storyboards, Use cases and interviews
• Defining product features or backlog items after JRP session with key stakeholders. Plus, prioritization sessions to order the product backlog and Kanban meetings to assess work in progress (WIP)
• Managing product backlog refinement, sprint backlogs, scrum teams and conducting scrum ceremonies as required
• Preparing concise business requirements, technical specifications documents and related artifacts like business requirements package, Use Cases (UML), Work flows, GUI, release notes and interface designs for JIRA/VSTS documentation for Agile projects
• Defining and maintaining opportunities on SFDC (salesforce.com) as business process for any upsells made during project implementation
• Identifying new features for product from working with different customers and their business needs in the industry, developing functional specifications for product development/product roadmap
• Developing visualizations using matplotlib and seaborn Python packages, using scikitlearn for linear regressions, NLP and decision trees to help come up with algorithms for solving business problems
• Developing and maintaining dashboards/reports using Tableau/Excel from variety of data sources like Postgre SQL, Oracle and Excel data

Senior Business Applications Analyst, Product Owner

Confidential, Austin, TX

Responsibilities:

• Gathering, managing business requirements and translating them into requirements into product backlog from JAD/JRP sessions
• Analyzing and interpreting technical information including regulations, policy, and automation system documentation/specifications
• Defining product features or backlog items after JRP session with key stakeholders. Plus, prioritization sessions to order the product backlog
• Managing Kanban boards to determine the new work items and delivery points for upcoming iterations
• Project-managed initiative of creating predictive analytical models to analyze customer data for better attainment of serving Texans with different types of benefits (SNAP and Medicaid) from HHSC EIR systems
• Collaboratively working with cross-functional teams to gain information/data of the business applications and use them for information analysis and modeling
• Managed a team working on Ad hoc requests from business users on demand, drafting query requirements and writing SQL code based on business requests
• Experience working on Python scripts for report generation, Numpy package for data analysis, pandas for complex tasks. Extensively used matplotlib and seaborn for creating data visualizations
• Managed a data warehouse with snowflake, star and slowly changing dimensions for defining good BI structure
• Developing and maintaining dashboards/reports using Tableau/SPSS/Minitab/power BI from variety of data sources like Microsoft SQL, Oracle and Excel data

Business Data Analyst

Confidential, Dearborn, Michigan

Responsibilities:

• Successfully implemented process improvement initiative for better management of access controls to software systems which resulted in significant cost reduction in IT support
• Gathering, managing business requirements and translating them into functional specifications for ABS (Asset Backed Securitization) application for securitized lending process for car loans
• Identifying improvement opportunities as it relates to application health monitoring processes and analytics reporting with Tableau/SPSS/Power BI
• Working on Lean Six Sigma green belt project on a process for providing software application access across different continents

IT Analyst

Confidential, Dearborn, Michigan

Responsibilities:

• Working as IT Analyst across the campus.
• Responsibilities include: analyzing university ERP application problems; talking to staff or clients through a series of actions and analyze the root cause, either face to face or over the phone to help set up systems or resolve issues
• Communicating in writing, translating user/business needs into a technical style and communicate technical instructions to system users on Banner
• Visualization, extraction of data patterns and creating stories using data from support requests to improve service levels of Banner across the university.

Business Data Analyst

Confidential

Responsibilities:

• Involved in requirement elicitation from JAD sessions and analysis, business process re-engineering, presales, data analytics and process refinement of various hosted banking web applications & financial services such as credit cards and payment gateway projects across the company portfolio
• Working as Scrum Master/Product Owner based on the project need. Ensured user stories are good, has acceptance criteria, business values and story points
• Advised product owner, scrum masters and teams to improve their ability to create good product backlogs as SME
• Strong knowledge of support architecture and how to apply it a company's day-to-day processes for idea creation of in-house ERP application
• Collaborated with appropriate teams to develop creation and management of in-house ERP software
• Improved accounts payable process performance by 18% over 15 months by reengineering invoice process across company products/service portfolio
• Ability to prioritize and handle multiple prospect calls, RFP/RFI's, SOW's, meetings, and any follow-up items, ensuring a timely and professional response
• Writing SQL queries to pull the data from transaction log and generate reports for data analysis
• Visualization, extraction of data patterns and creating stories using data with excel and other reporting tools like Minitab and SPSS