Software Development Project Manager/Scrum Master Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Software Development Project Manager/Scrum Master

Responsibilities:

Machine learning/predictive analytics, Patient Readmissions, Skype for Business, Mobile IM and HL7 Practice Patient Data Integrations.
Introduced structured project management practices: Agile/Scrum, KPIs, SDLC best practices, Initiation, Charter and Risk/Issue documents, Steering Committee, Product Owner and daily stand ups.
Managed internal and off - site teams, leadership progress and status presentations.
JIRA Experience:
JIRA usage consisted of creating projects, epics/features, stories, acceptance criteria, metrics.
Worked with product owner on project backlog refinement.
Daily stand up review of scrum board tickets.
Sprint planning capacity planning assisting in the process of story assignments.
Assisted in JIRA customization initiative that added capacity planning, story points, customizable workflows, story estimating in hours to increase overall company adoption.
Used Xray, Atlassian JIRA partner, for code/feature testing.
Tied JIRA metrics into Confluence dashboard that management could access for quick status updates.

Confidential

Project Manager

Responsibilities:

Projects: Tableau migration and backup/DR from on-prem data center data to Microsoft Azure Cloud.
Participated in planning and configuring virtual machines, VNets, storage accounts, disks, resource groups…etc.
Led meetings in presenting Azure cost and usage metrics to management.
Tools for managing projects: Azure DevOps, Service Desk Plus, Confluence/Wiki & SharePoint.
Issue tracking, daily stand up review and reporting.
Utilized capacity planning feature for task and story assignments duing sprint plannings.

Confidential

Salesforce Project Manager/Scrum Master

Responsibilities:

Managed multiple Salesforce change request projects for $50B client Novartis, using Agile/Scrum- SDLC methodologies and offshore technical development teams.
Managed post-production SDLC defect team using Kanban and Agile techniques for Salesforce migration project.
JIRA Experience:
Agile reporting utilizing project/sprint burndowns and velocity charts to track progress.
Kanban board for tracking bug remediation.

Confidential

Project Manager/Scrum Master

Responsibilities:

Managed projects working with cross functional departments including Finance, Accounting, Marketing, Sales, IT and Call Center.
Worked with Product Owners on Project charters (including budgeting, scoping, resources) in Agile SDLC environment.
Reported to upper management updates on project statuses (timeline, risks, budget actual vs. planned).
Specific Project Management duties:
Lead kickoffs, sprint planning, daily stand ups, sprint reviews and sprint retrospectives.
Collaborated with product owners, sponsors and stakeholders to define features.
Managed timeline, budget & risk register.
Lead project status meetings.
Created and maintained project plans using Microsoft Project in Agile SDLC environment.
Tracked projects in JIRA using sprints, backlog, user stories, acceptance criteria and burndowns.
Conducted product training and created user documentation and training videos using Camtasia.
Participated in technical discussions involving data storage and DBMS principles.
Scrum Master Intangibles: Communication, Collaboration, Leadership, Vision, Adaptable & Organized.
JIRA Experience:
Created projects, epics, stories, acceptance criteria, moved tickets through scrum board.
Worked with product owners on backlog refinement.
Managed releases, identified the issues associated with release versions using Fix Version dropdown in the issue ticket to be resovled before deployment.
Filtering and searching issues.