PROFESSIONAL SUMMARY:

Confidential is a PMP Certified Information Technology Leader. With over 10 years’ experience, she is a highly organized and clear communicator; exceptional in setting and meeting expectations, strategy for service delivery, planning and forecasting new and existing business development from a service delivery perspective.

PROJECT EXPERIENCE:

Confidential

Consulting Business Analyst

Responsibilities:

• Lead and document requirements gathering
• Responsible for planning, documenting, and implementing design with development team
• Lead scrum meetings, sprint planning and review meetings
• Identify and document issues and risks, facilitate resolution of issues and mitigation of risks
• Support user demonstrations, User Acceptance Testing
• Document updates, final changes and production rollout steps
• Track budget and scope
• Report overall status of project; issues, risks, budget progress, scope progress and remaining effort

Confidential

Consulting Project Manager

Responsibilities:

• Led team of security professionals to prepare CalPIA for CDT Security Audit
• Led team of security professionals and specialists to resolve any findings from Security Audit
• Evaluated existing IT Security Practice at CalPIA
• Documented recommendations for process and practice improvement
• Developed five - quarter plan for improvement
• Worked with consulting team and CalPIA leadership to implement recommendations

Confidential

Consulting Project Manager

Responsibilities:

• Acted as Consulting Business Analyst
• Led team of security professionals to review and develop plan for remediation of findings from OEHHA’s CDT security audit
• Interviewed key department employees to gather representative current practices
• Evaluated current practices against findings and documented gap analysis
• Developed plan for improvement and remediation of findings
• Led consulting security professionals in remediating findings

Confidential

Consulting Project Manager

Responsibilities:

• Worked with consulting technical lead to evaluate all areas impacted, both business and IT, by Confidential migration
• Developed documentation of assessment and presented to EDD management team for approval to proceed with migration
• Documented project plan including milestones, dependencies, risks, and requirements
• Led implementation team in migration
• Reported to EDD management both in written status reports and bi-weekly reporting sessions
• Reviewed and presented technical documentation by consulting team to EDD management, technical, and business teams

Confidential

Consulting Project Manager

Responsibilities:

• Worked with consulting technical lead to review findings of security assessment and develop plan for remediation
• Documented project plan including milestones, dependencies, risks, and requirements
• Led implementation team in remediation tasks
• Reported to DWR management both in written status reports and bi-weekly reporting sessions
• Reviewed and presented technical documentation by consulting team to DWR ISO, technical, and business teams

Confidential

Consulting Project Manager

Responsibilities:

• Worked with development and analyst teams develop and document project plan including milestones, dependencies, risks, and requirements
• Assisted technical team in preparing and presenting wireframes for proposed web pages and workflows
• Tracked progress of tasks
• Reported to OEHHA sponsors and CIO in weekly reporting sessions
• Led technical development sessions in presenting progress, risks, and documenting mitigation strategies for risks
• Worked with analyst team to document testing criteria, track testing, and reporting on testing including bugs and fixes

Confidential

Consulting Project Manager

Responsibilities:

• Provide documented project plan, led status meetings, communication liaison between consulting project team and client
• Responsible for project plan, incremental status reports, risk register and closing documentation

Confidential

Consulting Project Manager

Responsibilities:

• Worked with consulting technical lead on each individual project to develop and document project plan including milestones, dependencies, risks, and requirements
• Tracked progress of tasks
• Reported to DWR management both in written status reports and bi-weekly reporting sessions
• Reviewed and presented technical documentation by consulting team to DWR CTO, technical, and business teams

Confidential

Consulting Project Manager

Responsibilities:

• Led status meetings, liaison between consulting project team and client
• Responsible for project plan, incremental status reports, risk register and closing documentation

Confidential

Consulting Project Manager

Responsibilities:

• Communication from an administrative, technical decisions and contract perspective
• Responsible for meeting requirements of contract from an administrative and technical perspective
• Prepared and presented monthly status reports
• Prepared and presented acceptance documentation at milestones and project close

Confidential

Consulting Project Manager

Responsibilities:

• Led design meetings, documented requirements pre-implementation
• Led logistics coordination for technical consulting team
• Acted as liaison between technical consulting team and client
• Responsible for meeting requirements of contract from an administrative and technical perspective
• Prepared and presented weekly status reports, risk register and decision log
• Led weekly status meetings, coordinated meetings with technical team and client leadership
• Prepared and presented acceptance documentation at milestones and project close

Confidential

Director of Services

Responsibilities:

• Responsible for overall leadership and management of all services practice teams, directly supervise Practice Leads who are accountable for project delivery success
• Responsible to support pre-sales efforts from opportunity through proposal phases, evaluate and identify opportunities for services proposals.
• Work closely with sales team to monitor and contribute to pre-sales pipeline, maintaining a high closure rate of new business opportunities
• Recruit services team members as identified and projected in forecast
• Monitor and manage departmental budget and profit margins
• Ensure technical and professional development enablement using industry standards, pipeline opportunities, and new business
• Strategically plan with and maintain relationships with other internal and external leaders for excellent client, partner and internal relationships
• Act as a core member of the leadership team for decision making, vision, and mission clarity and consistency

Senior Engagement Manager

Confidential

Responsibilities:

• Supervise, assist and support project teams
• Lead technical side of product development, managing and defining the functional specifications and determining how the end product will work
• Act as liaison and coordinate work issues with internal employees, consultants, subcontractors and the customer to ensure timely completion of assigned projects
• Provide regular project status updates to the customer
• Responsible for leading the project team in delivering a solution to the customer using the appropriate terms and conditions for the project according to the project charter or contract

Confidential

Senior Manager

Responsibilities:

• Lead Project Manager for multiple Information Security Enhancement Projects
• Lead project teams through task assignments and deliverables management
• Act as liaison and coordinate assigned work to team members and the customer to ensure timely completion of assigned projects
• Lead regular status meetings and provide weekly status reporting
• Responsible for managing budget, resources, project schedule, risks, and issues

Confidential

Senior Engagement Manager

Responsibilities:

• Supervise, assist and support project teams
• Lead technical side of product development, managing and defining the functional specifications and determining how the end product will work
• Act as liaison and coordinate work issues with internal employees, consultants, subcontractors and the customer to ensure timely completion of assigned projects
• Provide regular project status updates to the customer including risks, issues, budget tracking, milestone tracking, percent completion, and overall project health
• Provide regular project status updates to internal partners
• Communicate new opportunities with existing customers and work with sales team to scope, quote, and close new business
• Responsible for leading project teams in delivering a solution to the customer using the appropriate terms and conditions for projects according to the contract

Confidential

Project Director

Responsibilities:

• Conduct project discovery and kickoff meetings
• Create high-level project plan with critical milestones defined
• Identify project resources
• Determine dependencies
• Identify success criteria
• Manage project communication
• Host internal and external regular status meetings
• Manage resource scheduling
• Identify and resolve project conflicts and risks
• Track and project pipeline opportunities for future projects
• Identify necessary future resources
• Conduct regular milestone reviews of projects
• Track and resolve time, cost, and resource constraints
• Conduct post-project closing activities
• Customer survey review
• Lessons learned and best practice review