OBJECTIVE

Results-oriented, strategic thinker, with excellent facilitative, communications, organizational and problem-solving skills eager to support your organization through change initiatives, facilitation, agile coaching/project management, team building, and process improvement efforts. Integrity is an integral part of working with business and every engagement is guided by building relationships, creating value, and delivering results that contribute to business success in a definitive way.

ACCOMPLISHMENTS

Confidential

Provide consulting services to organizations on managing the people side of change management, fractional/agile project management, facilitation, team building, agile coaching, and business process improvement for positive, sustainable outcomes.

Confidential

As a key member of the delivery team, responsible for leading team through agile transformation by providing team training, facilitation and guidance in utilizing agile tools and techniques. Coach team on Agile/Scrum roles, responsibilities and facilitate team learning and self-organization. Facilitate daily stand-ups, project/iteration planning, reviews and retrospectives. Coach Product Owner with backlog grooming activities to ensure user stories effectively capture and align with both strategic and project objectives. Use collaborative approaches for team decision-making and team building. Identify, quantify and resolve risks and impediments. The employment of excellent presentation, facilitation and communication skills, has helped the team make great strides in delivery, learning and comfort level with agile transformation. Provide training for other project managers interested in pursuing agile frameworks. Led effort for development of agile/waterfall/hybrid/lean approach to project management that will serve as an organizational guide for project delivery.

Confidential

• Provided program management and oversight for the HSBC merger and integration into Capital One's enterprise infrastructure focusing on operational impacts, organizational change management, agent readiness, and customer experience in the access checking, branch payments and third-party brands. Delivered status presentations to senior executive leadership influencing decisions needed to address risks and issues for successful implementation. Created an Operational Assessment KPI tool providing valuable insight into operational functions and impacts. Received the highest performance ratings possible from
• the Business senior executive leadership. Pioneered Enterprise-wide infrastructure program for enterprise content management migrating images from 30 repositories to one single solution. Received the Circle of Excellence Award for the 3rd Quarter, 2013. Supervised: 3

Business Consulting/Development

Delivered business-consulting services for local government and not-for-profit organizations to establish policies and directives in organizational change, program and project management, bid proposals and business planning. Organized retreats and workshops for training and team- building exercises.

Council Policy Analyst

Confidential

Developed and implemented a Legislation Preparation Process that fundamentally altered the way city legislation was proposed and analyzed resulting in more effective decision-making and efficient operations for Council Members. Provided leadership and guidance for the study on merging various departments of the Schools system and City. Established the framework for the City's legislative lobbying program to interact with the State's General Assembly to better maximize positive influence and minimize negative impacts to the City. Designed and implemented a budget trend analysis utilized during budget review which demonstrated a more accurate reflection of potential savings resulting in City savings over 2 million in the first year. Served as Acting City Council Chief of Staff.

Senior Management Analyst

Confidential

Served as management consultant to various departments and senior leadership. Supplied business-consulting services by identifying best practices, tracking performance measures, and leading efficiency and effectiveness studies where findings and recommendations were used to improve operations. Led Citywide initiative as the City's Legislative Liaison for the General Assembly. Coordinated efforts with the Mayor and Chief Administrative Officer CAO taking preemptive and responsive measures, to minimize legislation negatively impacting the City. Conducted consolidation studies that identified savings of nearly 1 million. Reengineered Procurement processes which led to standardization of procurement procedures and increased productivity and employee morale.

Senior Budget Management Analyst

Confidential

Conducted complex operating and special funds budget preparation, analysis and monitoring for Human Services Portfolio with a budget of over 60 million. Influenced decision-making at the executive level by providing justifications and recommendations for budget allocations. Maintained budget thresholds within limits by tracking expenditures, identifying budget discrepancies and ensuring appropriate allocation and charging of funds.

Information Technology Manager/Administration

Confidential

Provided management oversight for payroll, budget, and purchasing functions. Managed activities including the department's 3M budget, department performance measures, monthly telecommunications billing, equipment inventories, grant proposals, department standards, and periodic/special reporting. Supervised: 4