PROFESSIONAL SUMMARY:

• Programmer/ Analyst with over 30 years’ experience in application development, system design and business applications.
• I also have experience with software design methodologies including SDLC.
• My responsibilities have included gathering client requirements, coding, testing, and documentation.
• I have performed in all phases of the system development life cycle with an emphasis on implementation, integration and testing, the last 10 years has seen a crossover from the technical side of system development to the business/system analyst arena.
• Additionally, I have possessed excellent technical, analytical, interpersonal and communication skills.
• I’m highly skilled in mainframe software development and testing. Specializing in IMS/CICS, DB2 based online and batch application development on the IBM mainframe environment.
• I’m have ensured that all deliverables submitted for review met standards and end user requirements.
• I’ve performed risk analysis, created test plans and test cases with expected results.
• Conducted requirements gathering and created work breakdown structures.
• Analyzed testing process and procedures and made improvement recommendations to management.
• I have conducted hardware/software review, designed IMS and DB2 data bases.
• Responsibilities included data mapping formatting schemas on several large - scale systems.

TECHNCAL SKILLS:

Languages: COBOL/II, JCL, SQL, FORTRAN

Hardware: IBM 3390, 33XX, 43XX, IBM PCs/COMPATIBLES, HONEYWELL DPS 8/44CXEROX SIGMA - 9

Operating Systems: MVS, WINDOWS 95/98/2000

ANCILLARY SKILLS: IMS DB/DC, DB2, CICS, TSO/ISPF, PANVALET, SPUFI, CHANGEMAN, FILE-AID, ABEND-AID, JES 3, XPEDITER,, SFPT, FTP, NDM, SYNCSORT, EASYTRIEVE, QMF, BMP, MFS, AS-SHELL, ACFM (AIF/CIF FILE MANAGER), SPPS, IDMS, QUERY IDP, ISPF DIALOG MANAGER, VSAM, HOGAN CIS VERSION 2

EXPERIENCE:

Confidential

Sr. Business Analyst

Responsibilities:

• Currently working with the app developing team on developing a new app VisiCheck Marina and VisiCheck Home
• Worked on Designing, Developing, Installation and Web deploying and supporting

System Environment: DB2, Excel, Process Flow Charting, Functional Requirements, Use Cases and reporting

Confidential

Sr. Business Analyst / Sr. Programmer

Responsibilities:

• Improve the customer delivered quality of Lincoln vehicles to owners, via the vehicle delivery process
• Improve the initial customer satisfaction of owners who purchase new Lincoln vehicles through proactive services engagement, and upstream skill team quality actions
• Enable product development, EESE, Manufacturing, Warranty, Quality, Finance/Purchasing, FCSD/SEO (including TSO and DSP), as well as others to improve Lincoln quality and warranty costs using proactive Lincoln service engagements, and end of line actions.
• Functioned as a liaison between technical and functional teams, including client and vendor relations, to ensure all project requirements and targets were met.
• Gathered client business requirements and translated the requirements into detailed technical specifications while utilizing business analysis best practices.
• Programmed, modified, tested and implemented major enhancements to the ePDI online interface system.
• Interfaced with users to define and develop system specifications.

System Environment: COBOL, DB2, IDMS, JCL, TSO, ENDEVOR, CA-7, Excel, IBM Data Studio, SFTP, Online (MMP & DOESII)

Confidential

Sr. Programmer/Business Analyst

Responsibilities:

• Functioned as a liaison between technical and functional teams, including client and vendor relations, to ensure all project requirements and targets were met.
• Gathered client business requirements and translated the requirements into detailed technical specifications while utilizing business analysis best practices.
• Organized JAD sessions for business requirement definition along with working closely with the development and testing teams.
• Created and modified use case and screen specification design documents.
• Programmed, modified, tested and implemented major enhancements to the business interface system, which separates Medicare claims from regular business claims.
• Interfaced with users to define and develop system specifications.
• Prepared and submitted the functional documentation for user approval.

System Environment: COBOL, DB2, JCL, IMS, TSO, ENDEVOR, CA-7, Excel, Digital Workflow, ECM, GAD QMS, SDP, SFPT (Secure FTP)

Confidential

Platform Team Leader

Responsibilities:

• Works in collaboration with the WLM (Workload Manager) to ensure that assigned work is completed according to established priorities.
• Worked the Tech Line on outages
• Consulted as needed for high-visibility incidents
• Worked with technical teams to identify root causes to incidents and problems and identifies and implements permanent fixes to improve application availability and performance.
• Consulted as needed to future business pursuits or ITSR/CCC solution responses.
• Provided 24x7, have edit access and be trained on DW, CR Tool, CR Repository, ECM Tool, DR Tool, Batch Repository Tool, Answers, CMDB, ADMS & Report Manger.

Information Specialist Senior (SME) /Technical Lead

Confidential

Responsibilities:

• Interfaced with the client to develop requirements for modifications to the system to meet the needs of the client.
• Coordinated testing and implementations on system enhancements
• Analyzed and develop requirements for modifications.
• Maintained, developed, tested and implemented solutions for the large mainframe system.
• Provided 24/7 On-call support of the GMTKS mainframe system.
• Mentored new global team members
• Coordinated work assignments for off-shore resources.
• Provided SME support for team members in China, India, Brazil and Argentina.

System Environment: COBOL, DB2, JCL, IMS, IDMS, TSO, ENDEVOR, CA-7, Easytrieve, Excel, Digital Workflow, Starteam, ECM, GAD QMS, SDP, FTP

Confidential

Sr. Programmer/Business Analyst

Responsibilities:

• Worked on the MOS Vendor Interface team, writing the conceptual design document for the Data Store.
• The following objective of this CSD was to develop an MOS DB2 Data Store that will provide the eligibility information for groups of batch applications that are migrated to NPS.

System Environment: VISIO, COBOL II, ENDEVOR, IMS DB, DB2.

Confidential

Senior Programmer/Business Analyst (SME)/Tech. Lead

Responsibilities:

• Maintained Confidential Production Hourly and Salary Payroll System provided on call Primary and Secondary support for the production environment.
• Component Testing, Integration Testing, System Testing & User Acceptance Testing.
• Worked closely with the GM customers, support personnel and off shore resources.
• Worked on the GMTOPS Relate Assets to spending (RAS) project, it is part of the spending on a work order, or by fixed price for the area/tax/work order.

System Environment: COBOL II, XPEDITER, ENDEVOR, CICS, IMS DC/DB, DB2, CA-7.

Confidential

Senior Programmer Analyst/Team Lead

Responsibilities:

• Worked with Confidential Conversion Team to convert the Retail banking system over to the Confidential new system platform.
• Worked with users, project leaders, subject matter experts and database administrators on implementing enhancements to the retail banking system.
• Went out to client sites to represent the company on matters relating to the system.
• Created a micro-charter for the Y2K project.
• Helped design the walk-thru and on-call procedures that the bank implemented as a business standard.
• Provided research and analysis of the system.
• Developed the technical specifications of the system for application programmers.
• Created and changed screens.
• Created test plans and performed testing.
• Implemented cost effective programs for the online bank Teller system and the core batch system.

Environment: COBOL II, DB2, IMS DB/DC, CICS, ACFM (AIF/CIF File Manager), File-Aid, Abend-Aid, Easytrieve, SPUFI, XPEDITER, NDM, QMF, SQL, BMP, MFS, VSAM, TSO/ISPF, Changeman, FTP, Syncsort

Confidential

Senior Programmer Analyst

Responsibilities:

• Coded in COBOL II.
• Provided production support.

Environment: COBOL II, IMS DC/DB, DB2, Changeman, SPUFI, XPEDITER, QMF, BMP, MFS, VSAM, Syncsort, File-Aid, Abend-Aid, TSO/ISPF

Confidential

Senior Programmer Analyst

Responsibilities:

• Programmed and maintained the production system for the Retail Banking systems
• Part of a team that reviewed the Retail banking system for migration to the Confidential CIS system.
• Member of the data mapping and implementation teams responsible for merging Confidential and Confidential .

Environment: Cobol II, ACFM (AIF/CIF File Manager), CICS, IMS DC/DB, DB2, Panvalet, Changeman, Easytrieve, SPUFI, XPEDITER, QMF, BMP, MFS, VSAM, Syncsort, File-Aid, Abend-Aid, Hogan CIS Version 2, TSO/ISPF

Confidential

Senior Programmer Analyst

Responsibilities:

• Identified the requirements of the system with Ford analysts and users.
• Designed DB2 database tables for the Part Control system.
• Designed the functionality specifications for the system for the Ford analyst review.
• Designed detail specifications of the system for application programmers.
• Designed online screens with users to determine the most efficient way to perform jobs.

Environment: COBOL II, IMS DB/DC, DB2, SQL, SPUFI, MFS, QMF, AS-SHELLPanvalet, XPEDITER, BMP, VSAM, Syncsort, File-Aid, Abend-Aid, TSO/ISPF

Confidential

Senior Programmer Analyst

Responsibilities:

• Identified the requirements of the system with Ford analysts and users.
• Designed DB2 database tables for the Vehicle/Parts locator system.
• Programmed, reported and maintained the Vehicle/Parts locator system.

Environment: COBOL II, IMS DB/DC, DB2, SQL, QMF, MFS, SPUFI, Panvalet, XPEDITER, BMP, VSAM, Syncsort, File-Aid, Abend-Aid, TSO/ISPF