Business Analyst / Scheduling Application Analyst Resume

SUMMARY

Big Four Management Consulting experience. Primary roles have been CONTRACTUAL as Project Manager, QA Manager, BA lead as well as direct QA and BA centric roles.
Supervisory experience includes 4 to 20 resources. Project experience includes Configuration, Integration, Custom/New development projects and Production Maintenance Environments.
Business Information Systems include medical management, claims processing, AR / AP reconciliation, HIPAA, SOX compliance, trading (equities) / finance, banking/commercial lending/loan origination, hospital provider, healthcare payer insurance, payroll and retail inventory systems.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst / Scheduling Application Analyst

Responsibilities:

Configure scheduling and attendance application for over 100 clinical departments that provide patient care in a hospital provider setting
Administer security access for an enterprise wide payroll time tracking system impacting over 12,000 employees
Trouble - shoot application issues for employees as it relates to scheduling and payroll application
Audit scheduling and payroll activity via reporting and application queries
Create and execute user acceptance test plans and test cases for application upgrades and new functionality implementation
Create training documentation as it relates to new and existing functionality
Provide in-services / training to employees as it relates to application functionality
Create PowerPoint presentations for stakeholders as it relates to implementation and status updates
Interface with vendor representatives regarding project implementation, upgrades, defects and bug fixes
Interface with executives regarding exploratory phases of new project implementation

Confidential

Test Manager / QA Project Manager

Responsibilities:

Developed project activity plans for testing activities for the implementation of new commercial lending platform for specifically a loan origination system
Supervised all Software Testing Lifecycle (STLC) activities and deliverables ensuring completion against plans and adherence to required levels of content and quality
Managed and interfaced with test leads in regards to system integration activities based on upstream and downstream impacts to multiple applications
Managed resources that created load, automation and performance scripts leveraging HP QTP to enable business process testing
Interfaced and coordinated testing effort with QA lead and additional application leads
Identified, documents, tracks, and followed through on mitigation plans for risks and resolution of emerging issues, escalating in a timely fashion as needed
Designed, created, and execute comprehensive test strategies and plans for systems and software releases
Worked with the appropriate IT or Business Teams to drive the resolution of identified quality issues
Executed standardized reporting to provide visibility to test execution, results and overall product quality; perform ad-hoc analysis and reporting as requested
Researched, recommended and ensure team compliance to STLC standards and methodologies
Researched, recommended and ensure team compliance to established metrics and reporting for monitoring software and system quality
Planned, communicated and interacted with all levels of IT and business management Core Competencies

Confidential

Business Analyst (Consultant)/ Test Lead

Responsibilities:

Completed Test Strategy/Test Plan
Coordinated test execution and development of test conditions and scripts
Coordinated system testing and work with the developer to resolve open issues
Facilitated customer signoff as appropriate.
Facilitated working sessions with the Client
Identified, documented and managed status of critical issues/defects
Provided defect metrics
Conducted User Acceptance Testing with the business customers and captured resulting issues and signoff
Validated conversion process for ICD-9 to ICD-10 from a system conversion perspective
Monitored impacted applications from a system integration perspective based on business requirements

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