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Business Analyst Resume

SUMMARY

  • IT focused business analyst/project manager with five years of experience in software development; ten years in the workforce. Growth oriented individual who enjoys learning by breaking down process into their component parts. Excellent communication skills with a creative edge that assists in visualizing concepts. Looking for a high caliber environment that will further professional growth.
  • Developed and document requirements for developers to implement.
  • Worked with departments and app vendors to integrate and deliver data (sftp, xml, csv).
  • Delivered a project using agile methodology for a client that originated over $75 million in loans.
  • Planned/scheduled, implemented and released software solutions.
  • SharePoint training for onboarding; Application training for clients.
  • Designed and delivered automation solutions leveraging existing technology (MS Flow, SharePoint).
  • Displayed self - organization, motivation, ambition and responsiveness.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Lead Power BI initiatives through data visualizations and dashboards.
  • Support CRM application and lead scrum meetings.
  • Develop test stories and perform QA in UAT environment.
  • Analyze and maintain program schedule for errors, risks, and opportunities.
  • Analyze program resource allocation to determine constraints.
  • Support the project in creating executive level reports and presentations.
  • Collect information from the various project teams, consolidate information, and create status updates.
  • Manage program risks & issues and provide weekly reports.

Confidential

Business Analyst

Responsibilities:

  • SharePoint Administrator and subject matter expert. Engaged in post 2016 deployment activities.
  • Day-to-day support of business applications (i.e., Bloomberg AIM, Markit EDM, Advent APX, SharePoint, etc.).
  • Provide front-line support for trading system issues.
  • Liaise with other technical or non-technical support teams to expedite resolution.
  • Coordinate with external vendors as needed to resolve issues with hosted application environments (Bloomberg AIM, Markit EDM).
  • Project work related to enhancements of current systems or implementation of new workflows/systems.
  • Collaborate with business units (investments, compliance, trading, and operations) to construct scalable and value driven IT solutions to support Westwood’s strategic objectives.
  • Manage projects to implement changes/upgrades to the system(s) among the external vendors, internal IT resources, and the business units.
  • Design, develop and deliver web part forms and customized data view web parts.
  • Utilize jQuery to create custom enhancements on current sites for customer satisfaction and efficiency
  • Increased productivity by leveraging MS Flow.
  • Lead Business Intelligence initiative by developing risk dashboards for senior management.
  • Support the development of Enterprise Data Management system.
  • Perform root cause analysis, formulate and execute plan to develop solutions.

Confidential

Solution Analyst

Responsibilities:

  • Utilized Agile project management skills to manage, develop and deliver credit decisioning software solutions.
  • Played lead role in project delivery for a client that originated over $75 million in loans.
  • Recognized as backend loan processing web application subject matter expert; led weekly knowledge sharing meetings.
  • Increased efficiency by removing non- value-added documentation.
  • Managed client satisfaction through responsive communication and continuous feedback loop.
  • Created web service requests and incoming data structure to pull and parse data attributes.
  • Developed and delivered web application to manage backend applications for loan management.
  • Developed unit and end-to-end tests.

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